Before and after I am very satisfied with the work performed by the mechanics. They demonstrate a high level of professionalism and quality in their service. I would like to express my gratitude to the Armando's family, especially to Edgar, the mechanic, for their excellent service. I highly recommend their work. read more

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I brought my car in to fix my mirror and they fixed it in 10 minutes and barely charged me anything. They very friendly and courteous. I tried 5 other places that couldn't fix it. I will only go here from now on. read more

Five 5 Stars Armando and the crew were amazing. Handled the repairs and paint on my semi gloss white fiberglass Raptor. Couldn't have been happier. read more

Nice & Easy Collision Center - Body Shops Near Me - Chula Vista, California

Amazing customer service Was helped promptly and friendly brought in my passenger fender bought from Amazon They discovered that it had some flaws after opening the box in came in it had some ship or manufacture damage They offered to fix them and gave a great quote on the repairs and paint After they were done it was not only repaired flawlessly They paint was immaculate I'm so happy with the results I totally recommend this shop. Thank you everyone at Nice & Easy and that you made the experience just like that and live up to your name Thank you and may the force be with you guys!!! read more

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This place is amazing!! Great customer service. The staff keeps you posted on everything they are working on . Great communication this place did an amazing job . % customer service satisfaction , they are very honest and reliable . Thank you Nice & Easy for making unpleasant experience a pleasant one! read more

Highly professional, honest, punctual, family owned and operated, this business is a rare find in auto repair industry! The car was repaired to pristine pre incident condition in amount of time promised, standing by estimated cost. I had my car repaired here 2 times, and both times it is consistently absolutely magical job! Luis De La Torre was very approachable, strait forward, who truly care about quality of their work and who also have a beautiful heart. They Resque and care for 2 cats and 2 dogs on premises. So all you pet lovers out there, these is the business you want to support! Not only they provide the best service, but also they love and help animals.I highly recommend this business to anyone expecting quality repair work done! read more

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These guys did a terrific job restoring the paint on my RAV4 to like new condition. The price and customer service were also excellent. I would definitely use them again if needed and recommend them as friends and family. read more

Read this review if you have AAA as your insurance company. My son was in a minor accident during our rainy season mid-January 2023, where he hit a pipe that was overextended onto a street consequently causing damage to his right front hood and both wheels on the right side of the car after sliding onto the curb. He was not hurt but his beautiful 2014 Audi A5 was damaged and had to be towed, due to the extensive damage to his right front axle and both right rims were scraped badly. We contacted AAA, our insurance company and had the vehicle towed to our home until we could find an auto body shop to do the repairs. We came across Nice & Easy Collison Center in Chula Vista on Yelp and saw all of the 5 Star reviews. I checked out their website which boasts 30 years of Service Excellence, Family Owned and of course the great reviews on Google & Yelp. The website also states that they Guarantee the repairs as long as you own your vehicle. So, of course we decided to have the vehicle towed there for the repair. They sounded trustworthy. We were greeted by Danny who was to be our Advisor throughout the repair process. He was very nice and cordial. But as time proved, he was very ineffectual at his job. His role was to keep us informed of this process and call us with updates. Needless to say, we did most of the calling. We brought the vehicle in for repairs on January 14th, 2023. There were numerous delays which extended the original delivery date. New issues with parts being ordered and our insurance company paying out additional monies to resolve. We picked up the car on March 23, 2023. But after a week or two my son noticed some shaking when he went over 55mph. This was coming from the exact side and tire that took the most damage during the collision. He thought it was his tire and so he took it in to Discount Tire to evaluate it. Discount Tire determined that the wheel was bent and needed to be replaced. They moved it to the rear because they said it would be too dangerous to drive the car with a bad front wheel. We returned to Nice & Easy Collision Repair Center and spoke with Danny so that they could check the bent wheel situation. They kept the car for a few hours and checked the alignment and wheels only to determine that the wheel was bent. They contacted AAA to see if they could get an additional $800 to replace the one wheel! Our insurance denied that additional money and told us that they already paid to replace or refurbish both wheels that were affected by the collision. Nice & Easy Collision Repair Center chose to refurbish it rather than replace it with new parts. AAA told me quite frankly that since Nice & Easy Collision Repair Center is not on their preferred list of repair facilities, they could not force the issue and consequently we had to pay for any further repairs that may arise from this accident. Of course, this did not sit well with me, I tried contacting one of the owners or managers through Danny. My first try was to no avail because I was trying to reach them through Danny, one minute he was going to get them on the phone next thing I knew they just left for the day. Must have been my bad timing. Danny promised to call me when they were in the office but of course this never happened. I called a few days later and finally spoke with Armando Jr. who was very nice and explained that they would be happy to put the new wheel on the car if we purchased the wheel ourselves. I asked him why they are not guaranteeing the work they performed on the wheel. He told me that too much time had passed, and he said anything could have happened to bend the wheel that way. I told him that would be easy to detect since the car is not damaged on the front right side and besides, the wheel has a custom paint on it that would be scraped off if my son would have really caused any new damage. But he wasn't budging from his position. In conclusion, I really should have read the one-star reviews first. I came across one review from Christine P. where the Owner Armando responded and boast that they offer a Lifetime Warranty on their work. But more importantly if you have AAA Insurance do not have your vehicle fixed here. You will be taking a big risk as we did. I am now taking my son's car to get completely checked for other safety concerns so that he doesn't get hurt or worse on the freeway. read more

