I went by to look at the place very nice and the owner is very nice as well. she really put alot in…read moreher home .

BEWARE!!! OF THE ENTIRE STAFF. GANN, PRECIOUS, CNA'S…read moreEVERYONE. They don't pay attention to detail and Doctors orders. The facility Dr. comes in for 60 sec or less. They lie when caught , etc.

Please think twice before letting your loved ones move in here. So many maintenance issues that…read morethey never address and the food is absolute garbage. The staff won't even eat the food. I wish my parents would have never made the decision to move there.

The best rehab facility for women in the state of Alabama !! They are caring , compassionate and…read morehave genuine concern for the lives of the mothers and children in their care .

They have black mold everywhere and rats running around eating the food we get to storage in our…read morerooms Absolutely would not ever recommend this place to anyone Runnnnn. Away from here

If you hate your parents this is the place to send them, unfortunately I love my dad and this place…read moreleft me with PTSD and I am currently undergoing therapy as a result of the way the staff treated me and my father. The emotional abuse and negligence the staff inflicted upon us was unconscionable and this was the most unprofessional medical environment I've ever encountered. This is a paraphrased version of the complaint I have sent to the relevant state department in charge of overseeing nursing homes. My dad spent three short days at South Haven in hospice care and the negligence and unprofessional conduct by the staff worsened the already traumatic experience of losing a father. I will try to document as much as possible. The bed they gave him was broken and he couldn't sit up. He kept on asking me to help him set up. I asked five times for a working bed because all he wanted to do was sit up. This went on for two days. He finally a working bed two hours before he died and by then he was so far gone that he couldn't appreciate it. He was transferred without any medication and spent the first day in pain and suffering without any relief the first day.  My Dad held a phD in Pharmacy and has worked at both major pharmaceutical companies and top research universities in the US. He kept on requesting the staff for specific meds to deal with his ailments, and I explained to them his medical background and what he was trying to communicate (he had difficulty communicating due to his stroke) and they ignored him and didn't document anything or report it back to the physician.  I could tell this upset him deeply as they weren't respecting his medical wishes or even giving him the time of day. My father stripped off his hospital robes because they were nasty and uncomfortable.  The nurses advised me that I get him more comfortable clothing, so I did.  They then ignored my requests to change him and left him in bed for three hours in a diaper convulsing in pain and misery unmedicated, and with no air conditioning to provide any relief. He was left like this for over three hours as I begged staff to dress him so he could have some dignity in his final moments.  They just kept telling me someone will be there in ten minutes for three hours. Other staff said that his wing was not their responsibility, as they were too busy gossiping and slacking off to help. The staff said they'd clip his toenails and then didn't. I should have documented those, they were disgusting.  They kept saying they would for days, but he died with filthy, overgrown toenails. At one point my Dad was obviously distressed and suffering and began shouting and calling for help.  I asked a nurse in the hallway to check on him and the nurse replied, and I quote verbatim, "I will f***ing check on him when it's f***ing time to check on him" and walked past me.  At this point I'm distraught and in tears and they could have cared less. The lack of empathy among the staff continued throughout the entire stay. My Dad's roommate was watching Fox News and True Crime documentaries that were causing him distress.  I played George Gershwin music to calm him down and his roommate called to complain and the staff had the gall to tell me to stop playing music.  So, my Dad is crying and hallucinating, I'm doing my best to soothe him in his last moments and in the background the television is saying sick depraved stuff like "and then they found her bloody underwear in the trunk" It was cold and inhumane of the staff to make that demand of me and I'm pretty sure it goes against the policies of the home to allow one roommate to watch TV while the other roommate dies in silence.​ Screw them, I put the music back on. It's just one of many examples of how they treated us. Another point my Dad started choking and when I asked the staff for assistance he said I was, once again quoting: "wasting his f**** time" while he was removing fluids from my dad's throat.  It then took over two hours for him to give my dad his hourly medication, which I feel was done in retaliation for "inconveniencing" him because I didn't want my dad to choke. They called us at 4am to come get my Dad's belongings when he died. They wouldn't let us wait until the morning otherwise they were going to throw out my $2000 laptop along with the rest of his belongings. What a miserable place. Only send your loved ones here if you hate them. if I wasn't there, my dad would have spent the last days of his life rotting in a diaper. Even if you go there, the staff will retaliate against your dying, suffering father for simply asking them to do their job. This nursing home made me fail as a son, because I flew across the world to make sure that I could say goodbye to my dad and make sure he could die in comfort. This place denied me of that and I will never forgive them for it.

