Very good and timely at low expense. Had new tires put on and brakes done I was worried about tires…read morebut they stop when I really need to and didn't get stuck in the ice and snow.

From the owner: For years, Main Street Auto has proudly owned and operated the most trusted local auto repair shops…read moreacross the United States. Our dedication to exceptional service and customer satisfaction has made us a top choice for vehicle maintenance and repair. At Main Street Auto, we offer a comprehensive range of services to keep your car running smoothly, including oil changes, tune-ups, brakes, alignments, tires, AC/heat, engine work, transmission work, and all forms of mechanical work. Our skilled technicians are equipped to handle everything from minor repairs to major overhauls, ensuring your vehicle's optimal performance. Whether you need routine maintenance or complex repairs, you can trust Main Street Auto to provide high-quality auto repair services that you can rely on. Visit us today and experience the difference that our dedication to excellence makes.

I was helped by Brad. He was very knowledgeable about the condition of my tires. He gave me 3…read moreoptions of tire grades with pricing & warranties. Always been pleased with Big O service while I wait.

Excellent service, friendly employees. as a female going in for service they have NEVER tried to…read moretake advantage of my inexperience AND have actually made sure that I am aware of existing warranties and costs. They have always done right by me so I will continue to go with them

Set appointment with Mark to have muffler installed. Dropped truck off at 8:00 am and said I would…read morebe back at 6:00 pm that day to pick it up. When I arrived, nothing had been done. Butch informed me that he couldn't do the job because he needed to add a piece of pipe and did not have a welder. In fact, Butch told me to take the truck to a competitor to have the work done. I asked why nobody called me earlier and he said I needed to as Mark, the manager. Mark was already gone, and the store didn't close until 7:00. This was a surprise for my son who was finally returning home after being gone for some time.

Set appointment for a muffler to be installed with the manager Mark. Dropped off the truck at 8:30…read moreand said I would be back at 6:00 pm to pick it up. When I arrived nothing at all had been done. Mark was gone and store was locked, even though closing time is 7:00 pm. Butch opened the door and informed me that he did not do any work because he would need to weld a piece of pipe, and he didn't have a welder. Told me to take it to a different business. Nobody called me during the day to let me know they couldn't do the job. In fact, this was a surprise for my son who was returning home. Tried calling Monro to explain what happened only to be hung up repeatedly. Just be warned, if you take your vehicle there you might not be happy.

Joe and his team are thorough, precise, and willing to work with you on what repairs you need. I…read morewill be taking my vehicles there from now on!

A response is always appreciated. The bottom line is that there'd been no excuse to be so rude…read moretowards me and what you wrote could easily have been relayed on the phone when I'd called to schedule the repair. (If you have no reception/waiting area, then I question why there were several chairs, a table and tv in the space along with another customer waiting at the time of my visit.) As far as my expectations, as a customer, I should be treated with common courtesy.

Great service and lowest price for my SUV. I'll use them again!…read more ........................ ........................ ........................

They need to treat their customers -- particularly Female, with dignity, integrity and…read moreconsideration -- like they really want our business!! While having my tires rotated and balanced, I made a request for them to "check the TOP Left Taillight on the Driver's side." That was the Only One that appeared to be our‼ When they Finished with my car, I was informed "all three (3) rear lights needed replacing" -- which they performed without my consent! The Absolutely Despicable issue is that I was charged $23 each -- the bulbs were $3 apiece PLUS $20 Service Charge per bulb‼ The housing had already been removed and to dislodge the burnt out light and Install the replacement at Individual Charges of $20 each is downright Unscrupulous‼

My son had taken a tired to Big O in Jeff and they told him they couldn't plug the tire that I…read moreneeded a new tires. I called around and Discount Tires always has the best prices. They ordered the tire for me, but when I took it up there, I asked them could the old tire be plugged? He said they would look at it and let me know. Went to pick up the tire and they were able to plug it. This is why I continue to go back to discount tire, because they could've charged me for a new tire, but did the right thing and plugged it saving me more money.

Discount Tires employees are so helpful and courteous. The prices are better than any business that…read moreI compared prices to. I mentioned to the associate that helped me that I don't know why anyone would want to go anywhere else. I highly recommend this store to anyone.

