This facility is terrible. There are flies during the summer everywhere. The staff could care…read moreless about the patients. Food is not real food - smells bad and looks like dog food. Staff is more interested in talking shop with other staff members rather than care for their patients. They never answer the phone. DO NOT TAKE YOUR LOVED ONE THERE.

I haven't been here, but I work for a local hospital, this facility had one of their elderly, wheel…read morechair bound, hard of hearing patients dropped off at their doctor's appointment with NO CNA/CAREGIVER, no assistance whatsoever! They didn't hear their name called, no one told us the patient was here, nothing! So if you do go here make sure you have someone advocate for you at the very least!

Start with Aides. Although there are good ones the nasty attitude of the some overrides! Nurses…read morethe same. Some oblivious to to your needs others generally care. How dare you ask for medication at the time due! Wait longer just for asking! Been there for a long 3 months in 2018, short term 3 years ago. The last 3 weeks were not that bad with the exception of some nasty aides & some nurses who would rather be on the cell phone while chowing down ignoring patients yelling for them. Don't ever hand me paperwork YVONNE & tell me it's all we went over knowing I have 5 minutes to get to my ride & sign it! I read it. Concerned about how many patients you do that too.

Depends on whether they continue to take concerns seriously or not and if situations stay fixed. I…read moredo not always know whether it is a training issue or a pre-madona smug issue of the younger ones. Or if the staff needs empathy training on what if it were them or one of their loved ones being treated a certain way. There does seem to be a staffing issue, though.

My husband received his therapy for hand surgery and his foot. I've attended a few visits with him…read more His therapist are very knowledgeable and tried to help him as much as they can. They have a small pool as well. Great for people who are prescribed water therapy. In my conversations with some of the therapist they seem to be able to help people with fibromyalgia. At least trying to help with the pain, etc. Overall a nice place.

I received outstanding treatment to rehab and regain strength after an auto accident in late July…read more Every one of the friendly, pleasant professionals who treated me kept me on track to reach my goals. I was able to resume my equestrian activities after six weeks of therapy. The facility is bright, well kept, and well equipped. They work well with clients of all ages and capabilities. I was especially impressed with their treatment of this active geriatric woman.

I spent 100 days at Pleasantview Care Center following spinal surgery. The facility and staff were…read moreamazing, and I cannot share enough positive comments about my experience there. The aide staff is attentive and well-trained, the nursing staff is kind and patient, and the therapy staff is just off the charts. I arrived a virtual paraplegic and left being able to walk with the assistance of a walker! I was almost - ALMOST - sad to leave there when the time came! It is a wonderful facility. I'll be back to visit old friends...

I would recommend sending your family here under any circumstances I used to work for them but got…read morefired due to being wrongfully fired and I'm still dealing with stuff with my lawyer and investigating they are HORRIBLE treat the residents shitty talk to them any kinds of way will leave the residents nasty and wet all day and wait for the next shift to come in they won't bathe or wash them most of the workers smoke weed on shift and come in smelling like it i literally came in being a new worker I wasn't fully certified I let them know that when I first got hired that's why I applied for the assisted living side .. and they said it was fine . 2 weeks from September 7th they basically came to be and said I had to work on the Stna side and I was like I'm not trained over there I'm not even fully certified to be working over there a couple days later the administrator Violetta calls me and tell me neither come in and work as a Stna or don't bother coming in at all . I actually was a good worker and doing right by the residents and I knew I needed more work I'm going to take my test soon so I went in and worked the Stna side for 3 days and was left alone .. on the Stna side it was so busy so hectic and just a horrible experience for me being this being the first job since my schooling it was my first time being in that field and they made it seem like they would help and they didn't . They kind of like just horrible and the following morning of me getting off super late I did 11pm7am I had to finish charting which I still haven't been fully taught the way to do it just copy what everyone else do and if there isn't anything then just mark something cause they don't want the nurses giving them poop medicine and stuff like that anywho I had a full hall alone and I managed to get every room but 3 and I let the worker know who came in after me cause she started working on the floor while I was still on the floor at 7:30 I was doing my trash and linen and I let her know about the 3 rooms I didn't get soon as I got home mind you I stay 5 minutes from here Kim called me and asked why'd I leave the rooms the way I did and they still have missing documents from me I answered honestly like how I was told by all the other workers if it's past your shift the other person comes in you let them know everything that you didn't get to touch and you go and I basically told which I have every conversation on record . I literally told her like it was past my shift I tried to hurry and finish chatting I only had 3 rooms left I let her know and she literally said yea where not gonna need you for this position anymore and I said that's fine contacted my lawyer immediately for being wrongfully terminated. Still in the process but whether it can get pushed forward or not I WOULDNT RECOMMEND! To live or to work because truthfully they just need someone who gonna do there job for them they had a whole Stna on the assisted living side while I was working on the stna side because she needed a break knowing I wasn't even fully certified or even hired in as a stna I was hired as assisted living for 11pm-7am and within 2 weeks they fired me and blamed it on lack of work when any job I've ever worked at can tell you I have the energy of a lightning bolt and i am great worker! I'm not at a knew job assisted living and they are great they actually train you ! And don't tell you your doing a good job just to call the next day and fire you !