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I am pleasantly surprised by the good price and service I got at Nice & Easy Collision Center on Main Street in Chula Vista October 2023. Bottom line I only paid $1,200 and my car was ready the earliest day promised! "Junior" quoted a price between just over $1,200 to under $2,500 depending on a.) the extent of the rust damage to my car metal they found when they removed my windshield; and b.) whether or not my current windshield got broken when they tried to remove it and they have to buy a new one (I learned windshields are often broken during the removal process). And I could pick it up Friday at the very earliest or more likely early the following week. I got a little lucky: my windshield did not break on removal and the rust had not eaten away the car metal the windshield rests on. I have had some good Body Shop experiences and some not so good. This was one of the best! Professional, polite, easy to deal with and a damn good job repairing my car. PS Update on Safelite Auto Glass on Broadway in Chula Vista: In June 2023 I noticed rust all over the upper part of my car body immediately above the new Safelite windshield installed in Jan. 2021. Robert the Safelite Manager did NOT show up for our 6/30/23 10 AM appointment so he could inspect the rust damage as promised. About a week later he finally returned my voice mails and texts trying to schedule another appointment. Basically Robert said my rust problem could not be his fault and it is not necessary for him to look at it! HUH?!? read more

I was in an accident and this is the collision center GEICO assigned me to. The process went extremely well. Alex, was the main person I was in contact with. He kept me informed at all times. Kenny was also very informative. The staff was very friendly and professional. As for my SUV, it looks AMAZING!!!! Literally looks brand new again. I was very pleased and thankful for their hard work. I highly recommend this collision center. Thanks, Nice and Easy staff for doing an amazing job! read more

