I ended up with a dead battery in the middle of a single digit degree day and after many unsuccessful attempts, was able to call B&R who came out and changed my battery in less than 20 mins. I live about 3-4 miles from the shop, so it may have been an easy drop-in, but Ray and Keena were amazing and extremely helpful, and the cost was reasonable given the cost of battery plus what a tow would've cost to a shop, plus labor. I genuinely appreciated their help and will definitely be looking to utilize them in the future! read more

This is a rip off auto repair company. They tried to fix my BMW 3 times, and I would not let them try for a 4th time. They refused to refund me and when I took elsewhere, they said it was the worst work that they have seen, and that B & R had used inferior materials that would not hold up to the heat and pressure of the required oil line. I have sued in small claims court and won, but still trying to collect my $$$. Ray the owner has not renewed his business license (according to the state of Michigan LARA website) and the state investigator found that he was using unlicensed mechanics. read more

The service was prompt and spectacular! I had a mishap on the freeway on a Saturday. On Monday morning the owner called me and had my car repaired by early afternoon so that I could get back on the road to where I needed to go. The service was excellent, and the price was extremely fair. I highly recommend this company. Ray and his staff were fantastic. read more

If I could give 100 STARS I could!!! I cannot recommend Ray enough. This man is a man of his word. He went above and beyond. He cares so much. My car broke down in Royal Oak, and he towed us back to Grand Rapids Mi. He came in 30 minutes, his price was incredibly competitive and fair. Other places quoted me $1,300, Rays was a fifth of that price, and he arrived so quickly! We talked the entire 2.5 hour car ride back. Ray deserves every penny, every client, every good thing coming his way. I genuinely want this man to get every customer possible so they can be met with the kindest, most honest and witty person ever. Disregard ANY bad review on this man, I bet my life on him and I NEVER leave reviews! Just call him. read more

On Friday, August 2nd there was a storm with widespread flooding in Birmingham, Michigan. On my street, my 2007 Toyota Camry became stuck in a puddle and stopped. Unable to get it started, I called a tow truck nearby. Ray, from B & R Auto Repairs & Towing on 2330 Cole Street, Birmingham. He came and took my car and myself to his shop. He told me that he would check it out and call me and that he thought he would be able to fix it because Camrys are so durable. Ray called me shortly after to tell me that the engine was flooded and that it was totaled. On August 12, I brought the Camry's title and signed it to Ray. Ray paid me nothing for my car that he said was going to the junkyard. We were grateful for him to dispose of it for us. The same day he told me it was totaled, Ray offered me a car he was selling- an Infiniti 2013, claiming it had belonged to his wife, for $7,500 cash. I purchased the car and changed the title at the Secretary of State, costing me $450. A month later, I received a call from Paul G. He claimed to be the new owner of my former Camry and he needed my wife to also sign the title, as the car was in both of our names. He asked me what was wrong with the car and I explained what had happened to the Camry and that Ray said it could not be fixed. Paul said that he saw the Camry on Facebook Market Place a few days after the flood and shared with me the Market Place photos stating "This vehicle has no significant damage or problems. Ray had fixed my Camry and put it up for sale. He sold it to Paul for $5,150. On a call with Paul and his friend Kaleb, they told me that the Camry was running perfectly and Ray told him that I was his cousin from Spain, which I am not. This letter is to warn all the neighbors about this shop. Had he been honest and not lied about my Camry being totaled, I would not have needed a new car. I have also incurred additional expenses including: taking the Infiniti to an authorized dealer to have it inspected, $250, needs repairs over $7,000; new title ($450). Please share my scam with this Towing, Auto Repair shop with your neighbors. read more