I had a procedure done at this hospital recently. The staff was great for the most part. The…read morepre-admission staff was great. The pre-op staff was very nice and efficient. The building is old and new. So in some places you get new and in some places you get old. Surgery wise I felt very safe and that I was in good hands. No problems. The little bit of issues come on post-op. The nurse assisting me was nice. And very helpful. They were eager to dismiss me. That's fine I was eager to go. But in that haste. There were issues. My IV line was still in me, my catheter was unhooked and had to be fixed it's like they wanted me out but didn't double check me. And I was kinda out of it from the drugs. So I was no help. Overall nice staff care was good. But I think they might have been busy or the nurse was pulled into many directions and things fell through the cracks that shouldn't have. Would I go back. Yes. But now I am looking to make sure things would be done properly.

I was here not even an hour ago. I had issues breathing, I was super pale and almost passing out. I…read morehad tachycardia when I first came in which they couldnt be bothered to tell me any of that I found out later when I looked at the parts on my mychart that are me. A HUGE HIPA violation as they put me and someone's notes together. Saying I was pink when I came I was white and unable to breathe. They said Im 47. Im 27.They said I smoke and I have a past of asthma neither is true. They said they ran tests on me they never did. The care and quality is terrible dont go here. I have notified my lawyer and everyone I know

Excellent care; kind and attentive staff; were very caring-- great physical therapy. They would…read morehave her sit in a chair periodically during the day to get her out of the bed. Very clean facility and nice staff

The staff at Parma Care Center were , and truly caring. They treated residents with respect and…read morecompassion, and the facility was clean and well maintained.

The care is absolutely horrible and if you have an issue and want to talk to upper management or…read morecorporate they do not give you the time of day My mom had a camera installed in her room due to chargers and hearing aids missing and the staff still didn't care about checking on her and taking care of her. She was vomiting black liquid (which they assumed was due to an internal bleed) and did not check on her for 13 hours!!!!! I stayed there day and night for 9 days and not once did the bathroom or floors get cleaned and her roommate was taken to isolation during this time frame due to an infection

Went to visit my friend. The ladies at the front desk are nice and friendly and gave good…read moredirections on how to find my friends room. The place appears pretty clean and no funky odors. While visiting the nurses or aides came in a few times to check on my friends diaper, provide meds and see if she needed water or anything since she is immobile. The nurses also asked if I needed water or anything and brought an extra chair over when someone came to visit, which was nice.

I was at the Seven Hills rehab center for a month. The staff the physical therapy staff all the…read morenurses and assistants were great. My room and bathroom was always clean. The food was excellent. They really cared about me. I just wanted to thank everyone.

I visited Sevenhills with a hard decision of finding my parents a new home when I tell you as soon…read moreas I walked in the door, I was very impressed. The building was clean. The staff were very inviting. All of my questions were answered. Everyone has positive attitudes even down to the kitchen staff we tested the food. The food was hot and fresh. The rooms are spacious, and very clean. Its very warm and inviting. This turned around to be a easy decision. Definitely will be returning with both my parents moving in.

If I could give this place 25 stars, I would. I just left a massage appointment with Angie and I…read morehave literally traveled the world far and wide - including going to Thailand for Thai massages - in search of this woman - dare I say angel. I've never had a massage so good in my entire life - and I've had over 500 massages (no exaggeration). God Bless her hands. Come. Now. And make sure to ask for Angie.

If you are looking for a chiropractor look no further. This place is fantastic. The doc is very…read moresmart and personable. The massage therapists are really good. Would give this place a 6th star if I could.

The Quality of care for my father with dementia started off really good, but as time went on it was…read moreseverely lacking. He was also bruised and dropped by the staff and it was never reported. Supposively he was dropped while he was transfered from his bed to his wheel chair... Ravina never reported this to us, they forgot to tell us. Really...? Sounds like they didn't want us to find out, any of this. We since moved my father out of this place and into a new facility. The help is lacking and in my opinion for the money this place is not worth it, anymore.

This place is AWESOME! My mother spent her last days there and the staff was amazing. From good to…read moreactivities they were worlds beyond where she was prior. Normally I wouldn't sling mud but keep your family members away from the Oaks in Brecksville. The care and compassion could not be surpassed. Thank you Vista Springs!.