Bottom line: Do NOT go here. Do NOT believe the 4+ stars on Yelp. Do NOT go here just because they're partnered with Geico. I went here because of the impressive reviews on Yelp, because Geico partners with this collision center, and distance. I chose to ignore the 1 star reviews sprinkled here and there because they were few and far in between. Welp, now here I am making a similar review, and all of those other 1 star reviews were so right. I was rear-ended and fixing the damage entailed replacing a bumper and tail light along with repairing some things. Here are some of the issues that made me regret my decision in choosing Nice and Easy: 1) Off the bat, parking is a total dumpster fire. The collision center uses the sidewalk opposite the collision center in order to park their overflow vehicles. The sidewalk is clearly painted red and has signs that the lane should not be blocked for fire safety reasons. But nope - the ENTIRE LENGTH of that sidewalk is COVERED by cars literally parked on the sidewalk and part of the road, making getting in and out of the collision center a complete nightmare. There is only one entrance and exit so if you manage to get in, good luck coming out if someone is coming the opposite direction. Every time I went here, it was an instant spike in stress even before dealing with any employees. 2) One of the times I came and checked on my vehicle, the employees were sitting on the hood of my car. I DON'T EVEN SIT ON MY CAR (buttons, zippers and whatnot can scratch the exterior). Goes to show the amount of care they put into taking care of your vehicle. 3) Employees are actually nice in terms of when they are speaking to you. But when my car was presented to me with a friendly "Here ya go! Let us know what you think," and there are BLATANT discrepancies between how my car looks and how it should look, the niceness almost feels like a stab in the back. Take a look at the attached pictures and see for yourself. They made it seem like "Okay we're all done!" But were not upfront AT ALL about how the job even looked. I mean, anyone with eyes can see the parts don't quite fit. They only attempted to explain why they didn't fit AFTER I pointed it out. They blamed it on "non-OEM parts." Well, then it would have been nice if they just warned me. A simple warning before they invited me to pick up my car would have sufficed, like - "Hey, your insurance covers these parts, but just FYI we installed them and they don't quite match. So when you come and take a look, just keep that in mind." However, they simply said my car is ready for pickup, and later on they explained only when I expressed concern. Also, because after this whole experience I found them completely untrustworthy, I believe that it is not because of the parts but because of the workmanship. *On a side note, they did fix the alignment of one part, but the photos are after the adjustment and do not show the adjusted area. 4) After taking my "fixed" car home, I noticed the next day that one of my windows had the tint scraped off. After calling the collision center and notifying them about it, they agreed to pay for the damage after I show them an invoice. I went ahead and showed them the invoice and they gave me a check, but not before literally stating that they would BILL MY INSURANCE for it. I'm going to say that again for emphasis - they stated they would bill my insurance for damage that they personally caused. I repeated that statement back to them when they told me this, and I asked why they would do that. The employee who was in charge of my case said something along the lines of "You never know, sometimes they pay for it, it's always good to try." So they are A-okay with using your insurance for damage that they caused. Cool! NOT. 5) They mentioned the paint would look slightly different because it's new paint vs. old paint. There is a slight difference, but I don't believe their reasoning of new paint vs. old paint because my bumper was literally repainted last year and the color-matching was impeccable from the day I picked it up. Now there is a noticeable difference. I completely regret going to Nice and Easy. Don't make the same mistake that I did. They should be renamed Stressful and Difficult. read more

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If Junior gives you his word he honors it. I'd like to extend my thanks to Jr & the shop for getting the only vehicle my family has back on the road. Sincerely, James read more

I had two Mistubishi 3000GT's worked on here back in 2008-2011. These cars were show cars, and I've been competing since 2006. Armando Sr, the owner at the time, was also a car guy, who competed at car shows with his classic cars. Before we started any work on my cars, I was given a tour, and met several of the staff. Their attention to detail was top notch, and fast forward to now, in 2022, the cars still look great. I still take my cars to car shows, and am diligent about maintaining them (no car wash, I hand wash my cars). During the repairs and paint process, I was kept apprised of their progress, and any hiccups. I could stop by anytime to check on the cars, and was always welcomed. I retired from the Navy in 2011, and moved to Dallas, TX. I stay in touch with this shop because they feel like family. Armando Jr and his sister run the shop, since Armando Sr and his brother have retired. I have referred friends to the shop, because I trust their expertise. I still own both cars that they worked on, and still take them to car shows. I encourage anyone to take their vehicles there for their paint and body needs, and have full confidence in this established family owned shop. read more

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Excellent service! Everyone was super nice, fast service, my car looks amazing! Thank you nice & easy! Thank you Armando, Loui, Alex and lennedy for your help ! read more

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Incredible customer service and did a phenomenal job for a great price replacing my headlights.

Almost two years after their substandard repair, the paint they used on my car has cracked/chipped. This autobody company continues to be a nightmare. I wish I never set foot at this place. To make matters worse, I brought my car to another autobody shop to have it fixed and they asked if the repair was a DIY. Yep, that's how bad it was! Please see attached current picture and my photos back in 2016. Customers beware. In response to Ricardo M: A customer will never go back to a hellhole business- unless she's desperate, or worse, stupid. I was stupid to go to Nice and Easy to begin with and I am not that stupid to go back again. As I said in the review, I already had it fixed. read more

