From the moment I walked in, i felt welcomed on this property. Terri at the front desk was so warm…read moreand kind. It was great to see her both on check in and check out. The renovations are beautiful, the rooms are amazing! The design is stunning. Love the mini fridge. Always nice when traveling. Would definitely stay here again!

I requested a quiet room, high floor and was given a room 2nd from the elevator on the 3rd floor…read more The 1st is the lobby, 2nd is mostly event space, and 6th is the highest. The hall is like 14 rooms down on each side. They are basically saying, you don't tell us, we tell you. I could hear beeps of the elevator and groups chattering continuously. If that's not enough, at 12:30 AM someone banged on my door furiously and woke me. I didn't know what was going on and was scared. I called the front desk who said the World Cup people were upset the floor wasn't designated solely for them. They finally went away probably because they heard me on the phone. Front desk sent security. I was wide awake, finally feel asleep but woke up again just stunned over the incident. I told the manager Javier who didn't care much. He said they don't guarantee requests and the World Cup didn't have the entire floor. That's the manager? I actually called to confirm my room a few days before check in and they said it was preassigned which was unusual. It's as if they went out of their way not to accommodate me and I was the only one assigned in advance. They could have put me anywhere at that time. Maybe it's my fault for not realizing how privileged I was to be allowed on their property. Update: I am calling Jeff Johnson General Manager this week and I'll update here if he handles more professionally than other manager. This story is just one thing after another and I'm not letting it go just yet.

My stay was awesome!! Bathroom/shower was very very nice and clean. The area such as the little…read morekitchen, the beds, the couch as well! The breakfast is very good! And the lobby is very nice! I recommend this hotel because it's very nice, clean, and very nice staff! Thanks for the very nice stay at this hotel!!

Good rooms and breakfast but TERRIBLE WiFi. If you don't care much for WiFi then this hotel is a…read moregreat option otherwise steer clear

So, it's ok. The weirdest and worst part - old hall carpets created static electricity and I got a…read moreshock every time I touched my door handle from the hallway, no matter the shoe. If no one else was around I would take my shoes off in the elevator from the lobby to avoid the shock. rooms are clean and beds are fine but don't let the pretty lobby fool you - it's not that upscale. Pool and spa are never open. Walls are thin - I could hear the lady in the next room coughing. Some broken elements in my room - tub faucet coming off, drain broken, hold/cold rubbed off, etc.

I stayed at the The Heldrich Hotel for a conference last weekend, which is the sort of place that…read moreseems to remember a better version of itself. Two stars. It did not collapse, which felt like an appropriate baseline. The lobby tries very hard. High ceilings, a sense of occasion, the faint suggestion that important people once gathered here to discuss important things. Then you reach the room and the illusion loosens its tie. I had a corner king. It was enormous. Vast, even. You could host a small philosophy class in there, Socratic circle and all. Unfortunately, the room looked like it had already hosted several and lost all of the debates that happened there. The furniture was worn, the decor dated, and everything felt just a little too tired to argue back. In the elevator, an older gentleman joined me. He looked around, nodded once, and said, "this place sure isn't what it used to be." Then he got off. I believed him immediately. The hotel exists in a very convenient location, which is clearly its greatest strength. You can walk to restaurants, to the university, to the train station, to wherever it is you need to be. But convenience is not the same as comfort. Service feels inconsistent. Sometimes friendly, sometimes distracted, as if everyone is working from slightly different instructions. The amenities are a gamble. Some are limited, some unavailable, some simply not what you expected when you booked. There are also fees that appear with a quiet confidence, including valet parking that loudly reminds you your car now belongs to a system larger than yourself. Nothing here is terrible in isolation. That is the trick. It is all just a bit off. Slightly worn. Slightly overpriced for what you get. And so you leave with the feeling that you visited a memory rather than a hotel. A place that still stands, still functions, but no longer quite believes in itself.

Stayed here while in town for a concert festival. Hotel was nice and clean and easy to access…read more Staff was friendly and helpful. Rooms had a different but nice layout. Really enjoyed it. Not a big fan of the rolling barn door style bathroom door.... but got used to it. Would stay again

This hotel has begun to look seedy, and is in desperate need of a refresh. Curtains were ripped at…read morethe top preventing full closure. A/C unit was loud and rattling, bed was the worst I've experienced at a Hilton. So springy you could feel every movement of your partner.

