Took my 2016 Lincoln MKX in for continus low transmission fluid. Diagnosis, it was leaking into the…read moreengine!!. Required pulling the engine to do the repair. Almost $7K to fix. Car is now fine but if you have Lincoln as this, you might have this problem also...the water pump is in the engine, not on the outside. My car only has 60,000 miles on it. The tech explained everything so clearly so I could understand the prob & the repair. He was great. Even had me come in to recheck if it was still OK & pressure checked the engine...

My Mercedes had an ongoing problem of eating Drive Belts. I spent a lot of money replacing it twice…read moreby two different repair shops, along with idler pulleys and a power steering pump. When the belt started squeaking again, I was told I needed to replace the alternator. I was lucky enough walk into South Street Auto Repair. They diagnosed an oil leak was causing the squeak (not the alternator LOL). Drake stayed in touch with me daily, as they walked me through different diagnostics, repairs and costs. They fixed my squeaky belt, oil leaks, manifold leak and failed ignition coil. Brian my mechanic was very cleanly working on my car and paid attention to every detail. Finally, my exhaust is quiet, my belt is not squeaking and a slight engine hesitation that has been on going is resolved. I can't say enough good about this repair facility. I would have saved a lot of time and money if they were the first shop I would have been my first repair shop!!!

Great service and amazing people who work with you…read more Reliable, friendly, trustworthy Above all Honesty Highly recommended

I should preface this review with the fact that I am a college Student with an incredibly crunched…read moreschedule and an old car with millions of problems. Master Radiator has been servicing my vehicles for the last 8+ years at least with excellent service. Most Recently, my power steering went out after my hoses for the unit ruptured. Of course, they took photos to show the damage, not just say that something's broken. They serviced it in a timely manner, but unfortunately there were some bumps in the road. They hired a NEW Technician who worked on the vehicle... who basically destroyed my rack & pinion, requiring a replacement, but *he didn't tell anybody.* After the desk called me to confirm they can fix the part (believing that it was broken before they had someone work on the car), they had him install a NEW one, and he destroyed that one too. At this point, they discovered that he was responsible for my original part being destroyed as well as the new one they were supposed to install. That technician suggested they just charge me for a new part & labor, and not disclose it to me. At this point in time, they fired said technician IMMEDIATELY. They called me, informed me of the situation, and then didn't charge me for either of the parts, or any of the labor. UPON RECIEVING THE CAR: I guess they could only find a Remanufactured part for my Rack & pinion. Remanufactured parts typically have light defects, and the new Rack & Pinion's defect was a little bit of play in my steering wheel. After reporting this concern to them, two of the mechanics came out to my car with me, did an inspection right in front of me, and explained that the part was Remanufactured, and there's a chance that if we replaced it again, there would be another defect... But we could still warranty the part out and get a new one if it was bothering me, but ultimately, the car WAS safe to drive (big thanks to Justin and Ben for seeing me right away) I decided that I'd gamble on the warranty, and Master Radiator definitely delivered. They installed a brand new R&P, and didn't even charge me for the labor! As far as I'm concerned, they took a really big financial hit to serve me, the customer. They will be keeping my business so long as I live in Michigan. 10/10, Definitely Recommend. Some service features to note: - You will be able to see pictures from the inspection so you don't just have to take their word for everything - You can call at any time and have them talk you through what they plan to do with your car if there's any confusion - You'll ALWAYS get an itemized bill - You can pick and choose through a list of *suggested* fixes, so you don't have to have to take the "All or Nothing" approach that most mechanics nail you with. And NO. They won't try to upsell you on stuff unless its legitimately necessary.

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

Very fast and friendly. I came in for a free alignment check. Their laser system shows exactly what…read moreis good and bad, and they were very nice about showing me the test results before and after the repair. They offered to drive me to work for free but I sat and waited because the whole service only took about an hour. The waiting room was nice and I saw a lot of regulars coming and going while I waited.