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just now NEW Honestly, save yourself a hassle and below standard service. They had my car for over 5 months in total and never fixed it correctly. Where do I begin. I'll start with the initial repair taking 3 months. Then the day I picked it up I noticed that they ordered the wrong parts for my car. The parts were completely off centered and crooked. They told me they needed to order the correct parts and asked me to bring the my car in another day after the new parts arrived for the parts to be replaced. It doesn't end there the same day I got the car after they had radiator replaced the hoses burst and my car begins to overheat and leaves me stranded. I had to get a Uber to my shop and have them tow the car to "fix it again". Keep in mind all this happened THE SAME DAY I was told my car was initially ready. I was in complete shock at that moment I realized these guys had no idea what they were doing. They called me the next day told me the hoses had a sudden burst. I simply thought it myself what a coincidence. So I go to pick it up and the AC wasn't working which was another thing they were supposed to fix because it worked perfect before the accident and they said the ac compressor was damaged because the accident. They then tell me I have to take it to the dealer and they have to determine whether it was caused by the accident because they couldn't for some reason. Which I thought was stupid because I took it to them for that specific reason they were supposed to be the "professionals" and that's literally what they do all day. So I took it the dealer to find out. The compressor they replaced was defective and needed to be replaced. They also found metal shaving inside the cooling system because it was not done correctly. This is all According to the dealership. It cost my insurance 6k additional in repairs and me hundreds in additional expenses and tons of headaches and rideshares because they didn't know what they were doing and half a** work. I feel they low balled my insurance with a cheap estimate to get them to approve the repairs and not total my car from the beginning like what should have happened. My insurance had to pay close to 14k in repairs for a car that wasn't even worth 9k. Luckily Gieco had a policy which says the repairs have to be done correctly or I would have probably been screwed. Save yourself the headache and go with a shop that actually cares about their customers. The service and accountability I've gotten from this shop is dumb founding. I can't wait to hear their response. read more

Nice & Easy Collision Center - Receipts for the additional repairs and rework - Body Shops Near Me - Chula Vista, California

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I called Armando Garay for a quote for my repair. He was very responsive, reasonable and quick. I dropped of my car on a Monday and had back on Tuesday by noon. I highly recommend the team at Nice and Easy Collision Center for your job! I hope to bring my old VW for some TLC In the near future. Thanks Armando for taking care of my car! Let's hope I don't run into another wall!!! ‍ read more

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Was hit on the 805 and my drivers mirror fell and scratches/dents all along my drivers side. Went to a shop by the mile of cars which could not do my repairs but recommended this place. Gave em a call and Jr. helped me out that same day to take my car in and explained the process. They fixed my car in about 6 days (not including weekend/memorial day) After ,he showed me what they did, paid, and was out the door. Worked well to also provide a ride to Enterprise to rent out while my car was at the shop. Hopefully no accidents happen to me soon but will stop by if my car needs any repair. Thank you! read more

Nice & Easy Collision Center - Fixed side door and mirror. - Body Shops Near Me - Chula Vista, California

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Service was excellent, great job on repair , affordable, professional staff. I had an estimate, next day I got my car fixed, scheduling for repair was not difficult, waited about 45 minutes , got my car the same day. Thank you Nice and Easy , the name says it all . read more

Very nice job. My car is literally better than when I got it. They spotted the substandard work of another repair shop from a previous accident. They're communicative and honest. Above all, thorough. read more

Thanks to Armando's amazing team I finally have my beloved car back!! From the moment I dropped off my vehicle Armando's son, Jr., was ready to take care of me. We went over estimate provided by the insurance company and the approximate of completion. He was kind enough to even call enterprise for me, when they failed to answer his sister kindly gave me a lift. Upon pick up, my baby was even detailed! Tire dressing and all! I loved that the business family owned and operated! I am happy to say I will forward any and all business to Armando and his family. read more

I received excellent service at Nice & Easy Collision. I first made contact with them by telephone, speaking with Kenny. He reviewed the info I sent him, and prepared an estimate. I told him what day I'd be in Chula Vista and he arranged an appointment. Kenny was professional, very knowledgeable, punctual, polite and kind. Their work is top quality & Kenny kept me posted every step of the way. I feel their pricing was very fair & inline with the quality work. I do recommend their shop & would not hesitate to use them again. But I hope I won't need their services for a long, long time. Thanks Kenny. read more