I had my car serviced at B&R Auto Repairs on 12/30/24. Not only was my car inspected and repaired in a timely fashion(same day), the cost was the most reasonable repair cost I've had since I've been driving(I'm 66 so 50 years now!!). Ray and the 2 guys on his staff that were working with me were the nicest car service people I have ever encountered. So friendly, helpful, and transparent. And there were no unnecessary add-on service suggestions which completely defines my former experience with just about every other auto service place I've been!!!! I recently moved to this area and having a car repair shop I feel confident about is one of the BEST things about relocating. Kudos to Ray and staff!!! 5 stars!!!!!!!! read more

DONT NOT GO TO B&R towing in Birmingham. I gave him $7k cash for a jeep. The check engine light came on two hours later. I returned it to be worked on and he sold it and gave me a bad check. I'm currently sueimg him. It's been a year long process. His name is Ray. I had 3 years of good business and then this. Throughout the year he kept saying "I got you I got you, but never had anything, or when he did, I'd drive 4 hours just for him to say his brother is using it in Detroit. I just called him and he said "this isn't ray, this isn't me man". read more

I can't begin to describe how B&R and Ray go above and beyond for your towing and repair needs. From start to finish everything was quick, MORE than reasonable cost wise, trustworthy, and he even made a tough day a pretty solid day because of his great attitude and hard work. I can't recommend going to see Ray enough! read more

Great Repair shop. Ray can fix it. i have brought my car and my son's car here for many years.

Ray helped me with replacing my front struts, sway bars, rear shock absorbers, and turbo. They got the work done quickly and my car feels brand new. Supporting local michigan business is also a great way help others grow their business without having to go to chain repair shop. I will be bringing any of my vehicles back in the future. read more

It's so sad when service goes from being amazing to just horrible. When he left my vehicle on the side of the road to get towed-even the city told me how horrible he has been and told me to contact police because of all the complaints they've been receiving!! Just terrible! read more

I recently bought a used Jeep for my wife and thought that it had a coolant leak, so I brought it to B&R for an inspection. The team was very helpful and friendly and fit my Jeep in on short notice. The team checked it out and found no issues, inspected everything and performed a pressure test. They could easily have tried to sell me on a water pump ($$$) but instead were honest and didn't even charge for the inspection. The owner Ray even offered to have me come by to inspect the underbody on his hoist. Rare to find this level of support and service these days! read more

I suggest never going here...I bought a Jeep from Ray, returned it for him because issues that were happening he had lied about and acted as if he didn't know and that it was in "perfectly good shape" when it was not. So after returning the Jeep (hours of driving to him back and forth) he gives a BAD check, the bank so specifically said "we cannot cash this check." Ray said the IRS was freezing his account that he'd have it figured out...well weeks go by and I suggested the Jeep back if I couldn't get anything out of it aka the money. So then he says the Jeep was in the shop. This went on for a month...I didn't want to have to involve police ect. So no vehicle or money. I blame myself for trusting such a human knowing I have kids and a job and just thinking he was a decent human being! Avoid this place!!! read more

I had damaged my driver's side front bumper running into a concrete pillar in a parking lot. My care was 2 years old, so, i wanted the repair work done perfectly. I called several collision centers, but did not get a high comfort level until i talked with BR. I felt like they really cared about taking care of my car. I had some logistical issues, but they drove me home to accomadate me and resolved my logistical problems. They really wanted to help! The car was repaired perfectly! It looks beautiful. On time and as expected cost wise. PERFECT! I highly recommend BR!! Ken M read more

The owner, Ray, is the best! Excellent customer service. Someone you can trust. We've been taking all of our vehicles here for years for routine maintenance such as oil changes, as well as more major repairs. Highly recommend. read more

