the combination of plague and unemployment beyond my control means my oral hygiene has not been up…read moreto par of late. the brushing and flossing and rinsing have continued apace but without regular professional cleanings or assessment of my efforts. not surprisingly I wound up with a bad tooth in desperate need of attention... scary bad... so bad that the x-ray showed the middle of a molar as a cloudy blob :-( also had a cracked tooth that wasn't doing me any favors but funny thing about that is while poking around in my mouth the hygienist pushed the tooth back together! heard and felt it snap back in place and the pain was about cut in half immediately. neat! still had a raging infection in my jaw but way less total mouth pain... Dr Montgomery seems a decent and concerned individual. she came in to assess my situation and explain what my dental problems were and then sent me home with referral slips and a prescription for antibiotics. my x-rays were forwarded to the other doctors along with the notes so all I had to do was make the appointments and take my meds. when I get the urgencies all taken care of I'll be back in for the more mundane treatments and evaluations and some more roller massage chair. when society collapses and the barbarians commence to pillaging I hope someone has the sense to preserve the tools of modern dentistry. yea for teeth doctors plying their trade without pliers!

Love this dental practice. The staff, from front desk to hygienists to Drs. Lembo and Montgomery…read moreare all top-notch. Very professional, with excellent personal attention. Gentle and careful. Highly recommend.

This is the best dentist in the area. Their integrity is outstanding, the staff are amazing…read more Strongly recommend to everyone.

The dental hygienist was great with me. I get easy anxiety when I'm at the dentist they always try…read moreto keep me calm and do a great job of making it a peaceful atmosphere. Dr. Lesley is amazing as well. I would highly recommend them to anyone that has any issues with going to the dentist!!

Their office is amazing. Very informative and their customer service is the best. Highly…read morerecommended.

Poor dentistry.... After spending thousands and thousands of dollars on having so-called veneers,…read moreI'm finding out almost many of the teeth that were done by this dentist were done. Poorly caps had to be replaced. I feel as though he practiced on my teeth. Now seeing a cosmetic dentist who tells me most of them will continue to fall off because my teeth were ground down. Too much of the enamel was removed. Caps will not stay. Having to have many of them redone again. Think twice before you use this dentist. He does not stand behind his work. Good talker.

At first, I really enjoyed coming to this practice until January of this year. I came in for…read moreroutine cleaning and was told I needed 2 fill ins. A new dentist (I believe this was her first job after school) did the procedure. I ended up with my mouth being numb for more than 24 hours and 2 days later had intense pain and facial swelling. The practice admitted the fill in was in too deep but insisted I needed a root canal after failed antibiotic and steroid treatment. I asked to speak to the provider who owned the practice-Dr. Jones and was completely dismissed. There was no ownership to the damage that was done. No one offered to redo the fill in that was done incorrectly. I had a consult with an endodontist who confirmed I did not need a root canal and the error was in the fill in. All I wanted to do was speak to the provider who owned the practice-Dr. Jones, express my concerns and discuss a plan to fix my issue. I was completely dismissed and the provider would not speak with me. As a healthcare worker with over 25 years of experience, this was not customer service. This was not ownership to a wrong. This was rude and insulting. To date, I am still dealing with this issue and trying to get this resolved. I am now being told that I have completely maxed out my insurance in June and would now have to pay out of pocket. This indicates that Trinity billed incorrectly and took the entire annual plan benefit!!! Honestly this has been exhausting, unfair and completely unnecessary.

The staff at Trinity Cosmetic &General Dentistry are great. I went in for a new patient appointment…read moreand overheard them helping a patient. You could tell that he'd been there for a while. They were laughing and having a great time. The other receptionist helped me with all my paperwork and I was quickly escorted back. Dr. Jones not only looked over my teeth x-rays but conducted a neck exam since some dental pain and start in the neck area as she explained. They offer a variety of complimentary treatment for patients which is greatly appreciate in today's financial climate. I highly recommend her to everyone in the area.

I am extremely disappointed with the way my recent experience with your office has been handled…read more For three weeks, I repeatedly requested a copy of my dental records. Each time I called, I was told that the records would be sent to me before 5:00 PM that same day. Despite these repeated assurances, I did not receive them in a timely manner. When I finally received what I believed would be my records, the information sent was incomplete and not what I had requested. After calling again and demanding my actual records, I was then informed that my insurance did not cover the full cost of my visit. I would like to point out that during my visit, the only services performed were photographs and X-rays. No cleaning or fillings were done. In fact, the technician specifically told me that I would be receiving a cleaning, but that never happened. This entire experience has left me feeling that patient care is not a priority at your office. Instead, it appears that the focus is more on billing and maximizing insurance charges than on providing proper service and communication to patients. I expect a prompt response regarding my records request!

After the initial visits, including exams, cleaning, etc., the billers decided to ask for…read moreadditional money and saying the payment was overdue. I called to clarify the incorrect bill to no avail. I finally had to file a complaint with the Better Business Bureau who could not communicate with this business because they didn't want to respond to my claim. Caution! Caution! Caution!...I would highly suggest moving to another provider like I did. Horrible billing department and poor communication among the practitioners and the patient.

Dr Crandall has been my dentist for 20 years. The quality of care is top notch. The staff is always…read morefriendly and professional. My hygienist Paulette is incredibly thorough and kind. I never thought I would look forward to a dentist appointment but I always do!

For 23 years I have depended on 'Artisan Dental Care' for all of my dental needs, repair/replace…read moreand cleaning. It was an "A+" experience at first and just gets better and better! When 'work' is needed Dr Crandall always informed of the problem, the need and choices in resolving the situation AND his estimated costs which have always been on the spot. If he feels I should see a specialist he tells me the feedback he has received on each of them and his referrals have always been a warm, friendly and cost sensitive experience. Those specialists always ask me who referred me to them AND having glowing comments on Dr. Crandall and his team.

Dr. Langdon is fantastic! He helped my son in an emergency situation for a broken front tooth. Dr…read more Langdon's office got him in quickly and provided a beautiful front tooth. He is a great dentist with a fantastic staff!

There is a reason Scott Langdon's office has been voted BEST DENTIST in MOORESVILLE.....they have…read moreit going on there! Friendly, courteous, professional...and excellent dentistry!

I was recommended to this place and I've heard nothing but good things about this place, but they…read moredidn't take my insurance is the only reason why my children didn't end up going there, but I'm sure if they did take our insurance. We would've had a great experience from everything we've heard about them so yes, I think anyone and everyone should give them a chance if they take their insurance, and have a blessed day

Everything - Dr Jake is professional and thorough dentist / the hygienists caring & a good match…read morefor dentist Care quality excellent Office experience great