We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

I would give them zero stars if I could…read more They moved us and it was a disaster from the start. Then they damaged our furniture and admitted fault. Please note we paid for additional insurance to cover up to $15,000 worth of damage. I spent weeks trying to get in touch with someone. Jovelyn who was barely responsive. The company would screen my calls. Then finally the GM, Scott, took over my case. The company admitted fault and took responsibility, then the company agreed to replace our furniture that was damaged/broken (I have proof) and then Mike (whom till this day refuses to return my calls) decided I had to file a claim through this CSI company that investigates claims. After waiting almost 2 weeks for Jovelyn to get me the information I needed to file, I complete one. Then I contacted Moving Ahead Services MULTIPLE times because no one from this CSI claims ever reached out to me or answered my emails/calls after I filed. It's now August 22nd, I moved June 13, and I'm still sleeping on a bed on the floor because my bed frame was snapped in half. I waited to write a review because I wanted to give them the opportunity to rectify the situation. God speed if you choose this company.

This was a Yelp project to which accurate moves by Mike responded quickly. He asked some great…read moreclarifying questions and immediately provided a quote which was far more reasonable than any of the other submissions we had in Yelp projects. Mike, and his colleague Scott, showed up in a nice large truck and loaded up quickly within an hour. They were efficient and took great care to make sure that none of our items were damaged. The move was from Rocky River to Vermilion and within 3 1/2 hours, everything was deposited in the new location with care and attention. I was really pleased with all of the communication I had with Mike in person and electronic. They were repeatedly willing to move things around in the new location to suit our needs and that was really nice to see. It was a full service move and I cannot recommend accurate moves by Mike enough!

These guys were a well-oiled team! They worked hard, didn't take breaks (except lunch on the way…read morefrom my apt to the storage unit) and kept moving at a great pace. Their kindness cannot be overstated. As an example, they found my beach chair in my things and sweetly surprised me when I turned to see they had set it out for me to use while they moved things into the unit. That's the thoughtful extra mile we all want from people we hire. The owner, Mike, was really great to work with. His price was hundreds of $$ below 2 other movers. He also had a set price and stuck to it! I moved every 12 to 18mos. These company is by far the best I ever worked with! Hire them-you won't be disappointed.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

At my home removing very large and tall items, dresser, hutch, tables, chairs benches roll top desk…read moreand a great deal more. I was very impressed. Daniel, Caiden and Prince did a fantastic job. I would recommend them and plan on using them again in the near future. LD

We used them for packing and moving a family of 6. Just so…read moremany things broken. I've moved many times before and I've just never seen anything like this. They did not use bubble wrap, or even packing paper. They threw delicate items, literally threw, I saw them, throwing them into boxes and just broke our PS5, our clocks, anything electrical. Anything delicate was damaged. They left doors broken in our new house. It was awful. I don't understand how they could be a professional company. When we went back to our original house, we found that they just left like 1/3 of our belongings were still there. But thrown around randomly on the floor just a complete mess, not packed. Just a horror story. We spent the next day trying to recover our stuff from the old house. And clean up after them. Thank God we moved the PC and laptops ourselves.

They were amazing. So careful, worked so hard, moving all my stuff every which way up and down…read morestairs etc, The van was immaculate and they treated my items with care. They were affordable, fun to hang out with all day and very appreciative of anything I did for them like get them lunch, water, tips etc. The price was the best out of all I researched. Highly recommend!

Did what he said he would and kind of saved us. Was careful and thorough , his guy busted butt,…read moregive him a huge raise!!!

Sharon and Ron are great! It's a bit hard to reach them but were fast and on time for the moveread more

Excellent Service and Exactly what we needed to move my elderly mother from Hilltop Village to The…read moreWaterford. I highly recommend their end-to-end service! It's a bit hard to reach them and they're not easily available by phone, but that didn't mean they weren't prompt, fast and on-time during the actual move. I love them!

This was my second time using them and I was greatly pleased. This was a three person job and two…read morepeople got the job done in half the time allotted to complete this job. There was no walking slow. They came in and accessed the job and got to work. What I paid for this job, the value was far above what I received. They were very pleasant and courteous. I highly recommend this vendor!!

I would NOT recommend this moving company…read more The move started out well. They arrived on time and initially seemed professional. Unfortunately, things went downhill quickly. First, the movers started putting items on the truck that I had clearly set aside to throw away, including a dryer. After loading things that weren't supposed to be moved, they then told me they were running out of room on the truck. Once we arrived at the new place, the pace became extremely slow. There were four movers, but at times it seemed like only one person was actually going back and forth upstairs and putting furniture back together. I was told they were using a "chain line," but whatever system they were using was not efficient. The move ended up taking two hours longer than expected, which added approximately $500 to my bill. Even worse, they broke my daughter's TV, which she had only owned for about four months. When I tried to file a claim, I repeatedly called and was told that a manager would contact me. I kept speaking with the same person, John, who would act surprised each time that no manager had called me back. Eventually, they stopped answering my calls altogether. As we've continued unpacking, we've discovered another serious issue. The TV stand had been taped closed with belongings inside of it, but when it arrived at the new place, those items were missing and the TV stand was empty. My biggest problem isn't just that things went wrong during the move--it's the company's lack of accountability afterward. Items were damaged, other belongings appear to be missing, my bill increased by hundreds of dollars because of the additional time, and my attempts to resolve the issues have been ignored. Based on my experience, I would not use this company again and cannot recommend them. If something gets damaged or goes missing, don't expect them to make the claims process easy or to take responsibility.

Recently moved from Grafton to Elyria and all went smoothly. Very prompt, fast and reasonably…read morepriced. I could write a much longer review but please just note I highly recommend.

total gong show. lost my ohio state hockey gear. broke every TV, money jars missing, misplaced my…read morewifes shoes and high men's dresses (only 10 garment boxes and 59 parties of shoes) i had to post a 10k reward to get it back. my ex PA got them to find it . missing all our ladders and custom serving dishes. my suggestion is run run run

Great experience! I had a lot to pack into a uHaul box and Randolph & team expertly arranged…read moreeverything. They took all of my belongings in my garage and packed the box efficiently and securely with pads. I was amazed they got everything to fit. My trip was across the country and I was packing a lot of glassware, so I was very worried about how the trip was going to go. Everything made it in perfect condition. I think the packers were named Eugene and Tyrone? You can tell they work hard! Thanks again!

I can't say enough about the great service we received from Dave and John. They are two friendly…read moreand personable young men and they work with such speed and yet with great care to your items.We used them twice and would definitely use them again and have recommended them to all our family and friends. They are the absolute BEST!! Thank you guys for all of your help with our move.

What a wonderful experience with Murphy's Moving!…read more I am not from the Ohio area but glad I found them through yelp. They were very efficient, kind and honest, the best you can ask for in this service industry. Will definitely use them again for any future moving needs!