Unfortunately, I have a collision center I use, which means I've had my share of fender benders over the years. Fortunately, I couldn't ask for a better one. Oscar and his team have never disappointed me. Every experience has been smooth, professional, and stress-free. Their customer service is truly unmatched, and they always go above and beyond to keep me informed and take care of my vehicle. I'm especially grateful to the team at Honda Lemon Grove for recommending them years ago. It has been one of the best referrals I've ever received. If you're looking for honest, reliable work and outstanding customer service, I highly recommend this shop read more

My car was struck while parked. Oscar and the whole team were great. First the communication was excellent. Weekly texts with updates along with the a website that showed the updates. The work itself was excellent. My car is like new. They were very thorough and found broken brackets inside the corner that got hit. I am very pleased with their work and communication read more

I cannot recommend Mossy Collision Center enough, and that is largely thanks to the manager, Oscar. Dealing with vehicle repairs is usually a massive headache, but Oscar made the entire process seamless and stress-free. From start to finish, his communication was top-tier. He was always willing to answer my calls, and if he wasn't available right then, he always called me back promptly. I never had to wonder what was going on with my car because he kept me informed every step of the way with regular progress updates. Beyond his professionalism, Oscar is just a kind and genuine person. It's rare to find someone in this industry who truly cares for their customers the way he does. He went above and beyond to make sure I was taken care of, and it really showed. If you need work done on your vehicle, go see Oscar. He is a true asset to this shop! read more

Thank you so much to Oscar and his team! They made my car look even better than when I bought my car, he communicates very well with his customers and I am so grateful for the amazing job they did. read more

Mossy Collision Center - Auto Repair Near Me - National City, California

Jorge was my point of contact after my insurance referred me to this location after being rear ended in the summer of 2022. Super late review I know, but my service here was painless. Jorge reviewed my vehicle, kept in contact with me as my vehicle was being serviced, and maintained professionalism. My car took about 3 weeks to be completed. It took some time having to deal with my insurance and processing but the work was completed and my car was fixed. 2 years later and still no issues or concerns with the work that was done. Rear bumper needed to be replaced as well as the rear tail lights and of course the paint. Car came back to me as if nothing happened. Cannot tell it was involved in any accident and had some work done. Flash forward 2024 my newer Honda gets side swiped. Brought my car back in for some service and got quoted on a price since this time I won't be going thru my insurance. We'll see how this round goes. r/sm. read more

Tony is awesome! Mossy Collision Center took care of fixing my vehicle quickly, professionally and without any negative surprises-- they did an awesome job at a very fair price. Tony at Mossy collision center fixed my suv in three days and finish the job at a price less than they originally quoted me. Tony and Lizbeth are friendly and fantastic. Very satisfied, I highly recommend Mossy Collision Center. read more

Mossy Collision Center - Repaired and looking good - thanks Tony - Auto Repair Near Me - National City, California

Tony at Nissan Collison Center in National City was extremely helpful and courteous with my service. I had a fender bender in Los Angeles and live here. He would keep me up to date daily which was helpful. When I received my car, I almost didn't recognize it. It looked like a brand-new car. Thank you for what you did for me. read more

Don't ever have Tony be your service advisor this man will lie on documents and not explain anything properly. The actually manager knows how to speak and explain things too bad his staff don't. I'm actually updating this still agree that Tony doesn't know how to speak to people but because Oscar does so that's why they don't deserve a 1 star. Please train your staff to actually explain things properly to people or don't let them be the people dealing with customers. read more

It took me days before and gave Jorge enough time before I took some of my time to write this review I was recommended by the wife of my boss being good friends with the owner wife of this business they would do a good job I'm very disappointed very unprofessional I been complaining to Jorge about an issue I have with the driver side door they worked on and he just don't seem to care to help me out it makes me really mad when someone doesn't show no interest to help their costumer I had an issue recently where I had my passenger door hit and I had to look for another shop because I couldn't go back with them they lost a costumer I would never go back there and wouldn't recommend this place at all !!!!!!! It makes me more angry I had this issue since last year read more

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Oscar is great at what he does! He made sure that the job done on my car was exceptionally completed. He went above and beyond to provide me excellent customer service. My car was in the shop for collision damage and he made sure to address all of the dents and damages. Oscar truly values his customers and makes sure that all of their needs are met. They worked with my insurance so that my car came out of the shop as soon as possible and in excellent quality! Super satisfied and definitely recommended! read more

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I highly recommend Mossy Coliision if you are in need of body work and or Paint services. They are very professional and did an excellent job fixing my car. Ask for Oscar. read more

