I was recommended this repair shop through my insurance company due to an accident I had at the beginning of this month. When I tell you that the customer service is superb, I am not lying. From the young lady at the front desk to my estimator Alex. They were very thorough with all the service being done on my vehicle. Alex was always in contact with me and updating me on my vehicle. I picked up my car yesterday, the process took less than 2 weeks. My car looks like it was never in an accident. I want to thank everyone at Gerber for taking care of my baby FEDERICO! read more

Gerber Collision & Glass - After repairs - Body Shops Near Me - San Diego, California

See all

Big kudos to Ruby for an amazing customer service. She made this experience a 5 star rating. My insurance told me to come to Gerber and I didn't know what to expect at first. After setting an appointment and coming in for the first inspection, Ruby was very helpful and answered all my questions. We waited for the insurance told approve the claim and I made another appointment for a drop off. Ruby was very meticulous about the job. She inspected everything and recommended what was needed to make sure the car was safe and drivable. When it was almost done, Ruby called me to come pick it up and we went another walk through. She took the time to also told me about the warranty about the body work they did on my car. I never had an outstanding experience at a shop before. Highly recommended. Thank you Ruby for the easy experience. read more

From the outset, my communication with Alexis and Estimator Albert was excellent. Scheduling with Alexis for the estimator was seamless, and I received the quote promptly. Throughout the repair process, the Estimator kept me informed with consistent messages. Initially, I thought I would use their services again in the future. However, my opinion changed when I noticed the quality of their work and how they treated my vehicle afterward. Good value, not great. I deducted one star due to the technician's oversight: they failed to inform my Estimator that the new bumper required a new bracket for proper attachment to the frame. As a result, the bumper was sticking out and loose after the repair. This issue was not present when I initially brought in my car. Albert discussed the matter with the mechanic, who acknowledged the need for the bracket. However, I was surprised that they didn't address this before I picked up my car or inform me of the additional time required for the fix. They wanted me to Come back and have it fix?? That could've been avoided. Another star deduction came from the interior condition. I found several dirty areas, particularly on my leather seat. It appeared as though someone had rubbed their dirty shoes against the headrest and wiped their hands between the leather part of the headrest and the back side of the rear seats. Additionally, I discovered an old light bulb from the damaged light and an unused clip in my trunk. I guess I'll take care of cleaning up the mess after the repair. No worries! read more

See all

Margarito was an excellent adjuster. He was able to fix my uneven front bumper for my car when he was just supposed to repair the rear bumper only according to insurance. Thank you Margarito for helping me out with my issue and get it fixed. read more

My car was hit by a driver that was pulling up to a spot next to me, which left a sizable dent. Fortunately, they took responsibility so their insurance was able to settle everything within a matter of days. I was recommended Gerber by the at-fault party's insurance. Ruby examined my car for a couple minutes and came up with a preliminary estimate within an hour after leaving. I was then able to drop off my car to begin the repair and after a full examination, they found more damage and adjusted the estimate accordingly. My car was originally estimated to be fully repaired in 14 days, which was lowered to 10 days, but they actually finished the repair within 7 days. They update you via phone call and through text, with a link to a tracking system which I found pretty neat. When I got my car back, you couldn't tell I was ever hit! No dent, no scratch, and they replaced the door edge film. There was also damage to the rim (paint from the other car), which they fixed and they also repaired a curb rash I had on that rim! I also had a prior scratch on the lower bumper on the opposite side of the car, which they had painted over which was unexpected but I do appreciate it. They do provide rides to/from Enterprise, which was great as I didn't need to uber or arrange a ride from a friend or family. Needless to say, I am amazed with Gerber's top quality work and I would be confident to bring my car back if I ever need to. read more

See all

I had an accident and needed repair on my 2025 Toyota Corolla. Not only did they deliver quality service, but updates along the way too. Throughout the process, my point of contact was Ruby. Ruby made everything so simple, happily answered all my questions, and took all the stress away from the experience. They checked me car for any potential issues that could pop up and were able to add some minor paint touch ups for low or no cost. If I have any other issues, you'll find me at this Gerber location. read more

I have gone to Gerber multiple times to help me fix my car! at first they were recco'd to me by my insurance and now they're the only place I'll go! Ruby is insanely great at her job- she's a great communicator, provides clarity on all work needing to be done, timeline and from day 1 made the process of getting my car fixed an easy one! I would highly recommend Gerber to anyone ! read more

Took my truck to get repaired. They stole my skull candy headphones. Ask to talk with manager. He got pissed off at me for mentioning it. Innocent people don't get offended when asking about theft of property. read more

