Editing to add that I have called and texted repeatedly over the last few weeks. Every time, "Dan…read moreis on the truck today" and there's no knowing when he'll be done. Call his direct extension? No answer and the mailbox is full. Impossible to communicate with. - December 16, 25. My in-person experience was relatively good - good enough that I was posting about it to family and friends with high recommendation. But the day after the move I went to set up my TV and discovered that the screen was severely cracked, having been (it seems) pinched in the top two corners. The crack spread across the entire top half of the screen. The TV works, but is unusable. I had to buy a new one, which cost me almost $200. I submitted the damage complaint twice and was not even contacted. For a company that calls and emails every day for a week trying to GET my business in the first place, that is particularly gross. As it stands now, I can't imagine ever using or recommending College HUNKS again purely because of the lack of response to my complaints, let alone lack of resolution. If you don't have anything fragile, sure, go ahead. But maybe move the fragile things yourself (my TV was the only fragile thing I did not move myself, and I sorely regret it). I will add that it was a 3.5 hour job that involved moving down from a second floor in a house and then up to a third floor in another house, and the TV was the only thing damaged. It was not packed in a box and the movers assured me they could use their TV bag and it would be fine. It was not fine.

Overall quite pleased with the 3 person team sent to my home - on 3/20/25. I would consider it a…read morelarge job as a substantial number of items were removed from attic, 2nd floor, basement and garage for donation and junk hauling. I can recommend using this service, everyone was polite, professional and efficient. For the volume of work involved it was priced well.

We used Mike to move within the city but they were great. Everything was disassembled and…read morereassembled perfectly. The price was amazing and we will definitely be using Mike in the future. I'd recommend Mike for anyone moving.

Had this company recommended to us by a co-worker. They were professional, efficient and didn't…read moredamage a single item. There were even some items that i told them they didn't need to move but did so anyway At no addition charge. Was also the cheapest of 5 quotes that we got by a few hundred dollars. Would highly recommend

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

They were prompt and very very very fast. The foreman was professional and accommodating. The…read morecrew was very strong and smoothly got everything in and out with minimal bumps. Customer interaction varied from non existent to friendly to snarky.

I really have zero complaints…read more Moving can be rough in any situation, but moving while your shady ex-landlords are watching you is much worse (long story... we're pressing charges.) Anyways, these guys made it a breeze while adding laughs along the way! They showed up right on time with a huge truck and maneuvered that bad boy on Bridge Avenue. If you know CLE neighborhoods, that's not an easy feat. They started right away with explaining everything we needed to know, had us sign paperwork and answered all questions we had. First, they told us the more we helped moved things ourselves, the quicker it would go which would essentially make it cheaper. They were totally OK with us helping shave some time off our end bill, which was a huge help. Secondly, these guys move FAST. The were tackling large furniture items left and right and I was surprised how quickly they moved. Honestly, I was worried about one of the guys who was a little on the smaller side (not an insult, just a bit lean), but he totally rocked through everything. And all this while carefully removing doors, not damaging walls and they fit everything perfectly and safely inside the truck. WOO! Third, we were just moving up the street, and they made sure they found the most efficient and quick way to get what was in the truck into our new house. They didn't wait around, racking up time and ultimately costs. Major bonus. Along the way they asked us where we wanted things, so by the time they were done, we had all our furniture in the right rooms. Lastly, these guys were so.nice. Like, really cool dudes. We bought them lunch and they took their "lunch break" time off our bill! And they were talkative and fun! Movers who are fun? Yes, they exist. I would recommend these guys to everyone. Heck, I'd invite them over for parties! The one little hiccup we had was a wasps nest that was located near our front door, which was the entrance best for loading in large items. Instead of freaking out, they found a new solution and kept going. The one guy was allergic (as am I), but eventually he just went right back to loading into the front without even thinking about it. Like I said, these guys are awesome. Highly recommended!

We used them for packing and moving a family of 6. Just so…read moremany things broken. I've moved many times before and I've just never seen anything like this. They did not use bubble wrap, or even packing paper. They threw delicate items, literally threw, I saw them, throwing them into boxes and just broke our PS5, our clocks, anything electrical. Anything delicate was damaged. They left doors broken in our new house. It was awful. I don't understand how they could be a professional company. When we went back to our original house, we found that they just left like 1/3 of our belongings were still there. But thrown around randomly on the floor just a complete mess, not packed. Just a horror story. We spent the next day trying to recover our stuff from the old house. And clean up after them. Thank God we moved the PC and laptops ourselves.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

They were amazing. So careful, worked so hard, moving all my stuff every which way up and down…read morestairs etc, The van was immaculate and they treated my items with care. They were affordable, fun to hang out with all day and very appreciative of anything I did for them like get them lunch, water, tips etc. The price was the best out of all I researched. Highly recommend!

