They are awesome. They totally diagnosed the issue with my quad and fixed it. Will totally take…read morefuture vehicles to them.

Excellent shop with excellent highly knowledgeable workers. 10/10 would definitely recommend!read more

Purchased a new 2025 Transalp recently from Roseville Honda Motorsports. Excellent sales support…read morefrom Sara. She rides and knows motorcycles. She kept her eye out for a Gray Transalp and saved it for me. Thank you Sara! Parts support is fantastic also. Mark and Steve are experts. I bought some OEM accessories. They made sure I had all the right mounting hardware and even printed installation instructions. Everyone that I dealt with was genuinely helpful and kind. Love this shop! Mark

Extremely Poor Customer Service - Honda Service Department I…read morepurchased a brand-new Honda CRF250F and after only one month of ownership, the battery was already bad. When I brought it to the service department, I was told that Honda does not warranty their batteries and that replacing it would cost $170. The service representative then accused me of leaving the ignition on, claiming that is why they don't warranty batteries. That was absolutely not the case. I found it very unprofessional and insulting to be accused of negligence after spending nearly $6,000 on a brand-new motorcycle. Refusing to stand behind a defective battery and blaming the customer instead is unacceptable. This was extremely poor customer service, and I will not be returning. I do not recommend this service department.

I Was on a riding trip near Auburn and started having charging problems with my Rzr so I called…read moreAuburn Extreme Powersports to see if they could check it to find the problem . I spoke with Jeff the owner and he said that they were booked out for about a week but took the time to explain some tests and connectors to check , he even checked with his lead mechanic for more information . I really appreciated his time and willingness to help . I would definitely recommend them based on my phone experience .

I was waiting for my El Jeffe from Speed UTV never recieved.Jeff let me demo a Polaris RZR took me…read morein the woods and chased him and Lisa around for half a day. That was it SOLD . Bought a Polaris and never looked back. Never looked back my wife and I love it!!!! Maybe he will let me demo a sled next!!!!!! Thank you Jeff!!!!

If you're looking for someone who genuinely cares about motorcycles and the people who ride them,…read morelook no further than Shepley's V-Twin in Rocklin. Brian Shepley is one of those rare business owners who truly loves what he does, and it shows in every aspect of his work. Over the years, Brian has consistently taken exceptional care of my motorcycles. Whether it's routine maintenance, repairs, or diagnosing an issue, I know my bike is in the hands of someone who treats it like his own. The quality of his workmanship is second to none, his attention to detail is outstanding, and he always takes the time to make sure everything is done right. What really sets Brian apart is his honesty, integrity, and fair pricing. In a world where it's hard to find people you can trust, Brian has earned my complete confidence. He delivers top-notch work at prices that are more than reasonable, and he always goes above and beyond for his customers. It's clear that this isn't just a job for Brian--it's a passion. If you're local and need work done on your bike, I cannot recommend Shepley's V-Twin highly enough. Outstanding service, exceptional craftsmanship, fair prices, and a genuine commitment to his customers. That's a combination that's hard to find these days. Thank you, Brian, for always taking such great care of my bikes. You've earned a customer for life.

Great mechanical work, but ask for explicit quotes on any custom installs…read more I've brought my Sportster to Shepleys in the past and they've always done good work--and to be fair, the tire install on this visit was done right and without any issues. ​However, I'm writing this review to advise other riders to be extremely clear about communication before leaving your bike for extra work. ​I brought in a set of Motohorn Dual Track horns for them to mount while it was in the shop. Instead of calling to give me an update or confirm pricing, they proceeded with a "custom modification" that added over $300 in labor to the final bill. The modification turned out to be a simple 12-inch metal bar with three holes drilled into it to create a bracket. ​As someone who works around metal fabrication daily, paying 3+ hours of shop labor for a basic piece of drilled scrap flat stock--without receiving a single phone call or heads-up first--was a huge disappointment. Had they called, I could have easily had a bracket made at work for free or figured out an alternative solution. ​Shepleys is a solid V-twin shop, but the lack of communication on unexpected custom labor cost me hundreds of dollars. If you're bringing in aftermarket parts or non-standard jobs, make sure to explicitly demand a call for approval before they perform any custom work.

These guys were very friendly and extremely knowledgeable. Helped me price out a larger windshield…read more Took the time to learn about the bike I owned and they type of riding I did.

