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    Motel 6 - Carson

    2.6 (180 reviews)
    InexpensiveHotels
    Open • Open 24 hours

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    The morning I was checking out, 500 Mbps wifi, less than 1Mbps.

    This is a run of the mill, low class Motel 6. Highly deceptive ratings on other websites give it 8 out of 10 stars when they only deserve 1. They advertise a "kitchenette", in the room. For them, that means a microwave/fridge. There is no safe in the room, no iron/board, no clock/alarm. Plus the main outlet by the table didn't work at all. They have an outrageously priced vending machine. I wanted a bottle of Coke, they wanted $4.50 for it! I went out in the morning, came back that afternoon and my key card had been turned off for no reason. Biggest disappointment of all...,they advertise 500 Mbps WiFi. In actuality, it is 4-5 Mbps. No, that is not a typo...they have single digit wifi, not even fast enough to open a webpage or check email. I had to use cellphones data from phone to accomplish anything. I reported it to the desk person and showed him speed test on my phone. He didn't seem surprised or alarmed. Said he would report it. I left hotel came back over 8 hrs later. Wifi was actually slower....not even 4Mbps! When checking out the next day, I mentioned the wifi issue to the morning desk person and ran a speed test with a result of less than 5 Mbps. He insisted it was weather related, even though I could show him screenshots of speed tests from nearby restaurants and other places that all had at least 500. The final insult was that I had to give $100 deposit for incidental room charges. I broke nothing in the room, there was nothing in the fridge for me to be charged for, I made no phone calls....nothing to be charged $100. I was assured I would get it back upon checkout. I checked out on Saturday. On Monday they put the $100 charge through instead of refunding it. I had to contact the credit card company and do a chargeback to get my money refunded. On the positive side, the room was very clean, bed comfortable. But I wouldn't stay there again under any circumstances. I posted several pictures of the slow WiFi via speed tests taken at different times of the day/different days.

    The food from the previous guest was not thrown out when cleaned.
    Tahuska B.

    First off its a Motel 6 so obviously one should not have too high expectations. The room was very nice for a Motel 6, also very spacious with a good working AC, comfortable bed, updated appliances, not to mention a quick and easy check in/out process, etc. The only knock on this review I had was that when we opened the small refrigerator there was still food from the previous guest in there so the previous clean up was not very thorough. Also the door in the side entrances to the motel states it locks all the time and appears to have to use the room key to access but it does not work. The door is swings open easily and anyone can walk in to the motel. But good location as well just off the freeway. I would not mind staying here again though.

    Adriana C.

    Overall positive experience staying here! Clean building and room with modern updates. Convenient location next to highway & shopping center with Ikea, Target, various restaurants. Simha at the front desk is very friendly and accommodating!

    Exterior
    Carolyn P.

    The staff here is friendly and helpful. My room was clean & spacious although it had a bit of a musty smell. The bed was comfortable, but the pillows weren't great. I was pleasantly surprised at how quiet my room was. This is a very decent budget motel. The hallway however needed a good vacuuming. They offer a large array of vending drinks & snacks. Free WiFi and a pool. It is a few blocks to the 405 Freeway. Very close to the 110 Freeway as well. The area offers many dining opportunities and the motel is right across the street from a large shopping mall. It is a very convenient location for many reasons.

    Soiled sheets on the room .
    Lydia C.

    Horrible service and they wouldn't accommodate me when I asked to change my room . Because of a stain on my blanket and was by the ice maker .

    Special check in time requested

    This was one of the most humiliating and frustrating experiences I've ever had. The way I was treated was completely unacceptable. The staff member laughed in my face, belittled me, and denied my confirmed reservation from Booking.com for no valid reason. I had gone out of my way to make sure my special request and late check-in were approved before booking, yet I was still turned away as if my situation didn't matter. On top of that, he lost my credit card and repeatedly insisted he had returned it, making me feel like I was the one in the wrong. After arguing back and forth, he finally found it buried under paperwork, then shoved it back at me with an attitude--as if he was angry at me for his own mistake. I was already dealing with an emergency, needing a place to stay for the night after my home flooded. Instead of receiving help, I was treated with disrespect and left stranded, exhausted, and completely devastated. No one should ever have to experience this kind of treatment. His behavior was unprofessional, rude, and absolutely unacceptable. People in customer service should not be allowed to treat guests this way, especially in moments of crisis.

    Gone for almost 40 minutes when they only said 15-20

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    8 years ago

    Clean hotel rooms newly remodel the price is right not to expensive cant complain lots of local stores malls and restaurants

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    Page 3 of 5

    Ask the Community - Motel 6 - Carson

    Review Highlights - Motel 6 - Carson

    “Location: located right off the freeway across the street from a huge shopping center and an IKEA.”

    Mentioned in 8 reviews

    Read more highlights

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    $$

    I'm giving a 5 Star review not necessarily because of the hotel. But because of the GM, Rachael…read moreHernandez and somebody at the front desk named Christine. (Kristine?). My wife, my daughter and I have stayed at this hotel over 100 times in the last 30 years. We're loyal to it, because it feels like home, the way we have always been treated. The location is perfect when we are visiting our many relatives in town. My wife actually had a difficult time checking in the last time we were there. Due to my own mistake, I did not put her down as an "additional guest". When she tried to check in after a 9 hour, 400 mile drive at 11 PM at night on her own. A new front desk person, wouldn't let her check in, unless I was present. We have never had that happen before in all the years we've stayed there. Normally when we check in, there's always somebody at the front desk who knows us. But this was a new person, and that's not her fault for being new. I will confess that the discussion became heated between this person, my wife and me. My wife felt intimidated and afraid she would have a place to stay for the night. Ultimately, she was allowed to check in and I got there several hours later. The reason I'm writing the review, however, is because when I called to explain/complain, Christine (Kristine?) and Rachael, we're extremely responsive and polite. They didn't immediately go into: "We believe only a coworker's story and not yours." mode. They didn't take sides. They listened and made this loyal customer feel heard. The de-escalated the situation like professionals. This is rare these days. My wife had felt so intimidated by her interaction with the front desk clerk, we actually ended up canceling our next three stays at the hotel. BUT talking to Christine and later Rachael changed everything. I'm impressed. We will be back.

    This place is home of the best cookie on earth. Everything is straight forward. Walk to the check…read morein area and buy the cookies. Simple. Friendly staff. I want more. Going back soon. Thank you.

    Motel 6 - Carson - hotels - Updated September 2026

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