The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Terrible communication and overpriced. I took my car because it wouldn't start because they said…read morethey could look at it Monday. After they didn't call I reached EOD Monday and they said they would have a quote that afternoon but no call back. Called Tuesday and they said the same but they didn't Call back. Wednesday, AGAIN they said they would know by end of day but nothing. Finally Thursday they quote me $1000 to replace a module but ONLY after I asked did they tell me my car would work fine with a new battery. Then I was charges $500 for a battery because they spent hours "diagnosing" the car rather than just calling me to say "Your car is working fine with just a battery but we can spend hours diagnosing everything single thing so you can pay us more if you want." Before I get some reply to explain this away Certified Auto needs to communicate better about availability and the work you are doing. Bottom line: You can find better

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

Details of planned actions and costs. A considerable option if my selected garage can't resolve my…read moreissues. The unconditional cost is not my preferred option.

We were traveling through Louisville this weekend for a little getaway when we noticed our brakes…read moreunresponsive and a burning smell coming from under the hood. More than a little alarmed, we pulled into the nearest auto shop and were told that 1) they didn't work on weekends, 2) The cost of repairing my drivers side brakes would be $600 for rotors, pads, and hoses on one side, and 3) they couldn't get to it before closing. As we were in Louisville for such a short time, we needed to get our brakes done fast, and preferably for less. By chance we happened upon Coric, pulled in, and after looking at the car, quoted us at $360 (for both drivers-side and passengers-side), and rather than having to leave it over night, said that he'd have it done in an hour to an hour-and-a-half. He was true to his word, and after about an hour-and-a-half, we had our car back, good to go, for about a quarter of the price and a fraction of the time. Coric really came through for us in a pinch, and we're really thankful for his honesty, skill, and hard work.

Easy to get an appointment. Quick service and the mechnicas know what they are doing. Reasonable…read moreprices for auto repair. Not cheap but reasonable!

Soon after posting, willing to schedule me next day. Open earnest reply. Nearby my home .Despite me…read moreposting late on Thursday.

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.

Rod's is the only place I take my car in town. I trust he and his team with my cars, and I'm never…read morelet down. Amazing value and service by the team over there.

Had a squirrel make a nest inside my front bumper and chewed the turn signal wires. Charming. I…read morecalled and spoke to Rod on the phone and felt comfortable after that conversation to bring my car in to have the turn signal wiring looked at. Dropped my car off with Rod and then remembered two hours later that I needed my windshield washer fluid reservoir looked at for a hole or crack. The mechanic there looked at both issues and fixed them within a day for a very reasonable price I will absolutely be returning to Rods for future car repair needs..

This has been the worst experience I've ever had getting my car fixed. My alternator was replaced…read moreby Darryl's tire service March 11 and it had to be replaced again June 29 and now it needs to be replaced again today December 16. This would be the third alternator in nine months. Instead of resolving the issue and taking care of things I was assaulted by the receptionist and told to take my case to court. Under no circumstances would I recommend using this place for anything car related whatsoever.

THIS PLACE ROCKS!…read more Seriously, throughout my 10 years as a car-owner, I have NEVER received such incredible service, prices, and kind attitudes when having my vehicle serviced, as Darryl's offers. They are one-of-a-kind rarity in the auto service industry, and they should be loudly applauded! Positive affirming quotes and expressions don the surfaces of the waiting room- making you feel warm and fuzzy about getting your car worked on. The prices are reasonable, and I have NEVER felt that I was being ripped off. Even once when they found nothing wrong with my boyfriend's car, they did not charge him a dime! New and used tires, alignment, oil change, etc. They don't work on everything, but they do A LOT! They even re-attached my dangling muffler! SUPPORT LOCAL BUSINESSES- EVEN IN CAR REPAIR/WORK! So call ahead (502.568.2440) and find out if they can help you!