Previously, this place was called Mount Prospect Senior Living. It's been almost a year since my…read morefather passed away here. Watching over him was one of the toughest challenges of my life. I can't tell you what the right choice is for you or for someone you care about, but I do know that I would not have made it through the nearly three years my dad was there without the concierges. They seemed to be the only ones who were consistently there. They knew who I was, they greeted me by name, they knew who I came to see and whether my dad had eaten, whether he had received his newspaper, whether he headed back to his room. They knew who to contact to resolve issues I was having. Simply they were THERE--dependable and friendly and so caring. There were many issues. I won't lie. It's my understanding that many many similar places have similar issues with turnover. Constant staff turnovers, especially multiple directors who came and went often--too busy to answer questions or care who I was, who my dad was, to return calls, to address my concerns. This place, like many others, is a corporate operation. It became my job to get to know the people who were caring for my dad. There were some constant caregivers and nurses that I Iooked for. What a relief to walk in and find someone who I knew, who knew me, and most importantly, knew my dad and cared about him. That's an incredible thing. Essentially, it's a stress-reducer and a life-saving thing. The concierge team and a handful of regular caregivers and nurses not only made my father's last years better but also kept me sane. My suggestion when you visit places for your family member, take note of the people who seem genuine (not the ones who are pitching the place). They are the ones who will matter. Look for heart. I can't really rate the place now, but I'm grateful for the people I met there who made the place a home.

My aunt stayed for a respite month. The staff was so accommodating, the room was clean and…read morefurnished and the building had many activities. Guests are welcome to join for dinner at a low cost and the food was delicious. Many thanks to Erin, Peg and Marika (in the dining room) for an awesome stay. I have visited many places over the years with various family members in care situations and this is top notch! We also used the care provided from Elara and the PT/OT's at Chirch Creek, both companies provided great care.

Caring for seniors in a living community can be a mix of both blessing and frustrations…read more Church Creek is clean and organized and provides a lot of activities for the independent seniors. Not every community is perfect. I can only speak fairly to the goodness that exists there. When physical troubles get severe, needs get severe and demands rise. Each hurting patient wants care, pain relief and hope. I don't know how the nurses are graded at this facility but let's give them the benefit of the doubt.

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

The staff is very attention and kind, they do wonders. Especially the physical and vocational…read moretherapists The food is good too.

My father was here for several days for rehab after a few weeks in the hospital. The plan WAS to…read moremove him into assisted living, here or somewhere else. The staff is generally nice but overworked. Several slips in care occurred but one was unacceptable and caused me long term problems. One night my Dad needed help going to the bathroom and no one came. After 3 hours, he couldn't hold it anymore and wet himself in the bed. When the morning staff came in, he was wallowing in pee. The experience was obviously humiliating. Devastating to his long term care needs, he now refuses to be " put in a home" and will only return to his house. He will not even consider places outside The Moorings.

They work hard to match you or your loved one up with the right caregiver. They are punctual and…read morekind. They provide excellent care for their clients and I would not hesitate to recommend their services.

Had temporary care for my 89 year old Mom while we were out of town and what a great experience…read more Such peace of mind knowing he was being well attended to. So great we are going to do this permanently 3 days a week. I am ready to go back to being the daughter and not the complete caregiver. Inspired Home Care is allowing me that blessing!

Like anyone else, I headed straight to hospital when my uncle got hurt or sick. Hospitals having to…read morecare for so many people and wait times, it was hard. It was even tougher when I was out of town. I've always felt sorry to my uncle since I couldn't be there for him, when he needed me the most. While trying to find alternative ways to take care of my uncle, I found this home healthcare service called, 'Primus.' I was skeptical at first since it's not me who's taking care of it, it's a 'service.' I've met John, manager of Primus, and Diane, the care giver, to discuss how my uncle will be taken care of... It looked simple on paper, but the 'real' services that they provide, it was better than expected. I couldn't tell the difference at first but a week or two later, I saw it. My uncle's got healthier and happier. What I wanted for my uncle, Diane and Primus team took care of it. I'm looking forward to how well my uncle will be. I'll write more later...

My mother is under the care of Primus Home Care for the last 3 years now, and I feel that my mother…read morewouldn't have made this far without Primus. Both case manager and caregivers are very caring. I will definitely entrust them until the last day of my mother. I recommend them without reserve!!!

My mom has been fighting Alzhiemers for 10 years now and in a memory care facility for the past 6…read moreand the last 2 in a nursing home. She declined rapidly very recently and she is saying it is time. I did my research and selected Rainbow to provide hospice services. It has been about 3 weeks and so far I have been quite impressed. lots of team engagement with me and more importantly my mom. I made a great choice in this part of our journey.

At the end of the trail, our brother, Robert Snyder, passed away. While we interacted with Rainbow…read morefor a relatively short period of time, we cannot say enough about the outstanding service they provided with sensitivity and understanding. Everyone we communicated with were great, covering all the bases, but Sharon stands out in terms of her knowledge and expectations. She was right on the mark throughout. Thank you, Rainbow, for. your support and guidance during a very trying time.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

A family member currently has a caregiver employed with this agency and we could not be more…read morepleased. Everything about our experience has been positive, beginning with our contact with the agency while searching for a caregiver. The caregiver is responsible and provides outstanding care for our family member. Highly recommended!

SVETLANA ROSHASS is a very BAD manager! I can't believe this mean and rude woman still work…read morethere? Svetlana Roshass works in Best In Home Service in 910 Skokie Blvd in Northbrook, IL 60062. Svetlana Roshass works as a manager in this place. I am talking about this MEAN Russian woman with red face and blond hair. My Mother and I had a question. We asked Svetlana Roshass to help us. Svetlana was arguing with us in Russian language. She was arguing with us the whole time we were there. Svetlana literally yelled at my poor Mother. Svetlana was rude and mean.Svetlana start yelling something in Russian language accusing my Mother that she does everything wrong, and this and that. Svetlana screamed at my Mother very loudly. My Mother is an elderly woman. My Mother gets very scared when someone is yelling at her. After we left, my Mother was shaking and crying. I had to take her to the nearest ER to see if she was okay. My Mother has a heart condition. I was very worried about my Mom. After this bad accident with Svetlana, I took my Mother to Emergency Room. This is very bad. This is Not the proper way to treat seniors in America. I will sue Best In-Home Service for what they did to my Mother. Something has to be done about this ASAP ! people like Svetlana can NOT work in the health field!