I thought good customer service and courtesy is dead in todays business community. But in Gerber Collision and Glass, did i not only receive great customer service but a courtesy service as well. After receving a direct side impact in my real wheel from an accident, I brought my SUV to GC&G for inspection. No mechanical damage was found but the rear wheels are misaligned. They corrected the misalignment and to my surprize.. "free of charge" whattt.. I experienced trying to charged for job that are not done but job done for free!! Even my insurance adjustor was amazed... If you want great service, give them a try... Thanks GC&G... I wish you great success.... read more

Acabo de recoger mi 2022 Subaru Ascent y estoy muy emocionado porque el vehículo se ve como recién salido del dealer, hicieron un excelente trabajo, desde el momento que lo deje la semana pasada para que lo repararan de 2 accidentes hicimos un recorrido del carro y me explicaron a detalle lo que le iban a hacer (muy amable el señor por cierto), durante el proceso me tuvieron informado del proceso y hoy que fui por el me lleve una gran sorpresa del excelente trabajo que hicieron, quedo como nuevo. Algo que me animó a llevar mi carro a reparar mi carro a Gerber Collision es que usan piezas originales y el excelente servicio al cliente que tienen. Quiero agradecer muy en especial a Ludvin Vazquez por su excelente trato y profesionalismo, me mantuvo informado de todo, me dijeron desde que lo lleve que el carro estaría listo hoy Enero 3 y así fue, gracias a Margarito también por su trabajo y servicio. Si tuviera que llevar mi carro a arreglar alguna otra vez no lo llevaría a ninguna parte que no sea Gerber Collision. Gracias también a las mujeres que están en recepción, excelente trato y muy amables read more

Gerber Collision & Glass - Gerber Collision - Body Shops Near Me - San Diego, California

Long story short -- choose Gerber for their customer service, communication, and excellent body work!! I came to Gerber because someone backed into my 2016 Mazda Miata and their insurance through Liberty Mutal had Gerber on their approved shops. From the beginning, scheduling an initial review of the car was easy. Chris was great to work with from the start. He was clear on the process and ensured I knew how everything would happen and when. I also requested an estimate on a separate job that I needed done. I chose them to complete it as I could tell it would be done right! The Gerber team provided regular updates by text or call as needed, making me feel good to know they were making progress. Ruby at the front was great to work with! I just picked up my car today, and it was a delight to see look so good! Don't hesitate to reach out to Gerber! read more

Gerber Collision & Glass - Back left frame, bumper punched in, misalignment of trunk and all. - Body Shops Near Me - San Diego, California

See all

Originally, I came here to get my car estimated due to a fender bender &the other person's insurance had me go here. Everyone was nice& friendly. Straight to the point and answered all my questions. I made a follow-up appt to fix my car but decided to go somewhere else. I accidently forgot to notify them..my fault. They didn't give me a hard time or was pushy about rescheduling. I just gave it 1 less star because of how confusing it is to get there. The driveway in is hidden and goes down a steep driveway, which was kinda difficult for my lowered car to get on to. &There wasn't a directional sign to show where the driveway into the warehouse, which could be helpful. read more

Ruby is a customer service rockstar. She took care of me and my Lexus. Kept me informed and my car looks amazing! read more

Gerber Collision & Glass - Like new!!!! - Body Shops Near Me - San Diego, California

As anyone knows, being involved in a car accident and having to deal with insurance and repairs is a huge inconvenience. After taking my car in for an initial estimate, I saw how personable and easy they were to work with. Louie and Alexis were especially friendly and helpful with dealing with the insurance company and the adjusters. They were able to get my car fixed promptly and kept me looped in every step of the way! My car looks good as new and I couldn't be happier with the overall experience. read more

This place did great job fixing my car. Also Albert was really helpful and professional.

The staff is exceptional here at Gerber! From the moment I walked in the receptionist (Ruby) welcomed me and kept me in the loop with how it would go as I was dropping off my vehicle. Justin was very professional and straightforward with the work that needed to be done with my car. He also followed up with me a couple of times as my car was in the shop for a few weeks! Michael worked on my car and was also kind of enough to bring my car to me once it was completed as I was stuck home with a sick baby! The staff and the work they do is phenomenal! My car looks better than ever and I'm so grateful to Gerber! I will highly recommend you you guys to my family and friends! read more

Gerber Collision & Glass - Before - Body Shops Near Me - San Diego, California

See all

I went to Gerber Collision & Glass to get my 2010 Acura TSX repaired due to a hit-and-run accident. This place has excellent customer service and is very honest. They gave me an up-to-date repair estimate so I would know what stage of repair my car is in. They fix my car fast and it came out beautiful, the paint matches perfectly as if nothing happened. Louie the General Manager help me out a lot and made me feel relaxed throughout the process of the repair. I highly recommend this body shop to anyone that is in need of auto body repair. read more