I have used this Walmart Auto Care Center on several occasions. They are super friendly and give…read morereally great customer service. I feel confident in their automotive knowledge and I believe they operate with integrity. They don't try to over-sell, which I greatly appreciate. Recently, two nails punctured one of my tires. One large nail was inserted in the middle and a smaller near the edge of the tread area. I arrived expecting to buy a new tire. They ordered the tire to arrive the next day, but in the meantime they assessed my tire. It turned out they were able to remove the large nail and fix/close that area and the smaller nail located on the edge (the biggest concern) didn't puncture through. Therefore, I didn't need to buy a new tire. Money saved! The automotive department does an assortment of automotive work, including key making in the same area. I've gone to them for battery replacement, oil change, tire pressure refill, new tires, etc. So I've used them many times in the past and this most recent visit will cause me to continue to use them.

Walmart Auto Center on Grantline Road in New Albany, Indiana is fantastic!!!…read more We recently took both our cars for service. Kasey, Bret & Anthony are excellent...professional, knowledgeable as well as congenial. We had batteries replaced, fuel injection cleaned & 4 new tires (dry rot is not a safe thing!). Our cars were running so well that they didn't feel the same, so I called & went back to Walmart recently just to check to be sure. Kasey & Anthony checked the car & explained what they knew was going on. Bret shook his head in agreement too. Kasey recommended excellent suggestions & with the age of one car that I might want to ask a mechanic to check it out to be safe & sure. I took the oldest car to BYRNES Auto (on Vincennes & Lopp Ave/New Albany, IN...the folks at BYRNES are FANTASTIC too :). When I returned home I immediately called Kasey at Walmart Auto Center to THANK her, Anthony & Bret for all their helpful knowledge, advice & assistance with our cars. Additionally I told her that BYRNES explained what I was concerned about was normal for this older vehicle but now it's running better & not to worry I simply wasn't use to it yet. Both Kasey, Bret & Anthony were spot on. When I called to thank Kasey I repeatedly said, Dawn at BYRNES said this about the car, all I could say was, "that's what Kasey said, that's what Anthony did, that's what Bret told me." Confirmed that WALMART AUTO folks are not only nice people but they KNOW what they're doing! (So do the great folks at BYRNES!) We're seniors, we need our vehicles to run well & we need folks we can TRUST to do a job right & not pull any 'snow job' on the elderly! Age doesn't dull your 'snow job' detector...it sharpens with experience! WALMART AUTO CENTER (Grantline Road, New Albany, IN) & BYRNES (Vincennes & Lopp Ave New Albany, IN) are people we TRUST & HIGHLY recommend :)

I found a car shop here in New Albany, Indiana called Kaiser Tire Pros through Google Maps, and the…read morepositive reviews caught my attention. I initially planned to stop by just to get a quote for four tires and a wheel alignment. After speaking with the gentleman name Carl at the front desk, I immediately felt at ease. What began as a simple inquiry turned into a genuinely reassuring experience. The professionalism, respect, and care I received went beyond my expectations. As a disabled veteran, I'm often cautious and guarded when dealing with businesses, but this shop made me feel safe and respected. Because of that, I feel confident saying this will be my go-to shop moving forward. Thank you for the honesty, patience, and service you showed--it truly mattered.

Carl and his crew are awesome. We had tires put on 2 different vehicles. They have never rode so…read moresmooth. Great value and they also check the vehicle and let you know what might need to be replaced without being pushy like other garages. Going to take my truck and my sister's car to get tires put on also. Highly recommend them.

I hired Nicholas to inspect a used out of state vehicle for me at a local dealership in 47150. He…read morereplied to my request very quickly via Yelp, set up a time for the following day, and showed up to the dealership even earlier. He was very thorough with his inspection, sent me photos of his findings, and gave me very insightful details. I am very happy I found a trustworthy mechanic and looking forward to purchasing the vehicle now knowing it was looked over by such a knowledgable mechanic.

Very responsive just couldn't use his service! Appreciate his communication! He was on it with the…read morebest price and feel like he would have done the job we needed. The car started after cleaning the connections....all good....