I use to love Menards until today. First time having an order delivery. I was held hostage all day…read morewaiting for my order. I was given a window time of 8- noon over the phone last night. Then I received an email saying 8-1. They showed up at 1:15. I just got out of the hospital and needed my son to assist me at medical appointments. I called them twice during the day to just be told they are out for delivery. When the driver finally showed up he tells me was to be here early but his equipment got stuck in the mud. Extremely poor customer service. That information soul's be relayed to the customer. My son could have provided assistance to me at my medical appointments instead of waiting around from 8-1. The managers could have cared less. They just lost a long time customer who just spent almost 3k on this order.

This Menards is a joke, we came from Algonac to purchase Nuway Black Rubber Mulch, we called other…read moreMenards"Warren" and they said that Port Huron had 124-Bags in inventory, we get there and proceed to garden area and there was "o" in stock. We then proceed to customer and the customer service person said , they did a inventory the day before and they had 124-bags on hand. They are giving a 15% rebate on sales. They have no clue of the word "Service" and could care less. The reason why l gave 1-star is because of the women at Warren location, to at least check to see where, stock inventory was supposed to be, also, Mennards does not honor "Veteran's" with discounts. Back to Home Depot, what were we thinking to want to save money, not worth the aggravation.

Great customer service! They have a great selection on a variety of things and the prices are…read morecompetitive with other hardward stores.

Yes all legal to tow away cars from your huge parking space. Unfortunately this town is not big…read moreenough to not be towing away your regular customers. My choice to park in your lot, and my choice to never enter your store again. Along with about 20 other potential customers who eat out on Sundays. I could put a bunch of other points, but it' (should) be obvious "the customer is always right."

"Do you believe everything you see online. " "You don't understand."…read moreYou are absolute right, rude man that took the call from the very kind lady I first spoke to. Get the chip off your shoulder.. The first thing I saud was, "I thought it was odd such a small store would have what I was looking for. I thought the young woman was transferring me to a corporate number. The item is listed as being IN this store. It IS available at other larger stores according to a Google search of the Ace website. I wasn't looking for disinfectant...I have had surgery on one hand and need to get a trigger finger release in my other hand in addition to severe arthritis. I have severe food restrictions and am trying to make the process of completing a healthy recipe as painless as possible. And YES, I DO understand. I spent 2.5 hrs in ER Mon because my asthma got triggered by someone nearby burning illegally. I've been in this store several times since moving and had a pretty good felling about it. I have to travel for PT to Troy once a week. I'll stop at another store from now on. Well done. (That's sarcasm.)

I have a problem with the Ace Hardware store not accepting a return on a product. They said the…read moreunit was used and we cannot put it back on the shelf. Well the unit needed to be tried to discover the problem... how else do we determine if the container leaks? The No Spill manufacturer warranty is for a FULL 3 Years... regardless when the unit leaks or has any unsatisfying result to the consumer. Randy - flat out denied the return - he knew nothing about the manufacturer's warranty. I walked out - and will not return.

dave and cassie were very helpful to both my wife and myself. They were able to make and set keys…read morefor house and auto.

This is a clean well organized and very well done hardware store. They have everything that you…read moremight want. I went in for grilling supplies and it was all easy to find This used to be a charity poker house. NO evidence that this was ever the case. It's tucked back there. Unique location but this is a legit store and well worth a visit!

Good service, and advice. They know their stuff, and will break up packages and sell you what you…read moreneed. They moved back to Pt. Edward and I try to stop there when I go under the bridge.