Ray did not fix what I asked. Transmission was having problems. Well, after a month. I got my Jeep back in WORSE CONDITION. I couldn't even drive it off his parking lot. I tried and just couldn't. He took it back to ' make good on it'! He finally brought it back to me. I tried to drive it Saturday after he brought it. Doing the same. If not worse. Plus Ray REMOVED A two foot section of my 4 wheel drive! Hid it under a sleeping bag in the back. I've tried to contact Ray. I get excuses. His wife was in the hospital. His one flat bed was being worked on. The other apparently caught fire. But Ray refuses to return calls or texts. He told me ' Oh Yeah' Your transmission lines need to be blown out'! He didn't do anything to rectify the problem. I'm out $1,200 for what? I am filling in Small Claims. I'm also checking in Wayne County to see if Ray or any employee is CERTIFIED as a Mechanic in Michigan. I'm guessing NO! I would in NO WAY recommend Ray Bazzi or his R&B ( B & R). I've seen other reviews. Some HAVE to be friends. The TRUTH is in the reviews posted by other customers who weren't treated well from the service. read more

My sister and brother in law highly recommended Ray so I brought in my cadillac for service. He was really pleasant to speak with so I thought my car would be good hands. I picked up my car once it was done and realized I was still having same issues as I drove off. The ABS light turned back on and my car was still jerking etc. Ray says bring it back during the week. I bring it again and I get a new charge. He says he had to replace some parts and that this was a separate issue then the first time I brought it in. I thought this was weird. He showed me the parts he replaced and told me that he test drove my car anf its driving "beautifully". I mean he continued to say my car is driving like brand new. So I write him another check. I get in the car and a mile in same thing. I couldnt believe this was happening so Im pretty upset at this point because he told me it was driving beautifully. How can that be when Im driving it and it the breaks start jerking and again abs light, stabile track ets turns on again. I bring it in 3rd time and he knows Im really frustrated so he has the nerve to have a little attitude with me. He hooks his laptop to my car and shows me with his workers that its reading weird diagnosis. At the end of the day I need my car fixed and it doesnt look like they can do it. He is now ignoring my text messages and now Im out $600.00 for parts he replaced which did nothing to make my car drive better. He went from someone I thought could be my longterm mechanic to a scammer. read more

My car battery died, walked around the corner and went into this shop got help right away, prices were affordable but after a few tries of getting jumped with no success the owner had stopped by to help and he got it done first try and everyone was so nice the service was wonderful! Definitely recommend going here. read more

B&R towing is the best place to get your car repairs with fair prices and friendly customer service

First time customer and I will definitely be returning. I had originally taken my car in to the dealership down the road to get my brakes done- They were disgusting slime balls and tried to gouge me on the cost. My husband suggested I instead go to B&R, as his family had been going there for years. They got me in right away, were respectful and friendly, charged me 40% less than the dealership was quoting, and finished the job by the end of the day. Couldn't have asked for a better experience. read more

I went there for repair few times. I gave them few different chances, but their work is never complete or always break something during the repair. For example, AC service, they broke my lower pressure valve cap. They didn't even bother putting high pressure valve cap. I just found out after 2 months as I opened the hood to check on the engine oil level. I'm going to B & R today / tomorrow to ask the cap for high pressure. I just don't like to leave it uncovered. So frustrating... It's common that they forgot (?) to put back the bolts, heatshield, misc. If you have / had a repair done @ B & R, I would check to make sure they didn't put anything back. Perhaps take a before picture before you take it there. That's the most recent experience. I had few other repairs years (5-6 or more) years ago... Now I know why i didn't go there for repair last few years... Reason for 2 stars 1. It's convenient for me. 2. Very poor work. 3. Price is reasonable (not the dealer rate), but it's not cheaper by any mean. I had suspension work, cables, engine replacement.. I always try to be reasonable / mindful for the each review I write. I gave them 4-5 chances and each time I have an issue. Hope you find it helpful for your future repair decision. read more

They dropped my car off of a hoist. Replaced three of my doors, didn't tell me. Shortly after I saw that the doors were different shades I called and asked about it. He said he wasn't there when it happened but he would ask his employees. He let me know that my car was dropped off the hoist but he would be able to repair any damages or body issues and maybe even replace the car. I've been dealing with this for a couple of months and he did a couple repairs but the car still makes loud noises when it starts, the doors are still different shades, the doors have dent that have not been fixed and rusting that was not there before it was dropped. Later on I noticed that the fenders were different shades, he denied it, but it was quite obvious. I go in and get certain things done that he says he did but leave with my car doing the thing that he claims he "fixed". Currently, he is ignoring my calls on his personal and work phone seemingly trying to just "forget about it". read more

