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    Rad Performance Motorsports

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Rad Performance Motorsports

    Motorcycle repair

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    21 days ago

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    3 months ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.4
    (42 reviews)

    I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

    Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

    Auburn Toyota - Service

    Auburn Toyota - Service

    3.2
    (95 reviews)

    Took my vehicle in for a few recall updates and service, and was taken care of so well by Jake and…read morethe sweet rental car girl (blanking on her name, she's brand new and killing it!) They ended up needing to keep my car overnight and provided me a wonderful comparable vehicle. They had my services and installs complete by 9:30 the next morning, and I'll tell ya I've never been in and out of an office so fast. Thank you Auburn Toyota!

    We have taken our RAV4 in for service twice in the past year. The first time we waited until late…read moreafternoon to receive an update on the service status. We finally had to call only to discover that nothing had been done to the vehicle. The paper work had gotten lost and that work could not begin until the following day. We had to go retrieve the vehicle after hours and scheduled the service with a different vendor on a later date. A complete fumble by Auburn Toyota and waste of time for us. That was the better outcome compared to the second service experience. The RAV4 has a design flaw that causes the rear lift gate to stick and not open. This is well documented and there are active class action lawsuits in process. We asked the general manager of the service department to fix this and he offered to split the cost. My wife agreed to this. We took it in for the service and the issue was fixed, but the windshield had a large crack that was not there when we brought the vehicle in for service. We showed the service rep the crack immediately. The gm was gone for the day and then was unresponsive so we went in to find out how they were going to handle this damage and they claimed that it was not their fault. Never ever trust the Auburn Toyota service department respect your time or to behave honorably.

    Rad Performance Motorsports - motorepairs - Updated June 2026

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