I give 4 stars because of George,he was amazing! Very nice guy! I just think they were a little overwhelmed with so much work,if not I would give 5 star read more

I required a small repair on my Xterra that a previous body shop had failed to attend to. Wanting it done correctly, I sought out Nissan Collision Center in National City. A quick phone call to Tony confirmed it could be done quickly and easily. When I arrived, Tony helped me immediately and assured me it would be done within an hour. Perhaps less than 30 minutes later, Tony told me that the repair was completed but he also wanted to show me something else. When the technician had raised the hood of the car, he found that a number of locking clips - previously removed by the previous body shop - hadn't been replaced. Tony had it done for my car, no extra charge. Further, when it came to totaling up my bill, Tony charged me 40% less than what he'd quoted me over the phone. I was extremely happy with both the quality and attention to detail of the work done to my Xterra. Tony was an absolute excellent model of what all automotive technicians and supervisors should strive to be. Should I need further body work on my car, I know to go only to Nissan Collision Center in National Center, and I'll ask for Tony. I strongly recommend these folks if you should need body work done to your car or truck. read more

I was involved in a car accident and got referred here by family that has had previous experiences getting repairs done here. This was a painless experience. My insurance covered all the work done and dealing with the front desk and Oscar was a breeze. They got the work done in roughly two weeks and my ride looks like nothing even happened. Albeit, my door sounds a bit different when I shut it, it's back in tact and everything else sounds great when driving. They also have a lifetime guarantee on all their work. *Side note: they did a nice little clean and detail of my ride when I got it back. Even the headlights were polished off (I remember they were getting a bit fogged up). Nice touch.* read more

Mossy Collision Center - Before and after... - Auto Repair Near Me - National City, California

I took my Camry in for some bumper damage. I made an appointment for a quote. Tony Najera provided a very reasonable quote and time that the car would be in the shop. The car was repaired exactly as promised . I was very pleased with Tony's professionalism and the work performed by Mossy. If I am unfortunate enough to need my car repaired I will definitely use Mossy Collison Center . read more

This place is absolutely wonderful . My primary contact was Oscar, the nicest ,honest, and helpful person to talk to.I recommend everyone to try this place. read more

What a nightmare experience. To start, my vehicle first went to Ball Acura, where they then took it to Mossy Collision for some body repair covered under warranty. Was told my car would be ready for weeks just to unexpectedly be told "actually another repair/part needs to be made/ordered"... they had my car for 6 weeks. As frustrating as that was, I was patient. Upon picking my car up (finally), I found that numerous items had been stolen from my vehicle. Brand new Ray Bans, even the sunglass case, GONE. Airpods and various items from my center console *magically* disappeared. First thing I checked as I had a bad gut feeling. I went back to the service advisor, as I hadn't even driven my car off the lot. The owner of the Collision Center had 0 concern and blatantly stated how nobody took anything. I'm left angry and anxious as I feel they could have done even shadier practices during that time. Who knows what else was done/taken from my vehicle. Lesson learned not to leave anything in your vehicle. However, shame on the business for not taking ANY accountability. Be sure to remove your valuables and maybe avoid this dishonest & shady business if possible. read more

These guys are fast! They made my car look new! (From the bumper anyway! Now that bumper makes the other scratches stand out bc it looks so damn good!) Over all it took 3 full days. They have good customer service. They provideda shuttle home and picked me up too. My car is missing the bumper sticker but that's only bc the one they received for it was damaged so I'm expecting to see them next week. They cleaned the inside of my car and I thought that was super rad! Very happy overall! read more

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Avoid at all costs. Unprofessional, unreliable, ridiculous. I had a minor collision which caused some rear end damage. Not serious but clearly the bumper was miss aligned and needed to be fixed. I took the car into them for an assessment and they cheeked it over, verified with the insurance and told me to bring the car back in a week for the repair. The following Monday I took the car in. Again, they looked over all the paper, inspected and photoed the damage and told me 3-4 days. I rented a replacement. Three days later I get a call come pick up the car, we cant work on this. The car has a salvage tittle and their policy is they will not work on cars with salvage titles. Okay, I can understand that. But you reviewed all the paper work twice and it clearly says that on all the paper work. So when I questioned them on how they did not notice that for three days and why they did no notice that on ALL the documents, the direct response was, and I quote. "its not our job to inspect the car when we take them in, its your responsibility to make sure we know that. " Forgive me Mossy Collision Center, but that is your primary job and that is the ONLY job for Tony, the gentleman who took the car in and reviewed the documents twice. Now to their credit they did offer to cover the cost of the rental car for the three days I had it. Thank you for that and I do want to be fair in my review. But when you reply that you take in to many cars in order to do your job correctly I highly recommend to Mossy Collision Center that they reconsider their business structure. And I most strongly recommend to the next customer to use them to keep in mind their positions is its YOUR job to understand everything before you bring your car to them for repair. They take no responsibility for their failure to do their intake inspection correctly. read more

