Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

Repeated No-Shows, Poor Communication, and Unfinished Work…read more We hired Irving with Modern Innovations to install a garage service door, baseboards in our garage and living room, and a few light fixtures. Unfortunately, our experience was extremely disappointing and unprofessional from start to finish. Irving came out on Tuesday to inspect the project and determine what materials would be needed. We scheduled the work for the following day at 9:00 AM. This property is not our primary residence and requires a 45-minute drive each way. After rearranging our schedule and arriving early, Irving did not show up until approximately 1:00 PM--four hours late with no regard for our time. When he finally arrived, he only worked for a couple of hours before telling us he was too busy for the rest of the week and would have to return later. We were already inconvenienced by the late arrival and delay, but agreed to reschedule. A few days later, I received multiple text messages late Saturday evening requesting payment for the partial work that had been completed. Assuming the money was needed for additional materials and wanting to keep the project moving forward, I paid him for the work completed to that point. We then rescheduled for the following Tuesday. The day before, I contacted Irving to confirm the appointment, only to be told he could not make it and needed to reschedule again. We then agreed on Thursday at 6:00 AM. I confirmed the date and time multiple times, and each time he assured me that 6:00 AM worked for him. For the third time, I rearranged my schedule and drove 45 minutes to the property. Once again, Irving failed to show up. At 7:30 AM, I texted him asking where he was and what his ETA would be. He responded that he had gone to Lowe's and was only 10 minutes away. I waited until 9:00 AM, and he never arrived. After that, I never heard from him again. The job remains unfinished despite receiving payment for the work already performed. My experience with Irving and Modern Innovations was marked by repeated no-shows, chronic lateness, broken commitments, poor communication, and a complete lack of respect for a customer's time. If you value reliability, professionalism, and follow-through, I would strongly recommend looking elsewhere. There are many contractors who show up when they say they will, communicate honestly, and finish the work they start. Unfortunately, that was not my experience here.

Irving and the team are the epitome of a world class crew - everything from consistent…read morecommunication, attention to detail, fair pricing with flexible options, and high quality service. They can handle any project you throw at them from demo to installation. 10/10 kitchen renovation - demo'd a wall and countertops, refinished existing cabinets, installed a new dry bar, and all backsplashes. I can't recommend them highly enough and would trust them with any project!

Lawrence and Jose are absolutely amazing at what they do. We chose them for our project due to the…read moreamazing detailed bid we received. Once they started they were here daily to check in on the project and the progress. Attention to detail and prioritization of doing things correctly are two things we most appreciated about them. Highly recommend using them for projects big and small.

We requested an in-home estimate for just a couple of windows. They showed up on time, had a…read morethorough understanding of our needs and made recommendations - not necessarily more expensive recommendations, but what could make sense for our needs and budget. While they were here, they assessed our master bath and made recommendations. All great ideas. These projects are on the back burner for the moment, but when we are ready to proceed, we will absolutely call them.

If you're looking for top quality work then look no more. I recently had desert custom flooring…read morerenovate, my master bathroom. This is something I've been putting off mainly because of the cost. I've had quotes from the companies that come out and you the one day showers and the cost was outrageous so I was expecting to spend quite a bit of money in the shower countertop. After I was quoted out, I wasted no time to start the renovation and I could not be happier. they were easy to work with, and also I was blown away by their way I will not hesitate to use this company in the future.

Do not hire. They do awful work of poor quality. They will send random workers into your home. They…read morewill cancel on you constantly without notice, delaying finishing the project. They are very unorganized and terrible at communicating. Years later, we are still finding issues from their terrible work. After they finally finished, we contacted them several times to come a fix issues for their work. They would send different people each time that didn't understand or know about the issue. Their "fix" was equally bad. They are not BBB accredited, which should tell you all. They will make excuses as to why they don't have this BBB accreditation. Also, a quick search at the Arizona Registrar of Contractors shows they are not licensed in Arizona under Alex's name (the owner) or "Desert Custom Flooring." It also appears that they have not formed an official company with the Arizona Corporation Commission under the name "Desert Custom Flooring." I suspect they are not BBB accredited, not licensed, and don't have a corporation in Arizona under their trade name because they don't want a place where their dissatisfied customers can lodge formal complaints. The bottom line is don't hire them.

This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

Great! They did an excellent job on the floor. Rosa is very knowledgeable. Thank you so much!read more

Wow! I don't know where to begin, because our experience was exceptional…read more My husband and I have been wanting to do a renovation on our kitchen for some time now. Casually, I submitted a project via Yelp to multiple contractors to shop around. After a swift response from Rosa, we set up an in-home consultation. Rosa and Erica brought samples based upon our initial conversation and were spot on with the look I was wanting. Their energy and general vibe sold us. Professional, friendly and genuine. Some days later, we signed a contract and the project began shortly thereafter. Being in the midst of a global pandemic, I was worried with how many people would be in and out of our home. Everyone wore masks, respected social distancing, and staggered scheduling to keep down how many workers were in our home at any given time. Both Rosa and Erica were super communicative throughout the entire process. Also, every single person on their team was so darn friendly and meticulous with their attention to detail. It truly was seamless and we are ecstatic. I think I may sleep in my kitchen tonight because I love it that much. Thank you to SpiceGirl Remodeling & Design for making our kitchen dreams come true. You will definitely be our 'go to' for any future projects. Thank you so much!!!

I hired Maxum Construction to do a $136,000 home remodel. I would never do that again. We are now…read more10 weeks into an 8 week job with another 4 weeks to go. If you want specifics on our experience with Maxum please give me a call. Jim Ball 602-751-7706

These guys are amazing! The communication you have with…read morethese guys are unprecedented, they really do keep open communication and they are very upfront with anything and everything. They answered any questions I had at anytime. They exceeded my plans I had to remodeled my house especially my bathrooms! It was honestly more than I could ever ask for. I had them crate a mancave for my husband and OMG did they ever blow it out of the water!! Its AMAZING! HE loved it and cannot stop talking about it. They went above and beyond with it and I could not have asked for more. They really did a great job on my new home, I honestly couldn't be happier and if I ever needed anything else done with my house they would be the ones I would call.

Mike did amazing work on short notice twice for us. First we needed to have a large bedroom…read morerepainted quickly. After posting my request on NextDoor he was able to give us a quick estimate and come over the weekend to do the work. This worked good for me because the room he needed to paint is my office. Next we gave him three more rooms and he was able to do it next day and finish up over the weekend. He has a good attention to detail and doesn't leave until the job is done. Very professional and we will use him again if needed.