Was not impressed he broke a lamp and acted like it was nothing used an excessive amount of shrink…read morewrap on stuff that did not even need wrapped then charged me for it lost a cord on my lift chair then spent 30 minutes looking for it and then charged me for the time was supposed to be there at 2 did not show up till almost 230 but charged me from 2 pm did not listen to where i wanted stuff put his helper was great he was careful and put it where i wanted and in my book charged wY to much for a 30 to 45 mile move i would not use him a second time or recommend. Update within 3 minutes of me posting my review he called me. I let it go to vm and he started trying to bully me and threatened to take me to court and sue me for defamation of character and all kinds of things. Its all recorded. I am a disabled 62 yearl old man living on disability a d he is gonna sue me cause he screwed up.guess he thinks his new york antics will work here.he thinks he is perfect but he is not.

We contracted Move For Less 3 - 4 times to load containers to be shipped overseas. Their pricing…read moreand crews are exellent. They were the perfect fit for our needs. It is a relief to know Move For Less is available when I need them.

Have used twice, once in home, once to a new house. Both experiences exceeded my expectations…read more Every team member was careful, thoughtful, and efficient. Zero damage to home or belongings. The most important quality of the staff was that they all had a positive attitude and patience, even in challenging circumstances. Pricing is fair and honest. I highly recommend! Thanks very much!!!!!

NorthCoast was awesome! The movers were super friendly and made everything easy for me. Highly…read morerecommend!

After hiring NorthCoast for an out-of-state move, the company took custody of our household…read morepossessions and moved them into their "temperature-controlled " storage facility. All of our furnishings, including our Oriental rug, were in excellent condition, clean, and moth-free prior to the move. When our possessions were delivered to our new residence, the rug was infested with live moth larvae and could not be salvaged. Much of our furniture was delivered unwrapped or partially wrapped and showed evidence of moth activity. In addition, we discovered that a number of items that had been placed in NorthCoast's custody were missing from the moving truck. The company owner promised to make us "whole" and advised us to file a claim for damages. Following our submission of all requested documentation, NorthCoast denied our claim, asserting that our furnishings must have had a moth issue prior to the company taking custody of them. The company also relies on the terms of a standard Storage Agreement, which it claims absolves it of all damage to a consumer's property, even when it has taken custody of the property as part of a contract to safely and carefully handle and move the consumer's possessions from one location to another. As for the missing items, NorthCoast never acknowledged our communications regarding the items and completely ignored our requests to search their facility for the missing property. We are out-of-pocket thousands of dollars due to NorthCoast's failure to properly care for and deliver our household possessions.

total gong show. lost my ohio state hockey gear. broke every TV, money jars missing, misplaced my…read morewifes shoes and high men's dresses (only 10 garment boxes and 59 parties of shoes) i had to post a 10k reward to get it back. my ex PA got them to find it . missing all our ladders and custom serving dishes. my suggestion is run run run

Great experience! I had a lot to pack into a uHaul box and Randolph & team expertly arranged…read moreeverything. They took all of my belongings in my garage and packed the box efficiently and securely with pads. I was amazed they got everything to fit. My trip was across the country and I was packing a lot of glassware, so I was very worried about how the trip was going to go. Everything made it in perfect condition. I think the packers were named Eugene and Tyrone? You can tell they work hard! Thanks again!

We scheduled a move with Muscle Mann (MM) about three weeks before the move. Communication was…read moregreat prior to the moving date: they contacted us one about five days before, and once the day before to confirm the date and time. This, combined with the price, would have warranted a five star review. However, they never showed up. Not only that, but they ignored repeated phone calls on the day of. We ended up having to find other movers at the last minute, which was difficult and expensive. If they had called me even once to say that they would be late or not coming, we could have compensated.

I used this moving company last year and they were horrible. They showed up in a half broke down…read morelittle truck with things already in the back of it. They also had athere girlfriends in the truck with them. They were very unprofessional and they look unprofessional. My husband had to help them with a lot of things they smelled as if they were drinking before they showed up. They also broke my dryer that was a month old and they never said they broke the knob off my brand new dryer. When I discovered later on I called them and they were so drunk and rude to me they wouldn't let me have there insurance information or anything. They said they would pay for it out of pocket and they never showed back up. My husband then called them and they were so rude and out rate to him as well.. thank God the dryer was still covered under warranty and now we are moving again and I'm looking for movers and came across there name I decided to write this review so know one else goes through what we did..... Rude and unprofessional people