Went in for a damage to my rear end caused by another party to get repaired. Andrew was courteous, attentive, knowledgeable, and most important very prompt with ensuring any additional costs would be covered by our insurance. read more

Andrew Layus review I had a fairly serious accident in early October, 2022 and I called Andrew Layus, a service estimator, 20 minutes after the accident occurred, well after closing hours. He responded immediately and his concern was first for me and then he spoke with the tow truck operator. I was pretty shaken and Andrew told him where to take the car that evening and he picked up my car the next morning. I have a 2022 Honda CRV Hybrid and due to supply chain issues, the repair parts were not available at the time of my accident. I would not get my car back until January, 2023, through no fault of Mossy. Through the entire process, Andrew helped me secure a rental vehicle, worked with the adjusters, kept me informed every step of the way and went over and beyond to make sure my car was restored to like-new condition. I am extremely grateful for the care I received from Andrew, management, and the entire team at Mossy Collision. It's rare to find consistent, excellent service these days, I highly recommend Andrew and this service location. read more

They were exceptionally professional and was satisfied with the work done on my car. Oscar made the process easy and stress free!

sheesh.. couldn't recommended this place anymore. oscar is amazing!! the sweetest person ever. paint started to fade on my 17' civic & got it approved my honda for paint.. honda covered 75% which is better than nothing or even half! sadly a few days later I got lightly rear ended at a red light.. they worked on that as well. sooo happy with this shop always!! read more

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This is second time I brought my car here to fix. My Honda Civic had hit and run at the market and claim on my Geico insurance. I don't trust the local geico auto service. I brought my car here and Oscar helps me with perfect service with wonderful paint for my car like i have my car new at first. He helps me twice with amazing customer service. To be honest, this Mossy Collision Center is good place for trust. Wonderful service and warranties. I will recommend my friends and family. read more

The worst experience I've ever had dealing with a car. I waited a week for an update and had to call in order for them to start texting me. I was told that everything was on track for the completion date and they had to order the parts. They had my car three two weeks for bumper replacement and the bad thing is I noticed some scratch marks on rear fender. Also paint qulity is bad which has Bubble found in paint. read more

So I went to this collision after my 350z got Tboned by some teenager in a PARKING LOT. Needed my the entire left side of my car fixed and repainted plus a replacement windshield. This was the first collision center I went to and it exceeded beyond my expectations. From the time I first walked in to the time my car was done, the service was superb. Although, the entire staff was great, Oscar was excellent throughout this entire process. He constantly gave me updates on newly discovered issues and estimated time of completion. Would totally recommend this place for your vehicle. Service: 5/5 Communication: 5/5 Staff 5/5 read more

I was impressed with the professional and prompt service. The receptionist was friendly and fast. Rafael handled my claim with care - he explained everything regarding my repairs. I was pleasantly surprised to see the excellent job they did with my 2017 Buick bumper - perfect match and they even fixed my headlight (I didn't realize it was "foggy"). The service was timely and professional. HIGHLY RECOMMEND Mossy Collision Center! read more

If I have any accidents or need car body repair this is the only place I go! Same day can drop off and get the process started ASAP. Jose always helps us and we feel totally comfortable & secured he'll take care of our car. Color match is on point! Which is always a concern with body repair. And when I come pick up my car looks better than it did before the accident. They do awesome jobs! Professional! Highly recommend to everyone that wants a really really great job like it was never hit before! Two thumbs up!!! read more

Had an unexpected incident where my 2018 Honda Civic was rear ended. Brought it to Mossy Collision on 100 West 30th Street in National City. Oscar Mendoza, the body shop advisor, greeted me with a smile and instantly put me at ease. This experience was a first for me and I was totally flustered at what to do or expect. Oscar explained everything in detail, even giving me tips on how to best rent a vehicle. I was expecting repairs to be at least two weeks, but was utterly surprised, that in eight days, I got the call to pick it up. Oscar and his team did an absolutely amazing job!! PERFECTION! I was SO impressed, I had to give a shout out so others can know there are still businesses that actually give the customer the time and care they deserve. read more