My Christmas miracle came early. My SUV was stolen and damaged to the max. I took it to Nice and Easy to be repaired. I picked it up just before closing today. It looks like it just came off the showroom floor! Even has its new car smell again. I couldn't be happier... BUT, the most amazing part is how I was treated. They worked well with my Ins. , stayed in touch with me every step of the way. Never too busy to answer my questions or explain something to me. They didn't treat me like a customer. It was more like I was an old family friend and they were thrilled to be helping me. If you have work that needs to be done and want it to be done right, Nice and Easy is the place to go. You absolutely won't regret it. They were my Christmas miracle and I will never forget them. Did I mention the new car smell??? read more

Nice & Easy Collision Center - Great job!!! - Body Shops Near Me - Chula Vista, California

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These guys did an incredible job repairing my bumper. The insurance company wrote an estimate to repair the bumper however this body shop recommended that the bumper is replaced and got the insurance company to change their mind. I received a whole new bumper and the paint job matched the car perfectly. My vehicle was even washed and cleaned from the inside out. When I picked up my truck, it felt like a brand new ride! Thanks for everything guys! read more

Nice & Easy Collision Center - Repair - Body Shops Near Me - Chula Vista, California

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Brought my car into Nice & Easy since it's Toyota recommended place. JR was very professional, great service. They did a great job fixing my van. Thanks for everything JR. read more

Nice & Easy Collision Center - Before - Body Shops Near Me - Chula Vista, California

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I have taken my current car here twice and my previous car once. Armando and his staff are great. They are clear and concise. The work completed is perfect. They recently fixed a dent on the back of my car from a hit and run and when I picked it up 9 days later, it looked nicer than when I dropped it off! It's as if they detailed the outside. Their pricing is reasonable, too, and they work well with insurance companies and rental car companies. There is no other place I will go when I need body work. This place is an all around AWESOME company. I STRONGLY recommend them and I rarely say that. read more

Armando Jr was awesome with the work. The insurance thought it would take three days but it took Armando six hours for minor repair. He was friendly and military friendly! I will spread the word about Armando! Thank you once again !!! read more

Nice & Easy Collision Center - Drivers side bumper ! - Body Shops Near Me - Chula Vista, California

Eddie and his crew were amazing. great work guys you guys have a customer for life! work was done beautifully, completed on the day they said it would, and customer service was on point. Thanks again Eddie! Need body work done take your car to Eddie and the team at Dent Works! read more

I AM BEYOND SATISFIED WITH MY CAR . I didn't expect my car to look this good. It came out looking better than it was before I messed it up. Staff is Super friendly and honest especially, Ricardo who helped me understand in the easiest way possible what needed to be fixed and what the process was gonna be like. & Armando JR who kept me updated on my vehicle. Very fast and accurate on timing. I definitely will come back here again if I ever need to get anything else fixed. I can't be more happy and thankful to have found this place. 100000% recommend no second thoughts. read more

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I took my car there after I hydroplaned on the freeway. My car was assigned to Luis De La Torre. Since I met him, he has always been very nice, super tentative, and always kept the communication going on in regards to my car. He went above and beyond to always be helpful. read more

WORST REPAIR EXPERIENCE EVER! I'll start off by saying I've unfortunately have had the luck of having to have my cars in collision shops a few times. Preferred vendor or not I have never been treated so incredibly poorly by a repair shop or ANY business for that matter. This business chronically lies. They lie about when the car will be due. They lie about parts being ordered. They lie left and right and can't even keep up with their own lies. I wish that's where it stopped. I was told many times that my car would be ready on a certain date, when that date arrived I received ZERO calls, ZERO notification that in fact the date needed to be moved. Who does that? A part delay does not = no communication to your client. EVER. I chronically had to call the shop to search for answers and when I wanted to visit the shop to check the car the so called estimator made it so difficult to do so. Excuses that the car wouldn't be there or that they would be closed and unable to assist. Just tell me the car isn't in the conditions you're mentioning to me and call it a day. That's what the problem was anyways. But their estimator and shop manager really have some sort of hate towards women or anyone who calls them out for their unprofessional and lies. They disrespected me and insulted me on multiple occasions. If you bring anything up as a concern they don't care and immediately dismiss it when they are in the wrong. I am pregnant and because of the distress they caused me on Tuesday, I ended up in the ER with high blood pressure. STAY AWAY! The repair is subpar. I wish they would've done an amazing job since they had us us wait over a month for a job quoted less than a month. I will be having it checked out by another shop to verify parts being replaced. read more