I just picked up my car after getting my brakes done. Turns out that they fixed a problem with my…read morecar that had been plaguing me for eight years. I've had this car into the dealership, probably a half a dozen times since I pulled it off the lot brand new. One time the dealership took over a month to get the car back to me, and they still had not fixed the problem. Car Fix diagnosed the problem while they were doing my brakes, and fixed it. I am utterly amazed. It was a $500 fix that the dealership could not even diagnose properly. And a funny story, I had a little sticky note on my dashboard to remind me to fill up my purse with a few candies and mints for my husband. When Car Fix gave me my car back, they had filled my cupholder with candies and mints with a little note that said "you ask and you shall receive." Mike, so sorry that I gave you a hard time when you called about my quote. You were right. You are the best.

Customer service is top tier! From the ease of making an appointment to the explanation of what…read morewould be done to the car, can't say enough about Car Fix Troy. EVERYONE we met with was exceptional friendly and did not rush through explaining the services needed. I might also add that the appointment was made two hours before their closing time and on a Saturday at that. In a day and time where customer service is not always at the forefront of concern for businesses, Car fix seems to still value it. Highly recommend. Mr.& Mrs. Jerry Williams

I am over the moon appreciative of their honesty, fair pricing and ability to always make us feel…read moretaken care of. We have multiple vehicles due to two teen drivers and they do an amazing job with our vehicles.. I'll be loyal to them as long as they keep doing everything they're doing!!! Thank you for all provided top notch service!!

Needed repair to my GMC Yukon. They used genuine AC Delco parts and offer 2 year warranty on parts…read moreand labor to install that part. Gave me the old part so I could see where the door latch failed. Been using them for years now. Ask for Brandon. He will take care of you.

I stopped for an exhaust leak fearing the worst, a total exhaust system($900) they not only got me…read morein fast but the next day my car was fixed. I didn't need a total system, and the price quoted for the repair was not what I paid, Great job!!! You earned my business.

I came here after I started hearing some noises from the brakes on my vehicle. I explained exactly…read morewhat I was hearing, where it was coming from, and how to replicate it. They charged me $450 to diagnose and fix the problem. They claimed the rear brakes were installed incorrectly and needed to be redone (just had new brakes put in, in the fall). Not only did they fail to fix the problem, they failed to diagnose the problem. They didn't even replace both rear brake pads and rotors as they said they would. I'm now out $450 and in the same boat I was in but with uneven braking. After talking to the owner, it was clear they only wanted to sell me on more repairs. They had no interest in making it right. The guy is a salesman not a mechanic. Would not recommend.

I ended up with a dead battery in the middle of a single digit degree day and after many…read moreunsuccessful attempts, was able to call B&R who came out and changed my battery in less than 20 mins. I live about 3-4 miles from the shop, so it may have been an easy drop-in, but Ray and Keena were amazing and extremely helpful, and the cost was reasonable given the cost of battery plus what a tow would've cost to a shop, plus labor. I genuinely appreciated their help and will definitely be looking to utilize them in the future!

This is a rip off auto repair company. They tried to fix my BMW 3 times, and I would not let them…read moretry for a 4th time. They refused to refund me and when I took elsewhere, they said it was the worst work that they have seen, and that B & R had used inferior materials that would not hold up to the heat and pressure of the required oil line. I have sued in small claims court and won, but still trying to collect my $$$. Ray the owner has not renewed his business license (according to the state of Michigan LARA website) and the state investigator found that he was using unlicensed mechanics.

I was in oxford for Sunday and Monday (an hour from home) when my truck blew a tie rod. They got it…read moreto their shop Monday morning and repaired it while I finished my business that day. I was able to drive home as scheduled. Because of their speedy repair, I did not have to make other arrangements. They also performed a few other known needed repairs. They were priced as I expected the repairs to be. I had priced out the known issues the week before. They were fast and fair.

My car was never actually fixed and got worse and worse. We needed yo having to get a new car. It…read morewas odd that they stuff they worked on seemed to get more damaged. We will never be back, even for an oil change. They are very nice, but it's just so odd that my car died when they "misdiagnosed" it and then replaced all these parts but it never got better and got worse. I wouldn't recommend this place unless you want to have nothing done to your car and pay for them to not fix it.