This DMV is one of the better DMVs I have been to in my life. They're pretty nice and fast as well…read moreas efficient especially if you have an appointment set up. If you do or if you don't try to get here before you open or you may get stuck waiting in line for a long time like most DMVs. The 2 times I went I got lucky with both times to get a new license plate as well as a new license. The first time I went there was absolutely no line, the second time I got there soon they opened. Even though there was a decent amount of people waiting to get in too, I was able to be done in like 3-4 minutes with my appointment and the staff were friendly too. This is one of the better DMVs to go to.

The attendant I saw was understanding and courteous, going above and beyond to make sure I needed…read moreit I had before I left the building. I was very grateful to have such a positive experience here.

If you want to wait around and be treated by rude staff, this is the place to go…read more Showed up at 2pm and was greeted by a rude miserable employee who told me there was no need to check in and I should just sit down and basically shut up. Then she proceeded to take someone before me and I waited for 20mins. What is the point of an appointment? Then she refused to work on our title needs. Went to the MDV in Cottonwood and was in and out within 30mins. As the agent at the MDV said, FooteWork only processes simple issues, which I can do on my own for less cost. Just make an appointment at the MDV and save your $.

This was the second time I had been at FooteWork because I forgot about the previous appointment…read moreand was a no-show...I went in to the FooteWork location at 201 Grove Avenue in Prescott Arizona after missing the first appointment and was able to transfer my registration from California to Arizona in about 30 minutes without waiting. It was a quick and efficient process.

This is the best place to go if you want to be ignored, insulted, and dissatisfied. DO NOT even…read morewalk in the door. No need to thank me. You're welcome.

The place doesn't open on time. There was people waiting outside for over 30 min. When it finally…read moredid open, the person didn't help us, just yelled at us saying to make an appointment over the phone. Complete asshole. So I called to make an appointment and it just went to voice mail. I rather do business with footworks down the street.

I've been to this location on numerous occasions and each experience was beyond great for us. We…read moredidn't even have an appointment and the most time spent in line was 20 minutes. The reps were nice and very informative and we had zero issues with ALL of our transactions. The state we came from had wait times for APPOINTMENTS up to 2 hours, and to wait without an appointment was not an option. Furthermore, the customer reps in our previous state were the absolute worst human beings on the planet! Highly recommend this location for all your MVD needs!

Great new building! Went on a Friday morning and it wasn't busy at all. Recommend still making an…read moreappointment. You get to go through line A and get called first, instead of going through line B if you don't have an appointment. Parking lot isn't as big as I thought because 1/2 of it is reserved for ADOT's employees, and 1/4 of it is reserved for driving tests. Much better than the old location.

I found this place after going to a place that gave mixed information on their services & hours…read more I'm so happy I found it. The girl on the phone when calling to confirm their services & hours was so kind. The girl at the front door, your first contact was so kind. The photo taking woman was so dang kind. Then the woman who helped me get things done was so kind. Do you see a pattern here. I got home and told my wife due anything we need done in the future we will go here. The nicest people who do their jobs professionally and with care. Best service ever!!!

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.

Brandon gets the World Cup gold medal of customer service !!!…read more I came here to sort out my confusing vehicle registration and license plate issues and I thought this is gonna take at least 30+ minutes. Brandon sorted everything out in less than 4 minutes. What in the world ?!?! This guy is a true professional. I paid my small fee and went on my way. If you ever need to come here for your registration or auto concerns, maybe you'll get lucky and have Brandon help you. This place is next door to Albertson's grocery store with lots of parking.

I just had a great experience here. My husband and I were a little apprehensive based on the…read morereviews, but it was nothing but easy, convenient and enjoyable. We made an appointment and checked in at a kiosk. Before we could we could sit down we were called to counter for help. Becky helped us from start to finish and she was friendly and helpful. She helped us with a number of services from licensing to titling. It was worth the additional service fees for the ease and convenience. I think the negative reviews are from people who showed up unprepared and annoyed. While we were being helped, I witnessed a number of people come in without the proper paperwork. If you come with all your documents and a good attitude, you should be happy as we are with this service.

I had a great experience at FooteWork while taking care of my driver's license and getting it…read moretransferred from out of state. This has been a particularly grating task but I found the whole experience really easy. The wait times were short and all the staff was efficient and kind. I cannot remember everyone's names but I met with Roxanne Padilla for my final test. She was kind, knowledgeable, and friendly from start to finish. She made the entire process easy and stress-free, answered all of my questions, and was very patient. Her professionalism and positive attitude really stood out. I truly appreciated their excellent customer service. Thanks Footework!

Destiny diffidently needs customer relations training …read more she sniped me because I asked a question when she asked was typing but when her phone vibrated she didn't have any problem she stopped typing and answered the text with a text and didn't even get upset with whom ever texted her. She was as slow as molasses's in January!!! Pro = we got what we went for Con = we were treated like the child ! She was in charge.

Took 2 cars in for emissions check at the Surprise facility. Both Al and Hunter were very good to…read morework with - efficient with great positive attitude. Made the process a pleasant experience.

Needed travel ID's and I tried to make an appointment online before my husband took half a day off…read moreof work. No bueno. After in putting all information I kept getting an error to add all required info even though I had. So, we just go down. Arrived about 1:30 on a Tuesday and was surprised there were only 6 people in line. Before entering the line you must scan your drivers license via a kiosk. We stood in line about 10 minutes and were called by Duane I believe, might have been Dwight. Since I had printed out paperwork and filled out at home and had all required documents this was a seamless process. I think it took me longer to track down my marriage license than it took Mr. Duane to process our new travel licenses. Ladies, if you've changed your name after marriage take your marriage license. Even though years ago I had updated my social and dl it was required because my name now does not match my birth certificate. Duane was wonderful. Personable, efficient, happy. By 2:00 o'clock we were on our way home. But when we left there were about 30-40 people in line and the parking lot was jammed. My experience within the mvd office was five star but the hassle of the website trying to make an appointment, as others have stated made me take a star away.

Waited to be seen for over 20 minutes. The process took an hour. And I was charged $75 for a new…read moreTravel ID License. Should have just went to the DMV. Hubby went the week before to DMV and he waited 15 minutes. Process was 5 minutes and he only paid $25. I was really ripped off. Would not recommend going here, only if it is a last minute convenient, and I use that word loosely here.

Service was amazing I went there to get an address change and I was in and out. Prescott Valley…read morelocation I will always use for all my needs. Thank you for your great service.