This is my favorite place to get my vehicle fixed. Ray Bazzi, the owner, will take care of you. I just had him replace the AC compressor on my Saturn VUE and now I have great AC. I have recommended this place to others and they are also very happy with the service they received. read more

B & R Auto Repairs & Towing - Ray Bazzi, owner with satisfied customer Mike. - Towing Near Me - Birmingham, Michigan

I'm new to the area and needed to find an honest, reliable mechanic in the area. I found B&R through Yelp and I'm so glad I did! Ray and the other guys at the shop are so friendly and helpful. I brought in my old Honda to get a maintenance light looked at and change my tires for the winter. The light ended up being a reminder to change my timing belt. Ray suggested I do it but was not pushy about it at all. He put on great new tires and gave me an amazing deal on them. He also noticed that my oil was extremely low, and he filled it up for me at no charge. I really appreciated the service at B&R. Everyone there was very honest and did not pressure me to do anything unnecessary. I'm a young woman with very little auto knowledge and I've been to other shops that blatantly try to take advantage of that. I did not experience anything even close to that here. Just an honest, respectful team that explained everything to me without making me feel stupid. I'll be returning here for all my future auto needs! read more

Ray is rude and disrespect . He sold me a truck And a month later the truck broke down and i Called him because he gave me six months warranty and he hung up. not giving me no date or time when he can fix it and stated that he simply doesn't have time for my car . Dont do business with him your car will mess up week later and he will not fix your car ! read more

Ray and Joe at B&R are the only mechanics I've ever trusted. I've been here about four times over the course of the past two months for various car woes. If you're like me, you'll understand that I was stressed out, worried, and scared about how much it would cost. Especially driving a german car- which can be expensive to repair. Every time I've been in or spoken with them, they've been patient and discussed potential problems with me, talked about what could have gone wrong and what the symptoms would be if they did. They worked with me to figure out the issues and correct them for a reasonable price. They helped out a couple friends of mine with what they thought might be expensive repairs as well. Ray even got me a ride home when dropping off my car once- not everyone would do that. I've never gotten a vibe of anything but honesty from B&R. Highly Recommended! read more

Very fast. Honest and explained everything in a big brother caring type way. My estimate was right on point. I'll be back for sure. Plus it's in my neighborhood! Can't beat that :) Thanks :) read more

B&R is great! After going to a mechanic on 11 Mile and Greenfield Road for a couple of years, I decided to find somewhere new. It felt like they were always trying to squeeze more money out of me while not actually caring about whether or not my truck was working well. A friend of mine introduced me to Ray and I'll never go anywhere else. He works so quickly that often, even with an enormous amount of work, I'll get my truck back in 1-2 days. The shop is also always packed with cars, which is a testament to how popular they are! Ray always quotes a fair price and takes the time to get to know his customers. I've been back and forth at least 5 times this summer already. Ray has fixed my exhaust, brakes, air conditioning, given my truck a wheel alignment, replaced all four tires, and more. I love B&R so much that I've even turned my dad into a customer. If anyone ever asks me if I know a good mechanic, you bet I'm going to refer them to this place! read more

This place is awesome! They have excellent customer service and absolutely take care of you .they don't try to rip you off and go out of the way to help. I would definetly be back . read more

These guys aren't good, they're great! My water pump was leaking and instead of automatically replacing it they checked for leaky hoses first. A much cheaper option. Unfortunately it was the water pump and they quoted me a price that was almost 50% less than the dealer and they fixed it the same day! I'll always go to them in the future read more