Checked into this Holiday Inn Express for one night on my way from New England to Delaware. Good…read moreplace to stay (with a couple opportunities) but a decent place to rest your head. Spent the evening in a 2 Queen-bed room. Looked modern and up-to-date; complete with flat screen television, microwave, spacious mini fridge, Keurig coffee maker, hair dryer, alarm clock, etc. The bedroom area was very clean and comfortable. Sheets were crisp, air conditioning blasting. Bed was comfortable - perhaps a bit springy but the variety in pillows made for a restful sleep. The bathroom could use a once over - mold on the ceiling above the shower and a very slow-draining sink (basin was full after just one handwashing). Otherwise, had all the amenities I could ask for. The Dove products in the bathroom were a nice surprise. A good amount of ambient noise (such as when a neighboring room turns their shower on and the herd of elephants apparently staying in the room above us) but nothing that kept me up at night over the white noise of the AC. The breakfast included in the stay was serviceable. Dry cereal, oatmeal, fruit, eggs, sausages, a variety of bread products like croissants, toasts, and biscuits, an automatic pancake maker, yogurt, milk (cow and soy), juice, coffee and more! It was incredibly busy and it was clear the employees were rushing around trying to keep up (and primarily succeeding given the chaos). I'd stay here again if the need arose.

The best part about this place is the breakfast. Their pancake machine is really interesting, and…read morejust the spread itself was good. They have assorted cereals, hot foods, and refreshments. Now unto the room. Asked for a king bed and got a queen bed instead. The room really needs to be updated. There are stains in places where there shouldn't be. The pipes make noises when you use the sink. I guess they use dove as the main brand for the shampoo, body wash, conditioner, lotion, and bar soap. Nothing came out of the lotion even though it felt like something was inside. Very strange and deceiving. At least the parking is free for the guests. I don't see myself staying here again.

The hotel is nicely appointed and clean, and the staff is very pleasant. It is, however, more…read moreexpensive (possibly fifty dollars a night) than the Holiday Inn Express which is next door, and I opted for the Residence Inn because of its better rating. BUT it is very difficult to find and approach, even with Google Maps, and that added time and frustration to our stay. Most annoying was that this hotel now charges five dollars a night for guests to park in their lot. I thought Marriott was doing well enough without tacking on superfluous charges. When I spoke to the young man at the front desk at checkout, he said that the charge was because guests from the nearby Hilton (whose parking charge is twenty dollars a night) came and parked in the Residence Inn parking lot. It was a lengthy explanation, and when it was through I said I would have rather have my five dollars back than hear it. Perhaps this seems irritable to some readers, but no one likes to pay for someone else's greedy behavior. If we are considering staying at a Marriott in future, we will read the very tiny print to see if we are getting charged for parking, and we will change our plans accordingly.

The hotel was clean and staffed by helpful folks. We stayed for two nights in a suite room. Good…read moresized room smartly arranged with bedroom set off from the main room with kitchen. Bathroom was big and clean. We'd stay again if in New Brunswick.

By far the worst Hilton and frankly the worst hotel I've stayed in. Once you walk past the entrance…read moreit is extremely outdated. The first room I was in had a broken AC stuck at 71 and they wouldn't answer the phone when I called, so I had to walk down to the front desk where we had to argue with the front desk employee to be moved into a room with working AC because he wanted us to wait for someone to come check on it instead of moving us to we could sleep at 11pm. That same night they were hosting a prom which made it impossible to leave and very hard to even enter due to the cars parking in the circle outside of it. The parking garage attached, which we paid to park in, was filled with highschoolers throwing trash and driving recklessly through it. We had asked for housekeeping 3 times and no one ever came, to which the front desk told us, they won't do it unless we are in the room. I had to ask for towels 4 times over 12 hours for anyone to bring them to the room. Our last night, the AC in the room we were moved to began to stop working as well and it became extremely hot. The elevators are also extremely slow.

