I want to give THUMBS UP to this business. After over charging the services rendered, they were…read moregracious enough to make things right by refunding money to me that was above the quoted price for this service!! Very well done! Thank You for being a stand up kind of business!! Alan Towle

Their first windshield replacement attempt was done while my car was parked at work - new…read morewindshield had a 8 inch scratch in the drivers view, so they sent another tech out the next week, after that my rearview mirror trim fell off and i have a loud whistle, so they tried again, and now rearview is fine but whistle is getting louder every day and the metal trim on drivers side is popped up and i can push it down but it pops up again - they ruined my car and wasted a lot of time - would NEVER JN Philips Auto Glass in Raynham or anywhere else again.

Something has to have changed over the past year. I went with Safelite, because my insurance…read morerecommended them. I have used them before in a different state and was pleased with them before. I read the reviews before going in and I was prepared to be disappointed. To my surprise, the waiting area was clean, spacious, and they offered water & coffee. They told me 3-4 hours, but it was only 1.5 hours. I am sure it can be different with everyone, but my experience with them was great!

the office employees were very helpful my ins wanted a repair but needed a replacement. they took…read morecare of all the paperwork and made an appointment for replacement technician did a great job too

Attn: Store Manager - Norton, MA Location (92 E Main St)…read more I wanted to take a moment to let you know how wonderful Paul was when he replaced my windshield today. Paul went above and beyond with his service. I have an autistic child who was very interested in watching the windshield replacement and wanted to understand exactly how everything was done. Paul was incredibly patient and kind. He took the time to explain what he was doing and showed him how the process worked, rather than making him feel like he was in the way or asking too many questions. That meant so much to us. What may have seemed like a small gesture to Paul was actually a very meaningful experience for my son. He was excited, engaged, and genuinely happy to be included. Paul did an excellent job with my windshield, but what stood out even more was his patience, kindness, and willingness to go the extra mile. Employees like him deserve to be recognized, and I wanted to make sure you knew what a great representative he was of your company. Please let Paul know how much we appreciated him today. He truly made what could have been an ordinary appointment into a really positive experience for my son and I. Thank you, Christine Gaffney

They came to my home address to replace a windshield on a Toyota Highlander. Technician was…read morecourteous and quick getting the work done. He left without replacing the inspection sticker He took the sticker with the old glass never to be seen again. Called the office and was told that replacing the sticker was not required it is only a courtesy sometimes provided.

Fast service. Quality work and customer service you won't find at any giant corporate glass…read morecompany. It's nice to keep business local.

Broke my windshield and needed a new one immediately. I called around for quotes and skeptically…read morewent with the cheapest place. Spoke with Jimmy and he explained everything I had questions about. Very professional and knowledgeable. He came right out to where I was and I had a brand new windshield installed in a half hour. Zero issues 10/10 recommend. Thanks again.

In response to Fallan's saving face reply, Yes, we were told AFTER I called and called that they…read morewere not going to do the work! A company should be responsible enough to let people know that they're not interested, instead of just forgetting about them and hoping that they figure it out. Yes, we'll have to get a handyman, but it would have been nice to let us know that. Not me having to call and call and get the runaround. DO you understand now? No stars

They sent a man to our house to do measurements in the middle of July and Central Glass was to send…read moreus the estimate. I called 2 weeks later to find out the status They said they would make sure the estimates got to us. I called two weeks after that making it an entire month and they said they "are not interested in this scope of work." So they just let us hang by our thumbs for a whole month and were not even going to let us know that while we are here waiting to hear from them! They apologized, of course, but they're not interested in $10,000 worth of work. Hopefully someone reading this is.

The worst service I have ever experienced. My insurance…read morecompany recommended them. I scheduled an appointment through the app, and about 15 minutes later, they charged the deductible. Then, on the final summary page, they said, "Sorry, the system is not working. Call us at ..8xxx.". I called them and scheduled an appointment for them to come to my home on Saturday at noon. I waited, but no one came. I called them, they said we found the appointment on the system, but it is cancelled!! By whom? she said. It is not written, but we can schedule another appointment in 3 days. It was a very unprofessional, rude, and disappointing experience.

Brought my brand new highlander to have the windshield replaced due to damage from hitting a bird…read moreon the highway. Everyone was nice but I was annoyed that there was glass all over the seats and dash when I got in it. I drove 5 minutes home and vacuumed the car only to have my wife point out there was a flat tire. Big screw in the tire from their parking lot. I noticed the receipt envelope said they vacuumed which they clearly didn't. It said they washed the windows so I looked... not only was it filthy with hand prints everywhere, but there was black tar looking drops all over my paint and windshield. Then I noticed the molding was all popped out on one side and you could almost see into the car due to a large gap (small but large enough for water to easily get in). So glass everywhere, punctured tire, tar everywhere outside of vehicle, molding broken, window has gap big enough to see light through it.