I purchased a windshield and back windshield for my 2022 Uforce 1000 XL on Thursday Oct 13th. The…read moremoney came out immediately but I still haven't received a tracking number. I first called on Friday the 14th they told me they would find out by the end of the day. I didn't hear anything so I called back before they closed on Friday to see if they could look into it but no luck. So I waited all weekend with no update probably because they were closed but maybe tracking number would come from ups or fedex. On Monday morning the 17th I called at 8:01am spoke with the came person from Friday he said he would take care of it personally don't worry it has probably already shipped but he would get back to me today.I didn't hear anything so I started calling at 3:31pm until 5:00pm 17 times to be exact I even left a text message.They message me back at 4:58 asking for my order number I gave it to them and asked them to please call me with no response.Feeling very frustrated I spent $650 and don't feel valued as a customer.I live on east coast so we are 1 hour ahead.

Haven't had a problem before this. Before ordering a stage 3 kit. I Called and talked to Caleb and…read morelet me know what size tires and Machine I had and what type of trails I ride ( MOSTLEY ROAD AND TRAILS). Caleb was great and ran to the back and asked someone which one I should order and told me the 40 degree stage 3. So that's what I did. It's been months since I've received it, but never had the time to get it installed. I've now installed it and it's over heating my belts( I have a Razor back IR belt temp gauge) and they say I don't have the right primary spring and weights (even though I let Caleb know that) for that set up and I should have ordered the 45 degree Helix. I'm not made of money to just order another one. The guy I chatted with over yesterday offered a 20% discount, but like I said now I'm stuck with a Helix I will never use, plus have to purchase different spring and weights for the primary which I don't know why they didn't say something when I text them I had the 1017 and 18 grams weights. Just very unhappy with it all.

Bought a new SxS, dealership threw in a free 100 mile service and at 100 miles I took it in. Denied…read morethe service. Classic bait and switch deception. Save yourself the trouble and just go to Corinth.

Great place to buy motorcycle parts as well as motorcycles. The customer service was excellent as I…read moregot waited on within 3 seconds of walking into the store. The salesman that I talked to was very knowledgeable and friendly. Yet, he was not pushy. One thing I don't like is a pushy salesperson. Anyway, they have a great assortment of motorcycles and ATVs in stock. Of course everything is Honda just about.

Hi Avery ever body we had a great experience here at Shoals are sales person PARKER was absolutely…read moreawesome gave us a great deal. He truly cares about his customer. Please look him up. We bought a new 1500 Polaris.

I did my research for a solid 2 weeks on a boat all around the southeast, in FL, SC, GA, TN, and…read moreAL. I contacted Kyle who patiently answered my many questions on the phone, and texts. We even worked trade figures over the internet for my boat! The boat was as described, and the figures were exact to the last penny. All of this was done during COVID-19, and I actually never laid eyes on the boat until I had paid for it! They managed to pull off 'touchless delivery' with about 6 of us in one day! After getting the boat home, and 2 solid days of rain, I noticed some items that needed correcting. Kyle and the staff at Shoals took care of everything, and made sure I was happy and satisfied with my purchase. I would definitely make that long drive from Missouri again to do business with them again!

This motorcycle, ATV, marine store has been in business for 50 years. They are located on Hwy 72…read more It has a large parking lot that's easy to maneuver, but the business is on a hill and it makes getting back onto the highway hazardous. There is a backroad you could use to avoid the danger, but you definitely need to be a local to know how to use it. There is usually always a huge selection of products from new Honda street bikes to generators. You can find a handful of Harley Davidson bikes here, also. A special treat is to walk through their bike museum. I don't know the official count of old bikes available to look at, but look at the pictures I posted, shows several. There are only 3 bikes in the museum that I personally like. The rest appear to be dirt bikes and racing related. They offer repair services. I never had anything fixed here, but you see activity all the time.

Monster Store with Great Selection of Inventory and an awesome Museum. A MUST SEE…read more.. Duncan and Amanda The Butler Group Atlanta, LLC

I bought a 883 used sportster a while back. Kevin made me a great deal on it. was the easiest bike…read morei ever bought. this one replaces the one I got stoopid and sold. very good place to buy a bike from. will w

Respectful owner with good prices on parts and labor. Basically rebuilt my bike for a extremely…read moregood price.

I visited for the first time over 4th of July weekend. There is so much to choose from! One of the…read morebest shops. With limited room in my saddlebags, it was difficult to choose. All the more reason to visit again! Complimentary water was nice and cold. Ladies room was clean and stocked well to "freshen up" on a hot summer day. Staff was friendly, helpful and informative.

Buckle up this one is going to be lengthy…read more So I call up Natchez Harley service on a Saturday and ask them if they can dismount my tires off the rims on my FXDX. (6 month old Harley tires bought and installed at a farther dealership). My goal was to have them powder coated that day and have them remount the tires. I explained my full plan. I was told absolutely bring them in they would take care of it. I arrived and they took them off and handed me the wheels. Even left the tires there. Had my powder done and was back by noon. When I walked in I was greeted by the same guy and when I asked him to put them back he informs me that they won't mount tires unless I buy new ones from them. That was not the story I was told when I came in and had them taken off. Pretty upset I left. Fast forward a few years and I decided to give them a new try. My Pan America has a failing fuel pump just a touch outside of warranty. It's a very common problem and Harley issues a TSB for a new updated version to be installed. I know it's probably not covered but I asked anyhow if it could be. Was told they would get back to me the next day. Well nearly full week goes by. I call in and can't get anyone on phone. I was on hold for 30 min off and on asking me why I was holding. I gave up and just rode down the next day. Walked in and was told the lady who worked on it is gone for the day and they took my number and a message. This was Friday. Tuesday I hadn't heard so I called again. 10 min of holding (the absolute worst damn hold music ever btw) finally got someone. They took a message. Thanked me for being patient and said that I would absolutely hear from them after a meeting in morning it would be no later than 10:30am. Around 4:00pm I called. At least they were honest and said well we just forgot you. Left a message again. Then now Saturday again called. Was told it would be Monday before they could get with Harley. So Monday at 3:00 I called. Was told haven't heard from Harley their lines are down so having to communicate thru emails. Was told again I'd get a phone call by the end of the day. As I sit here writing this I still haven't gotten a call. I finally 5 days later had to call them again. They can forever sweep my tracks out of that building I'll never be back. I'm not mad if the part is warrantied or not. I'm mad at the level of customer service and the brush off treatment that you get if you're not buying a $40,000 bike. I Hope Harley corporate reads these reviews and I hope the next poor guy gets better service. I'm done.