My Cars front bumper and hood were damaged in a car crash and decided to take it to Gerber and knew it was the right choice. Thanks to ruby and Chris for always keeping me informed and updated when my car was ready and now the car looks great. read more

Gerber Collision & Glass - Before and after - Body Shops Near Me - San Diego, California

I took my car in for work and was incredibly satisfied with the job done and service that everyone at Gerber provided. Justin kept me updated on the progress of my vehicle and despite the delays that are being encountered everywhere because of supply and production deficiencies they were still able to get my vehicle out to me on a timely manner. I appreciated the calls from Justin keeping me updated and the text messaging system updating me on the process and progress of my vehicle. 10/10 I would recommend Justin and Gerber collision for any vehicle body work needs. read more

This place was recommended by our insurance company after someone hit my fiancé's car and didn't leave any information so we had to pay for our own repairs. They were very friendly when working with us. We couldn't turn the car in right away because of our work schedule and they were very flexible about that. We also had a deadline when we needed to receive the car back and they did a great job of trying to meet that deadline especially over the New Years holiday. The location is pretty off road. I wouldn't have known about them just from riding by. read more

Gerber Collision & Glass - Before the repairs - Body Shops Near Me - San Diego, California

If I could give 6 stars I would, super professional work. They made my car look better than it looked before I was hit. They send you messages and call you to update after every new thing or next step of the fixing process. I loved the way my car looks, 10/10. All the workers are also very friendly and informative. read more

Gerber Collision & Glass - Body Shops Near Me - San Diego, California

See all

Absolutely AMAZING service! Not only did they give me constant updates and walk me through the entire process but, had the BEST employee Angie! She's a wonderful representation of what great customer service is. I'm so so thankful she was there to help guide me. 10/10 recommend this collision center! They were friendly, helpful, & gave my baby a car wash before handing her back off to me. Hopefully I won't be back anytime soon but, if need be THIS is where I'll be coming back to! Thank you Qualtech auto collision center! You made a difficult moment for me as easy as it could've been! read more

Getting into a car accident is never a good experience, but Michael and Ruby at Gerber made this a quick and painless fix. Not only did Gerber get me in just days after my accident, but they also got me a whole new bumper in less than 2 weeks. Michael and Ruby were so amazing. They explained the entire process and answered all of my dumb questions. They also had a great relationship with Enterprise to coordinate my rental car. (Even Enterprise gave them high praise and told me my car was in good hands with them). Today was Michael's last day at Gerber so I wish him well! Thank you, Michael and Ruby for putting a smile on my face and getting me my car back. read more

I took my car to Gerber Collision & Glass for I damaged the doors on my passenger side for driving a little too close to the driveway wall .That incident causes dents in the middle of the two passenger doors , then l found out doors can't be open . The first time that happened to me and l called my car insurance this Gerber auto shop was recommended , The shop were full of nice and very friendly people and polite too , I spoke to Raul and ask him to if he can have fix it right away because I don't want to spend money on car rentals and he promised he will do his best and guess what he did , I'm so satisfied with how my car looked after being fixed . Thank You Raul and other office mates ,so folks if you will have incidents like I did don't hesitate to take your car Gerber Collision and Glass shop is the place! read more

Gerber collision was recommended to me by my insurance company. They did an efficient job with replacing my driver side mirror. Good value for the money read more

Justin has been super great at communicating to me about the status of my car

Trying to get body work during the Omicron outbreak was incredibly frustrating until I finally found Gerber. Paula was the first person I spoke with and I immediately felt like things were going to be okay. She worked so hard to help me with my insurance and kept in contact with me the whole time my car was being worked on. Paula was so kind and I really felt like she had my best interest at heart and fought for me When I had an issue with my insurance. In a time when customer service has gone out the window in many places Paula has been able to maintain an impeccable standard. Id like to add that Michael was also awesome throughout the process. Thanks so much for everything you guys did for me. read more

These people are the best of the best. My car is PERFECT. They did a great job, delivered on time and were so pleasant to work with. I loved that darling receptionist. What a sweetheart and SO responsive!!! Thank you all for your hard work. I am so happy to have my baby back in one piece!!! If I could give you more than 5 stars I would.!!! read more

After my wreck my car was a mess...picked up the other day and it is just like it was pretty-accident. Super happy with their work and the estimator did a great job updating me along the way and making sure the process was smooth. Definitely recommend working with him and this shop! read more