Came here just to get my car looked at. Spoke to Ricardo who was very professional. When I arrived he looked at my car worked with me to what was comfortable for me. They fixed the dent on my car and although it didn't look brand new it exceeded my expectations. I'm happy I chose them to help me out. Thanks Ricardo! read more

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I was rear ended and this repair company was the first one suggested by Geico, the insurance of the guy that rear ended me. Upfront, everything was fine. The customer service was decent enough, the estimate came quickly, and the repairs began. Cut to six weeks later. I have tried to retrieve my vehicle four times already and each time there were visible flaws in the workmanship. One time new scratches had appeared on a panel that had supposedly been completely replaced. I have lost faith in the ability of this company to repair my vehicle safely and restore it to what it once was, within reason. If you have a choice, do not bring your vehicle here. read more

Big thank you to the Nice & Easy Collision team for leaving my car perfect ! Armando Jr was very helpful and made the process very easy. I had checked around for shops to do the work and they seemed pretty shady. Walked into Nice & Easy and right off the back felt very comfortable. read more

Nice & Easy Collision Center - Body Shops Near Me - Chula Vista, California

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My car was hit and needed some repairs! Junior was great at getting the parts ordered for me and scheduling me two days after to get everything taken care of. Additionally, he did all the work in 45 minutes. They were also very compliant with the whole covid19 situation which I appreciated since I am pregnant. Price was fair and their customer service was amazing read more

Was hit leaving my house about a month ago, resulting in my car getting some nasty scratches and dents. I will admit this isn't the first time I've been here for cosmetic repair. Early last year, the same situation happened to me. Both times I was immediately greeted by very friendly staff. They gave me a pretty reasonable quote and took my car in to be fixed. They were super quick to do the job and amazingly they did. This is only repair shop I trust in town! read more

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This is my first review ever but I felt the need to since I feel this business has gone above and beyond not just one but twice servicing both of my vehicles. My insurance paid for the damages done to my vehicle due to a theft and I ended up choosing Nice & Easy due to the reviews as well. I was glad to find out that they were approved/certified by Geico so that eased my mind that I went with the right location. Both times they have always called me to let me know the status of my vehicle which I did appreciate. Even the turnover process back to me was smooth and they showed me all the repairs they made and made sure I was satisfied before I drove off. I hate to say this but I showed up late and I got the closing hours confused I work in customer service and I didn't want to be "that guy" that showed up late expecting to be helped. So I told them I'd return but Armando Jr was Insistent to help. He didn't rush the process and again made sure I was satisfied with the repairs. This feels like a family ran business that is running extremely well. Everyone has been courteous and helpful. I would recommend this place to anyone looking for a trustworthy place to take their vehicle to which I take seriously since i have children and I want to make sure my car is safe. I appreciate you guys and hope my review does you guys justice. read more

Great service and quick turn around, even during this pandemic. The repairs were stellar, and the customer service and attention to detail superb. I highly recommend these fine people to fix your vehicle. 15/10 would def use again!!!!! read more

My brand new Toyota truck was parked and someone racing lost control and smashed right into my truck. I had it repaired at Nice and Easy Collision Center in Chula Vista. From my first phone call into Nice and Easy the staff was nothing but professional and extremely helpful. They explained the entire repair insurance claim procedures and repair process. They keep me informed of each new damage repair area as they took my truck apart and discovered new damaged parts. They are honest and very prompt on the schedule repair time frame. When my truck was ready to be picked up, I was amazed how great of work they did. In fact they left my truck looking more new than when I actually bought it at Toyota dealer. Thank you nice and easy collision center. You are all very profesional and friendly. I will definitely come back to you if I ever need another auto body repair. You are the best and they pictures are my proof. read more

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