Zach was very helpful and efficient getting my vehicle refinanced with Canopy. Smooth experience…read moreand got all my questions answered!

I am remiss in not writing a review sooner. Nearly two years ago, I had the opportunity to purchase…read moresome property, but needed a loan to quickly make the purchase. Canopy provided me with multiple options for funding the purchase and we were able to quickly close on the sale. Since making the purchase, payments have been quick, easy and alway properly posted. It is always a pleasure working with member advocates and ITM agents for all my Canopy requests and transactions. Thanks Canopy for helping me achieve my dreams!

I did not leave that review. Numerica credit union is a good business and the staff is great. The…read moreparking is great as well lots of places to park. And they always get back to me. I am so very sorry about that negative review. I definitely did not leave it. You guys are great.

Several time fraud has been detected on my debit card and caught by Numerica. In addition a door to…read moredoor salesman tried to steal from my credit card account and numerica once again came to the rescue. Thank Numerica it's no wonder I've been a loyal customer for over three decades

Easiest and most accommodating bank I have worked with in years…read more 5 star customer service. Washington Trust in Spokane, Washington.

They gave me a second chance about 20 years ago when I needed help. The manager and entire staff is…read moreso cool. It's a great experience. And they have the coolest lights of any business on Sullivan road.

They provide a shared banking service for people whose financial institutions are on the west side…read moreof the mountains...they are one of the only credit unions that provided this during the COVID shut down. Greatly appreciated.

I saw a negative review saying something to the affect that they wished the employees at SMFCU Were…read moreyounger and more knowledgeable. I couldn't disagree more. Before entering into and large financial transaction, like the HELOC loan I took out with SMFCU. I always do my homework. I took about a month exploring my options. I talked in depth with 3 lending institutions, and reviewed online options. (Lending Tree, Quicken etc.) I found SMFCU not only knowledgeable, but they had the best rate and payment options available. And I was blown away by how fast and easy it was. I'm self employed, so that usually makes it harder when applying for loans and credit. I turned in my loan application on a Monday and the funds were dispersed to me the following Monday! Now I personally thought that was amazing! I do have a decent credit score and I provided all the necessary documents the first time. So I'm sure that helped. But I don't think age had anything to do with the knowledge and excellent service I received. And at the time of my loan I was not even an SMFCU member. Well I am now...they won my business.

I am a small business owner, and when you are a small business owner you need a bank that is on…read moreyour side. Washington Trust Bank is everything & more that I could ask for in a bank. They even sent me a congratulations card when I had substantial business achievement! I feel like I can ask them to help me with business items that a large bank would frown upon. Thank you for always taking care of the little guys, that is what makes our country go round!

Numerica Credit Union has been a great place for me. I have gotten two loans from them with great…read morerates. My checking account has been taken care of. Tellers are all friendly and the one time that I had a problem they solved it with a smile and very timely to my complete satisfaction. Its a super place to bank with.five star rating

If you want a bank that is attentive to your needs go to a commercial bank. You are more likely to…read moreget it there than Numerica! Do you like sitting on hold for hours and hours only to reach a person who rudely states "Not my problem". Do you enjoy being yelled at by bank employees at 8:00 AM? Do you enjoy wasting time leaving multiple voicemails only to have them deleted without a return call? In fact, you can make an appointment for a call only for it to go to voicemail with no return call. But the next day they will mail a unsigned form threat to you. After giving up on voicemails there is always written correspondence that apparently is thrown in the trash since there is never a response. It you like being stonewalled and lied to on a massive scale then this is the place for you. They have Jordyn, who likes letters after her name, to lie to you about the multiple phone calls never made and multiple letters never sent. The bank can apparently delete voicemail and throw away letters and they never happened. The DFI stated one might have to reach out to upper management to resolve issues. I tried that. Apparently John B, branch manager threw my certified letters away. No contact; bad look! Then Jordyn lied and said I never tried to contact anyone. This was sent in addition to the ones I sent to the branch regular mail. I also sent several certified letters to Carla C, Pres/CEO with no response. Again, not a good look. I sent copies of all letters to BBB. They didn't happen; ask Jordyn. Jordyn knows more about certified mail delivery than the USPS. They choose which calls to acknowledge. Yelling at me for 20 min at 8:00 doesn't count. They did admit to one from my daughter but claimed a different conversation than she reported. According to my lawyer since they own the recording they can claim what the want ; they can even lie. They can even dice and splice the comments. I have since contested Jordyn's response at the BBB but after a week she has still refused to respond. This issue could have been resolved months ago if someone had taken the time to speak to use when we called and followed through on what they had agreed to . Instead we got a rude, condescending, and demeaning attitude from the top down. A commercial bank is far preferable to this travesty of a credit union.

I want to thank Savanna Wickel for helping me withdraw from my savings the other day (Tuesday,…read moreApril 14th). Her patience and friendliness went far beyond the norm! Thanks, Savanna!

My experiences at ICCU have been pleasant every time I walk in. The tellers are gracious and…read moreknowledgeable!