Legacy group keizer is a great clinic to go to all staff are friendly and nice and caring I see…read moreLori rumba and she takes the time to listen to you and respect what you have to say

Dr. Frank is a fantastic dr. He makes you feel great your whole pregnancy! He really cares about…read moreyou and your want and needs with each pregnancy!

He is the best!!! We need more doctors like him, the world needs more doctors like him. He takes is…read morejob beyond expectations.

First thing you see when you walk in is a giant advertisement for anti-wrinkle treatment. Not a…read moregood look. If you call to reschedule an appointment they won't do it, they'll tell you they'll call you back and then wait a few days to do it. Their policy is also to not refill prescriptions unless you have an appointment first. So they only refill prescriptions during appointments, which is dangerous and inconvenient and I can only think that it's a cash grab. They will not refill your prescription over the phone and they won't let the pharmacy do it. Imagine being disabled and not having a ride or the time for an appointment before your medication runs out. Horrible place.

Used this place as my 'medical home' for a couple years because the insurance co. said I needed a…read more'medical home'. Ok, fine, but they didn't really DO anything. FNP Cunningham is pretty great. Very nice lady, there was another FNP who I saw and was also very nice. But they can't 'fix' it 'treat' anything. Everything gets referred out. The office staff has a notable turn over rate. (Happy staff usually stay at good jobs). They have always been extremely difficult in assisting patients. Since covid they've really gone down the tubes. It's ok that the office is outdated, I'm fine with that, but there's no real care given to anyone. Maybe they're good for people with chronic conditions or major ongoing issues, they weren't a good fit for me. Very aggravating indeed. I'd recommend going to a more organized clinic. Update!!! Today I called to speak to office manager Anna. I wanted to hear a confirmation my order was sent to the lab clinic, she had another agenda! The dear woman proceeded to scold me like a bad little girl letting me know the office is dismissing me of service. Oh honey, that's so cute you thought I was still a patient of primary care west. I tried my best not to giggle at her silliness over the phone. Just quit lying to me and do your job! Send over my surgeon order to the lab! It's simple as that, but 2 weeks of being jerked around the office staff I had it with them! Again, the NP's & I remember 1 MA that was cool, other than that - nope! Totally recommend elsewhere

I have been a patient here for many years. Never been happy with them but it has become far worse…read morein recent years. They are all about money and not patient care. They recently moved away from the more universal Mychart and implemented their own version. What a nightmare that has been. They lost records and I can't even work with them. I decided to start using a private lab because they offer substantialy more tests for significantly less money. Why should I be forced to use their lab? I assume they didn't like this because they absolutely refuse to load the results into their version of Mychart, despite me calling many times and providing them the results twice. I mailed them and delivered in person because they refused to accept them electronically or download them from the lab. Last visit they told me at least three times they are a business and eventually refused to see me as a patient. Keep in mind I owe them nothing so it is not a billing or payment issue. Go anywhere else if you can. They are horrible.

I would never go to Dr. Samantha Sondermayer again. I was told she could take care of some forms…read morefor me in the first visit, I was charged 330 dollars and she said everything looked fine and asked my to come back later to sign something and when I went back the forms were filled out saying I had a chronic problem because of a seizure 5 years ago and I haven't had one since. She lied right to my face and said everything looked good.

So these few pictures I've posted are but a fraction of the facility here. Throughout you'll see…read moretranquility promoting fountains, lots of plants, nice furniture, a laptop for patient use, nice televisions, natural light galore, a bistro which is nice when you're out having blood tests done and need to grab a bite at some point (the food smelled very good). But aside from the more superficial aspects of this place you'll find pleasant, patient and hard working hospital staff. The nurses and doctors are the same across the board, on the ball about appointments and providing adequate care. If you can believe it, I've gone to an appointment only to find my doctor flaked. Its clear that they're ready to face challenges with those of us that are heading into battle against cancer. Or perhaps it's just regular screening (keep that up by the way). They also CLEARLY are very active in spreading awareness. In one of the waiting rooms (I'll get more pictures) there are years worth of framed memorabilia from functions meant to raise money and awareness. Love it! The set up here is fantastic regarding being able to get around. Ever had to walk up long gloomy corridors (literally up as in an incline) after a surgery? BLEH! Not here!! The elevators are conveniently placed and seating is ample. Since we're talking about getting around, I should mention that I took the stairs up To the appointment and down after. OMG I had no idea how badly I need a stair machine or bike until today. My legs were on fire!! Lol anyways, whether you take an elevator down or use the stairs, eventually you'll make your way past the friendly men and women at the front desk, the yummy bistro and out to the pickup and drop-off area. The roundabout thing in the front is much bigger than say, legacy Immanuel...which is nice for those helpers picking up and dropping of loved ones. The parking area is very close too. If you're like me, you'd take a bench outdoors over indoor seating any day and we're in luck, long benches outside. Good luck and syoy!!