I rarely leave negative reviews, but after spending weeks working with Elk Grove Powersports on a…read moremotorcycle purchase, I feel obligated to share my experience. First, credit to Cody. He spent a tremendous amount of time answering my questions, helping me understand the process, and putting a deal together. As a new rider, I appreciated the effort he put in. The problem wasn't the salesperson. The problem was management. I was purchasing a motorcycle along with roughly $2,000 in riding gear. At some point during the process, there was a misunderstanding regarding a pair of boots that I believed were included in the deal. When I discovered they were not, I wasn't asking for the motorcycle price to be lowered. I wasn't negotiating freight, setup fees, or other dealer charges. In fact, I agreed to buy the motorcycle at the advertised price. I simply tried to find a reasonable solution to a misunderstanding that occurred during the sales process. When I spoke with GSM Joe O, I suggested multiple compromises, including splitting the difference. Instead of working toward a solution, Joe interrupted me saying I was "talking in circles" and made it clear he wasn't willing to do anything further. He was not willing to do anything to try and make the deal right. I'll own my part. After that conversation, I told Cody via the messaging system that I thought Joe had been rude and was acting like D. Was that the most professional wording? No. But it was an honest reaction to how I felt I had been treated. What happened next is what shocked me. After weeks of communication, countless conversations, and a customer who was ready to buy, I was informed by Joe that he no longer wanted my business. Despite his salesperson reaching out that day to button up the deal.... My wife had approved the purchase, the down payment was ready, and the only remaining question I had was regarding delivery. The deal was done. See text attached. I never shopped this deal around. I trusted the dealership, worked exclusively with them for weeks, and was prepared to move forward. What makes this so disappointing is that it appears the transaction wasn't canceled because of price, financing, or an unreasonable request. It appears it was canceled because I expressed an unfavorable opinion about the GSM Joe. If that's the case, then management allowed personal feelings to override common sense. A sale was lost. A salesperson lost a commission after investing weeks of effort. The dealership lost revenue. And a customer who was ready to buy walked away. Strong leaders can handle criticism. Strong leaders separate their feelings from business decisions. Unfortunately, that didn't happen here. Today I'll be driving to the Bay Area to purchase a motorcycle that Elk Grove Powersports could have sold. That fact alone tells the story better than I ever could.

I brought my Can am Spyder 2023 Sea to Sky to Roseville Power Sports to have my Audio system…read moreupgraded. I talked to the Service Manager Aaron who was very nice and he said that they could help me out and install the SSV Works that I had purchased from Slingmods . It was an involve install and they had to take apart the hole bike. It was all new speakers 800 watt amp and new twitters and it works with your controls for the system. Aaron and his crew did a great job 5 star rating. I live 3 plus hours away. it was a very clean install they installed the amp under the carpet in front trunk. I will drive 3 plus hours for service. Great Job Thank You Very Much. All Staff very nice. I will return. 10 STAR DEALERSHIP !!!! Aaron was great and give me updates. Which I appreciated. Thanks John L.

Super terrible experience with these people, dropped my jet ski off Friday 7-4-26. Haven't heard…read moreanything from these people for 5-6 days I call and ask for an update and the service manager gets attitude with me saying he needs authorization from another involved party. (Could have said that from the beginning). Jet ski been sitting there almost a week and not been touched and me not the other involved party were informed of anything this whole time. Will never bring my money/business to this place again. Do yourself a favor and look at how many 1 star reviews, read some of them and take your money somewhere else! The service manager here comes of as a cool guy in the beginning but he is shady af!

Warning! Marcus is a fraud. Always asking for more money, but not completing any real work Shoddy,…read moreincomplete, and non existent work.

Phenomenal service! Joe is an amazing mechanic. He truly cares about the work he does and the…read moreresults show it. He has earned a long term customer. He took the time to help me figure out exactly what I needed. We did quite a lot to the bike and he helped me pick out the parts.

J.J. and Dennise are amazing. Professional and willing to articulate problems and solutions. They…read moresaves me a ton of money with their expertise. Check engine light that others were saying 4grand to fix. They narrow down the reason to a tenth of that. Check engine light gone. Thanks guys!

Dennis is the man! Got a quote over the phone but when the job was done, it was cheaper than…read morequoted! The car runs great with no more wheel bearing sounds. Thanks Dennis! Also, he noted an oil leak which I already knew about. He did not pitch like a sales person or service advisor to repair it. I will definitely bring my other cars here when I don't have a specific tool or time to do it on my own!