I asked around for a good place to get my transmission worked on and this was one of two places…read morenamed. I am very glad that it was. While in the waiting area, as they were doing their analysis stuffs, I was talking to another customer who had been traveling through on business in his service truck. He had to stay a few nights in a motel while parts were ordered and such but he was telling me how happy he was with these guys and how honest they had been with him. They could have told him anything and never seen him again but he got out inexpensively. So, I was feeling better already. They tested mine and, I was expecting scary transmission money, however they came back and found it to be a fix for under $180 since it was not an internal trans problem. Ordered the part and next day it was fixed. I had read about my problem online, and had others give me their educated guesses. They could have gotten away with telling me it was something far worse since the symptoms mimicked a bigger problem. Anyway, it was good advice that I received to bring it hear and I only wish that they could do everything I need to my truck but they have certainly earned my business and I believe they will earn yours too if you give them a shot. I am glad I did.

I was able to get right in and the service department was very nice and professional.read more

If I could leave 0 stars for this dealership I would. Where do I start? From start to finish, this…read moredealership has been an absolute nightmare to buy a car from. DO NOT plan on buying a car from this place if you live out of state, unless you want headache after headache. You can call and talk to 5 people and be told they will call you back and guess what? THEY DON'T. Employees at this place are extremely unhelpful and could care less about your time. We bought a vehicle from this dealership on 11/9 and live about 2 hours away from this dealership in GA. 1st issue; Took over 2 hours for them send over the CORRECT contract to our bank so that they could write us a check that morning, so we sat at the bank until after they closed because of this. 2nd problem; We drive 2 hours to the dealership (called to let them know before we left that we were on the way), and the vehicle wasn't even ready. Had to wait for them to fill the vehicle up with gas after we sat there for 2+ more hours to finalize everything. 3rd problem; Paid full price for all weather mats that were literally taken out of another vehicle on the lot, visibly used. At this point my wife and I were ready to go, so I bit the bullet and just cleaned them up myself when we got home. Braiden and Alex both who helped us seemed to have no idea what they were doing the entire time. Braiden was new, so I can understand, but Alex who was "training" him was extremely inefficient in the entire process, who ended up leaving throughout the middle of the process. This now had us sitting there with someone very new (not his fault) and waited 30+ mins at a desk for the finance manager who apparently didn't even know we were waiting after we asked 3 times how much longer this was going to take. 4th problem; We have now had the vehicle for 20 days, and the bank we financed with still hasn't received information, the tag office also say that they haven't received anything. They failed to date our tag for a month out, so we had to get a temporary tag just to be able to drive the vehicle legally. This was after we called and they assured us a new temp tag was being mailed. Jeremy (The General Manager) has seemed to try and be helpful, however good luck having his employees forward any messages for him to call you back, you will have to keep calling and eventually get his direct number for communication. Jason who we spoke to 2 times never relayed our message for Jeremy to call us back ASAP due to the constant issues. STAY AWAY FROM PLACE.

The guys that work for this car lot are absolutely amazing people I went in there with my…read moreintentions to buy, but I wasn't exactly sure when I got there what I was gonna get I thought I was looking at a Rubicon. But I had driven a few here in East Tennessee before I got there so I was sure my mind was made up that I may not find anything that I wanted. But the guys let me drive vehicles until I decided whether I was going to buy or not I bought a jeep Wrangler unlimited sport that I absolutely love.

Internet price quote on website is a complete scam. Price is discounted if you finance and have…read moretrade in. Nowhere does it say that there is a higher cost if paid with cash. They say there is fine print at bottom of website that "dealer sets final price" so they charge whatever they want and not the price online. . If you pay cash, cost is $3000 higher. Completely misrepresented the price of the car and actually ripped the printed quote out of my hand and told me I could not leave with the quote. Posted price is $42990 before tax, tag, and fees. Don't tell you if you paying cash the price is $3000 higher Do not waste your time at this dishonest sketchy business

​ I had an excellent experience with the service department…read moreat Team One Chevrolet . The staff was friendly, professional, and kept me updated throughout the entire visit, which really gave me peace of mind. My vehicle was taken in on time, the work was finished when they said it would be, and they explained everything clearly before I left. ​ The waiting area was clean and comfortable, and everyone I spoke with was courteous and respectful. The price was fair for the work that was done, and my car now runs great. I truly appreciate the honesty and care they showed and will definitely be returning for future maintenance. I highly recommend their service department to anyone looking for trustworthy and dependable car care

We had a great experience dealing with Morgan. She was professional, knowledgeable and found us a…read moregreat truck. If you are in the market for a new vehicle I would highly recommend giving this dealership a try. The financial process was also extremely quick and efficient. We will continue to buy our vehicles here.

I just had the most unpleasant experience with Alexander Dodge Chrysler Jeep in Albertville. I…read morewent in to have the navigation added to my 2017 Jeep Grand Cherokee. The representative told me the cost was $599 plus an additional $100 because I didn't purchase my jeep there. I have a Jeep and 2 Dodge vehicles that I have all my service and parts purchase done here. The only reason I didn't purchase my jeep there is because they didn't have any selections in their inventory. He said if I carry my jeep back to Huntsville I could get it done cheaper. Therefore, Huntsville will get my money from now on for everything. His extra $100 fee has just cost them lots of money. I hope I can put out the word for them.

Moose helped me at Young Motors and I had an excellent car buying experience. Him and the entire…read moredealership worked so much with me to make sure I got the vehicle I wanted! I drove almost an hour and a half to check out Young Motors and I will happily make that drive again whenever we are looking to buy.

Last year I paid cash for a seemingly very well maintained 2012 Dodge Ram. I paid $14,000.00 for…read morethis truck. Within a week we found out the rear end was going bad. That cost me $1900.00 to replace. Then I heard another noise. The exhaust manifold was caked with caulking to hide broken bolts. I can't say they knew it but they sold it. Do they not check their vehicles out? Some will say, didn't you check it out before buying? I'm no mechanic, just moved here. I test drive and did all I could. This stinks bad. Money was wasted and they took advantage of me. Careful it doesn't happen to you. It revived the meaning of Used Car Salesman.

Horrible communication. Terrible customer service. Thought we were saving money by driving two…read morehours away for a vehicle but the hassle of dealing with this dealership and the incompetent employees make me wish I would have shopped local.

Great customer service!!! The staff was knowledgeable and listened to issues and got my vehicle…read moreback on the road.

I would not buy from them.. They sold me a truck that we not fully serviced. I have had a oil leak…read more.. Fixed it and now have another one.. My fuel filters were loose and leaked.. Had to put new headlights on the Truck... I pd too much for the truck and that is on me. They did not show me how to work everything on the truck Really don't think he new.. Not happy with the truck and will NOT own another ram or buy anything from this dealer... This ram was not fully checked out by this dealer like they said... They saw a sucker and jumped on it...would not buy anything new or used by them

Very friendly and courteous service. I had a couple of recalls to get taken care of and they…read moretreated me like I had bought my truck there. Great service should be a universal goal at all businesses, I went there for one reason but I might be back soon for another when I need a new Diesel!