As far as Hilton's go, this one could use some help. Getting to it is smidge confusing if you're…read morenot very familiar with the area. It's right off of Rte 18 in East Brunswick. No street parking, garage parking only. I'm not a fan of parking garages and this one did nothing to ease that creepy uneasy feeling I always get when I have to park in one alone. Thankfully it wasn't very full so I was able to park relatively close to the exit. Once inside the immediate interior is open with good lighting and a waterfall. Some might find it a bit dated but I thought it was fairly nice. Front desk personnel was friendly and check-in was done pretty quickly. What I didn't like was finding out about the $17 charge for parking. I guess that's basically the going rate for parking in the area but I still find parking deck charges ridiculous. For my budget minded peeps, there's also a $50 hold on your card for incidentals. The elevators weren't the best looking things but they worked and got me to the 8th floor. The room was mediocre at best. I expected more from a Hilton. I guess Paris is the only one who gets those gorgeous rooms they always show on their commercials. I was VERY happy that I had booked on a discount site and wasn't charged full price. Now for the room details. The covering on the side wall light fixture was falling off. I tried to straighten it back up but it was too loose. I didn't want to cause any further damage so I left it. The furniture was older with obvious wear in some places. The paintings on the wall had a slight creepy look to them. The bathroom had rust along the doors, the tub had obvious wear spots, weird 'substance' on the wall and the light switch fell off when I went to turn the light off. I was able to place it back on the wall but I couldn't turn the light off at all. I slept with it on all night. It didn't bother me but I hate the thought of wasting electricity for no reason. The AC was slightly loud and would make a sound that reminded me of a small dog bark. Not terribly loud but definitely a sound. It did startle me awake at one point but all in all I was able to sleep. Bed was comfortable enough, though on the soft side...kind of pillow top-ish. I prefer a more firm bed but those who like soft ones, should like the beds. The room didn't have a microwave but did have a fridge. I definitely wished I had my Lysol spray that I usually carry to spray down hotel surfaces. Unfortunately this was a last minute booking due to exhaustion after a very frustrating day so I didn't have any of my hotel clean up items. I stopped by their restaurant (Blossom) but there really wasn't anything on the limited menu that I wanted to try. Having read some of the other reviews, I didn't want to pay $24 for a Poke bowl that sucked. Thankfully I had some chicken chow mein left over from lunch. Unfortunately since there are no microwaves in the rooms (or at least my 8th fl room), I had to go down to the lobby to use the apparently single microwave in the hotel. It's right there in the lobby. Why not at least have a microwave near the elevators on each floor? All in all, in a pinch and with another booking deal, I'd stay here again. Given a choice of another comparable hotel at the same price, I'd try the other hotel. It wasn't terrible, but when you expect more from a place the disappointment can be all you need to look elsewhere.

My son and daughter went to this motel 6,paid for a room,went to it and it was under…read moreconstruction.Then the lady at the desk says all the rest of the rooms are full.So instead of giving my kids their money back so they can get a room somewhere else, she tells them they have to wait 4 to 5 days for it to return to their bank account.; because they paid with the debit card. Even though they were the ones that rented out a room that was under construction.!!!!! yeah never again

I checked in on Tues. 5/26/20 and checked out on Thurs. 5/28/20. I'll say that the staff is very…read morecourteous however I do think that at times they misinterpret what it is you are asking about and in turn answer the same question in a roundabout way rather than being direct which is slightly irritating, I think that they are just severely understaffed and overworked to be honest and that starts leaving turning their brains into putty, I don't mean it in a cruel way, I totally get it, I am a essential worker myself during this time, things are hectic. Nevertheless my questions were answered and I felt comfortable being able to ask them anything. I would also say that although you have to pay for simple items like toothbrush and tooth paste not to mention even shampoo, I'd say that since they are near a dollar tree and Walmart that you can easily avoid using the vending machine unless absolutely necessary. Overall I wish that there was less third party business transactions but for what it's worth, if you need somewhere to crash and are considering a long term stay at studio 6, this is the place to check out first so you can get a idea of how things will go or if you are like me and driving over 40 minutes for work with car trouble and staying there is cheaper than the alternative than this is a good pick too. I have to touch base on what someone else mentioned the floors they have here are a shining example of how floors should be in every motel, my hallway section didn't smell either but I can't say the same for the other side ha ha, in that regard it can be hit or miss. The shower was small so small that I bumped my head getting in one day but that shower is bigger and cleaner than certain places and the place wasn't crawling with bugs and even has a laundry room that you pay for, it has it's trade offs but out of all the motels I have been to thus far it is definitely a go to so far!

A big, clean room with a very comfortable bed. Updated rooms except for the 1970's bathtub and…read moretoilet. Sure it could be updated but it was clean and working just fine. All in all, I would stay here again. I've stayed in far worse but I was not expecting a resort either. Even the hallways and lobby had newer carpet and were clean. Breakfast was the usual hotel breakfast.

Better than a Motel 6. But only by a little. Old, dirty…read morecarpet. Stains on the walls and peeling wallpaper. Caulking around the tub is gross and falling off. Staff is nice and price is reasonable..