Got in a hit n run brought my car here n they fixed it with in two weeks came out looking brand new they even send you text messages on the updates of your car. read more

My car was hit by a bicycle and left a big scratch and dent. I have insurance and this was the first one to reach out to me. Very clean and professional. read more

To make a review short, my car was hit while parked brand new less than a month since bought! It look like crap, i had the towing company bring it here from LA, and I'm so glad i did. Oscar and his team did a great job my baby looks brand new! Plus the staff is super friendly, I recommend this spot to everyone! Thanks Oscar! read more

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My car was heavily damaged by a hit and run while parked at the place where I was staying as a guest. The shop did a fabulous job on my car restoration. The Center's Manager, Danny and his staff went above and beyond my expectations. I highly recommend this collision center to anyone looking for a quality job, honest service at a reasonable cost. read more

I highly recommend Jorge to assist you with any of your collision needs. He was so professional and informative. His customer service was beyond compare! By far the best customer service I have ever seen with car/collision service! He kept me informed on every step of the repair process! So thankful for him for making the process so easy! He was super quick and responsive with replying back to my texts/calls regarding the repairs. Ask for Jorge and he will not let you down! read more

I was referred to this shop in national city. A gentleman named Andrew L. assisted me throughout the process. As they were waiting on parts , he kept me updated on the status of my vehicle. I appreciate him for his great customer service and communication skills. read more

I went to Mossy and was impressed with the customer service I received from Jorge CastelanosI wanted my car back before the weekend,and he had it done a day early .He was great at contacting my insurance company when they weren't responding back to me .He was really helpful in letting me know what was going on.My car looks like new again.I definitely recommend this place for great service all around read more

Mossy Collision took care of our repair a couple years ago after my car was struck by an elderly gentleman. He somehow lost control of his car and sideswiped the driver side of his car against my front bumper. He nearly tore it off as the car sat in a parking lot. I was very satisfied with the service we received at Mossy Collision last time that we came back to them again for another repair. They had my Nissan Maxima for 16 days and the same agent that helped me last time, Oscar, helped me again this time. Oscar was great at communicating about the status of the repair and returned my calls right away. He anticipated my repair would be completed by the 5th but he let me know that because of the heavy rains it delayed everything a couple of days. I was finally able to pick up my car yesterday and it looks fabulous. It looks brand new and he even took care of all these scratches I had on my driver side door from the kids bumping our other car door against it in the garage. Those scratches had been bugging me for a while now but there was nothing I could do about it. Repairing the scratches wasn't part of the insurance claim and when I asked how much it would cost me he said it was complimentary. The car was thoroughly cleaned inside and out. I've used Mossy Collision Center twice now and have had very good experiences with them both times. I would recommend them to anyone needing to get body work repair on their car. Ask for Oscar. He's great! read more

They made my car look like new again!!! Oscar was the representative that helped me out. My car had been rear ended and needed quite a lot of work done. Oscar told me that I had nothing to worry about, everything will look like new and all the components will work as they should. The whole repair took around 3 weeks which was not bad for the amount work needed. something I really liked was how Oscar kept me up to date with everything going on with the repair. Finally the three weeks were up and the whole team at Mossy collision center delivered on what they said. They made my car look like nothing ever happened and made sure that everything was working to perfection. I would recommend Mossy collision center to anyone in need of excellent car/body work! Thank you Oscar and everyone at Mossy for the superb customer service!!! read more

Mossy Collision Center - Right after the accident. - Auto Repair Near Me - National City, California

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This is our second time using Mossy Collision Center, both experiences were outstanding. Albert was kind and kept me informed on the progress of the repairs. The car looks great! We are very happy with the collision center and Albert! read more

Mossy Collision Center - Damages 2015 Nissan Altima - Auto Repair Near Me - National City, California

I got refer there for my Honda Pilot from Mossy Honda in Lemon Grove for extended warranty on my paint and I don't think they did there job. I went there March 4 2020 and never heard from them at all. So I went back to Mossy Honda after a month and I don't know what happen I believe that they never did the estimate and Honda told Me that my extended warranty was no good. I went to another Honda dealership and refer me to a body shop in Main Street Chula Vista and they give me a whole estimate on what they will be doing and got approved within a week. Whoever owns MOSSY check your dealership and other locations that you own because there not doing there job for there costumers. I know we have this COVID going on but that's not the excuse to do your job. I wish I can give this body shop a 0 stars. read more