I would recommend this shop to anyone, despite whatever distance it maybe for you. they made my whole day so much more wholesome and comforting. Blessed to have found this shop. read more

These guys know what's up. They got my AC compressor and re charged my AC quick and fast! Best service hands down. I'll be talking to my friends about them when their cars need any kinda service. Thanks guys! It's cold in my car and it's hot out! read more

B & R Auto Repairs & Towing - Towing Near Me - Birmingham, Michigan

I don't know what happened to his customer service but this guy has turned out to be a snake. I've been doing business with Ray for a few years now and he was amazing when I first started with him. I don't know what's gone on the past year but I've sent him many customers and his service has gotten worse and worse over the past year, such things as requiring cash payments for service rather than credit card, taking several weeks to even return a phone call or not even return a call at all. Promising vehicles in a week then taking over a month to get it back or even hear from him. He towed my car in for service then told me my car could not be fixed then asked me to sign it over to him. I said no then he would not return a call. He put my car on the street and left it there, where it was ticketed then towed. I received a letter in the mail letting me know where my car was and after several calls he finally answered and blamed it all on me. Its unbelievable how poor his customer service has become. read more

A family member took a car in for a repair; it had very low miles on it for its age. He pampered this car and planned to keep it for a long time. He was quoted $750 to repair it and was told it would be about a week. 3 weeks later he got a call saying it was $1500 if cash or $2000 if credit/debit. He wasn't happy but needed his car. He drove off noticing that the steering wheel was crooked. He also noticed the engine was very rough. When he got home he opened the hood and was shocked to see that his clean engine with the emblem in black on the top was gone and replaced with a filthy engine with grass and dirt stuck to it. Evidently they took his low miles engine and swapped it out for a junkyard engine. Sadly, they are going to get away with it because it would cost more to litigate it than the car is worth. I would not recommend them to anyone. read more

Just dropped my car off for them to inspect my brakes. Very friendly and courteous. Will update this with more feedback when job is done. :)

Ray does an AMAZING job on cars that you give him. He one of the nicest and most understanding guys on top of that and I would recommend him to anyone. This is the only place I will take my cars to anymore. read more

The guys at B&R are unbeatable, you will not find a shop with more integrity! Ray is very honest and approachable and will always give you a fair price. read more

I know many close friends and family who have had their cars serviced at B&R and so I assured my mother that he would be a great reliable guy to purchase a car from. She test drove and had her heart set on a particular car that needed a fender. He verbally confirmed to her that the odometer reading was correct at around 80,000 miles. She asked for a CarFax report which he told her he would not do as part of the car sale, but he did give her a copy of the original title. She noticed that the odometer reading numbers look like they had been changed (I'm looking at it right now and it could not be more obvious that someone changed the numbers by hand). She doesn't have much money and hesitated to spend the money to do the CarFax herself, but decided to do it based on the odometer certification on the title. Rather than seeing the 80,000 miles he verbally confirmed the car had, and what the odometer showed when she drove the car, there is actually upwards of 203,000 miles on the car. He seems to be a very reliable guy to go to for a minor car fix, but I would strongly caution anyone from buying from him. Tampering with the odometer is a huge deal and it seems that, if he wasn't the one who did it himself he had to have known that the odometer was wrong at least, or he would have been fine with giving out the CarFax. read more

Ray and co. are always willing to take a look at my car, even when they are super busy. Excellent service, fair price and good people!

My granddaughter bought a car from them 3 years ago. Since then she has had to replace the brakes, replace all the tires, the engine has been running rough for some time now. A vacuum hose had to be replaced as well as the ball joint and lower control arm. Also, the radiator supports are totally rusted away and the rubber shock mounts are the only thing keeping the radiator in. A mechanic recently called this car dangerous to drive. Suggested parking it until the last 3 items are tepaired. The owner has promised to come out and look at the car and possibly buy it back. 2 promises and 2 no shows. If considering buying a car here, have a good mechanic check it out first. read more