My father was there for approximately 5 months before his passing. I have to say that this is the…read morebest facility in the area. I tried a fancy one nearby and pulled him because the staff were cold and seemed to be bothered by the smallest of questions which made me worry constantly. Here at South Have the staff were caring and attentive to his needs. My father was happy there. The staff called him Pop pop and he loved it. The staff have a very low turnover. They really care for their patients. It might not be a fancy place, but you know your loved one is being cared for in the best manner possible. It really makes a difference when you have to leave him after a visit to know that your loved one is in good hands!! I will always be grateful for the care given to my Dad!! Thank you all!! special shout out to Octavia and Daniel! You went out of your way to make my dad feel at home.

Our 87yo dad lives at Regency Retirement Village in the Memory Care unit. After disappointing…read morestays at 2 other area memory care facilities, we have finally found the right place for him. There are probably less than 20 residents at max capacity, and the entire area is open so the staff can see all the residents all the time, unless they are in thier apartments. Our dad has advanced dementia and can be difficult. The other facilities where he lived could not (or would not) redirect him when he became agitated. The staff at Regency, from the ED to the floor staff are kind and compassionate and PATIENT. During the Coronavirus lockdown, they have been in frequent contact with us to update us on Dad's condition and demeanor. He is happier and calmer than he has ever been.

This place, while operating under the veneer of being an idyllic place to entrust with a loved…read moreone's care, is a jerkwater con. The directors--last name's Rochelle and Chapman are incompetent shiests. Please reconsider your options, this place is about one thing: making money. Sadly, it seems most of these facilities aren't run by truly caring, altruistic people. Think twice about this place, your loved one would not thrive. None of this is to mention the COVID-19 cases here which they don't like to talk about. I reiterate, reconsider your options. There are facilities south of town that are much better; Glenwood for example, as well as many in Chelsea with great reviews. Good luck.

Anna at the bar was awesome and remembered our names and drinks every time we visited. Tuna tacos…read moreand wagyu sliders were spectacular.

While I know that many retirement and assistant living facilities say they will plan activities for…read moretheir residents to enjoy -they don't always follow through. My daughter has been playing here at Somerby for the residents for years. The facility is very clean and very well kept. The residents seem to be really happy and have a lot of activities on their schedule they can enjoy. It is never fun to need a facility to help your loved ones but this one is very nice and the staff seems attentive and helpful.

Ecsept for the food it is a four star. Food is substandard. Great activities. I would recommend…read moreit to anyone except for the food. Breakfast is the best meal of the day. It is very good. The rest not good. They seem to not know how to cook Southern food. We are on lock down right now. They have done a good job of keeping Corona out. Knock on wood. Good lunches would make it four star

My mother was a resident at Town Village for six years. Unfortunately, she recently had to move to…read moreassisted living. Town Village represents to their tenant's that if they are absent from the facility for 5 days they will receive a meal credit on their billing statement. However, they have failed and refused to abide by this policy. They also bill for meal delivery services in a way that is confusing and difficult, if not impossible to dispute. It appears they care more about their bottom line than they do about their tenants. If you care about your loved one I would advise you to proceed with great caution if you are considering Town Village, Vestavia Hills. Beware of wolves in sheep's clothing.

This was our first time at this retirement home. My daughter was here playing piano for the…read moreresidents. This facility has several different levels of care from assisted living to skilled nursing home and rehabilitation care. The front desk staff was super friendly and the lobby has a grand piano and is well appointed. The residents we met seemed very happy and those with staff helping them were well cared for. While I did not turn the whole building, everything was clean. I cannot comment on nursing care since we did not witness direct care but I would look at this facility for my mother if needed.