Ömar and group are amazing. Very willing to work with you. Always trying to find the best and…read morecheapest solution. Very calm.

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

Great local shop that we trust to bring our cars to. We know they are honest with estimates and…read morethe work they do. Best to plan ahead on when maintenance is needed so they can fit us in for appts. There is a reason they are so booked up - they are the best!

Went today to figure out best approach to shield on bottom of car coming loose. Initially offered…read moreto take it off for free before realizing there were more problems, ended up only costing $15 for cost of materials. Interacted with Tyler, very nice very helpful - explained everything he was doing and why and didn't overcharge- if I have another problem I'd come back here!

Super helpful and very good pricing! It was below -10 today and our second car wouldn't start as we…read morewere leaving and they came out to help immediately.

Tony went above and beyond with me today! Exceptional service and great communication. Thanks again…read moreTony!!

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

First of all, nicest guys ever!! Secondly, they actually showed me the underneath of my car and…read morewhat needed to be fixed and why it needed to be fixed. When they told me they had to replace the entire exhaust pipe, I was worried it would be close to the $2600 estimate Firestone gave me for the same thing, but it was only $480!! I couldn't believe it! I will definitely be going back.

Mex Mufflers on park st is an absolute rip-off. My 65-year-old mother took her car there,…read moredescribing a loud noise on the freeway and lagging acceleration when pressing on the gas. Without even test driving the car to properly diagnose the issue, they claimed the muffler was the problem due to a slightly open seal and charged her an outrageous $360 for a new one. They even showed us the muffler, which was perfectly fine--just a tiny hole and a slightly open seal that could have continued to be used without any issue. They never drove the car after the so-called "repair" to confirm it was fixed, and unsurprisingly, the issues persist. It's clear they preyed on an older woman who trusted them, just to make a quick buck. Avoid this place at all costs--these people are untrustworthy and only care about taking your money.

Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.