My car was hit while parked. Gerber was my first choice when I needed to get the fender fixed. Chris was very knowledgeable. Ruby kept me informed about my cars progress. And my car was completed and ready earlier than I expected. I highly recommend Gerber Collision and Glass. read more

Gerber Collision & Glass - Fender dented. - Body Shops Near Me - San Diego, California

See all

I initially left a very good review because as far as fixing the damage to my vehicle I think they did a great job. However after taking my car home and viewing it in sunlight, I noticed something about my paint. My car was dirty when I dropped it off because it had just rained so I know they washed it or wiped it down, but however they did it or whatever they used caused swirl marks throughout the entire car, including my lights as well as my brand new visors. I'm not even sure how much it's going to cost to repair the paint/clear coat. I honestly wished I never even got it repaired. The car looks awful. read more

Had someone hit my car & went for a few quotes around town. Qualtech had competitive bids & their shop looked professional. A few of the places I went to had single bay repair areas - maybe they were ok, maybe not - but I assumed Qualtech's space is only possible if they do quality work & a lot of it. Angie & Paul are great to work with. They had my car back to me in a matter of days, even with Christmas in between drop off & pickup. Work came out great. Can't tell anything had ever happened. They even washed the car and cleaned the interior. Highly recommend qualtech if you need body work. read more

I just wanted to give a quick shout out to Paula, Ruby, and Mike at the shop. I had an unfortunate accident with my Ford Explorer and after a month at the shop, it looks brand new again. The customer service is top notch and I was never left in the dark thanks to Paula's weekly status updates. read more

This place is horrible! Came here to get my car fixed last month and the front bummer is sliding up due to poor installation. They say it's because another car hit me just because they don't want to fix it. Definitely do not recommend this place unless you want to get cheated out of your lifetime warranty they "provide". read more

Had to bring in my car to get fixed and Michael was on top of everything! Gave me a call to go over everything and explained everything super thoroughly. Constant updates to let me know of the progress and even personally just wanted to say hi and bye when he didn't have to at the time of pick up! I can't forget about Ruby! She's awesome and super helpful! Don't let her smile fool you, she knows what she's doing and will always take care you you! For sure if anything ever does come up in the future... I know where I'll be taking my car! read more

Gerber is AMAZING! They were helpful and continued to reach out and check in with us even when our insurance was being a pain. Chris kept up excellent communication throughout the repair process and finished repairing our vehicle a full 15 days before the estimated completion date!!! Our car looks and runs perfect! They go above and beyond to take care of their customers and treat them like family. read more

Service was beyond reproach. Ryan the guy who dealt w me went above and beyond to get me going again. They have a great relationship w local rental companies. By the time I was done w paperwork my rental was there outside ready for me. I had a headlight bumper and some body damage repaired. Ryan said if the new headlight didn't match he would buff up the old one to make them look similar. Really! Little things man make the biggest impressions. For most people/business they may not do that but dang. Huge! It's not so much that it was done, it was offered without being asked. Attention to detail!These guys get it. They have a message/text system that takes the worry off of when your car will be complete. Constant updates , status changes, general information regarding my vehicle. When my vehicle was done, i parked my rental got my new the paperwork n keys to my car and i was out. Seamless. Thank yo Ryan and Gerber for a great experience. read more

We brought our car to Qualtech auto to get my rear bumper repaired and I have to say these guys did an amazing job fixing it they left my car looking brand new. The customer service is outstanding we worked with Angie and she is amazing very knowledgeable, professional and excellent customer service she made us feel at home and kept us updated on our vehicle repairs. I definitely recommend this shop to everyone In need of a good repair on their vehicle. Angie your awesome thank you for everything you do continue being the amazing person you are read more

My parked car was recently hit in my own parking structure not knowing who did it, so already a very frustrating situation and I chose Gerber Collision based off of positive things I've heard. From my initial estimate to completion of the work I was blown away about the level of transparency during the process and how efficient everything was handled. Ruby and Michael at the front all the way to the people who fixed my car were amazing! Thank you guys for making the process smooth and easy for me! read more

Recently was in an accident where my bumper was damaged. My insurance company floated these guys my way and I have to say, I am glad Qualtech was their choice and recommendation. Though it did take a bit longer than anticipated, I was updated every step of the way, which made me feel at peace with the time that passed. Angie was perfect. They also found a small issue with my back seats that was not caused by the accident and went ahead and repaired that at no cost to me. Totally blown away. TLDR; 10 out of 10, would go to again (hopefully it won't be accident related). read more