We needed our ice maker on our fridge fixed. They gave us the estimate, got the part, and finished…read morethe installation in three days. Since we're not up there every week, they took care of everything and kept us informed of the progress each step. Would definitely use them again!

Kimbro's has helped us out several times, and they always do a great job. For some reason, our…read moreappliances tend to be more complicated than most, and Kimbro's always goes above and beyond to make it work. Lisa and Kim in the office put in a lot of time and effort to find a suitable replacement that would fit, and Jerry and Tom did a fantastic job on the installation. We really appreciate their team work!

I've had A&S Appliance out to my cabin twice to repair a Clothes Washer and a Refrigerator. Both…read moretimes they diagnosed and fixed the Appliances quickly and at a reasonable price. I will definitely call them the next time I need an Appliance Repair or to buy a New Appliance. Their Customer service is outstanding!

I did not end up Using this company because my guest in my…read morecabin decided to wait and I just had a new fridge I had brought up but the customer service was great and I will definitely use in the future!

We ordered a refrigerator paid in advance.... were told it would be delivered by the 24th. I drove…read more2 hours to get there by 9:30 am to wait for a delivery. There was no confirmation. When I called the owner said he wasn't sure if it were going to arrive and that he couldn't deliver it. We waited and showed up for the delivery and were screwed. Our renters were to arrive that weekend. Had to cancel. We were trying to go with a small business for support. But failed to get the product. He got a one star for refunding our money. Don't order from this company.

This guy is a thief. Charged a 90$ service call, does not apply to any work. Claimed the fridge…read moredefrosting was not working. Said we need a new computer board. $700 labor plus parts. ($800 part) Compressor and fan was running, and the boxes were cold, just not cold enough. Just needed freon. Lied to my face that there was frost in the fridge. There was none. Said my tenant was lying , and the service guy I bright up the hill was lying also. After seeing all the complaints, looks like he keeps his store open on just doing service charges. Do not use this company. Ripoff big time.

I have been a part time resident of Big Bear Lake since early 2020. I rent my place out when I am…read morenot there. It's been so hard to find people to come fix issues that pop up in a timely manner, since someone's vacation is on the line if I can't get a problem fixed before they arrive. Some of my issues have been small, but some have been VERY big. Jesse and his team at Big Bear Home Mainenance and Repair are the only people I have worked with on the mountain who have ALWAYS showed up, always done great work, and always guarenteed their work. I have hired other people who charged less, and been quite dissapointed with the outcome and usually been left in the dark with no follow up or phone calls. I trust Jesse, and for me, that says a lot. Highly recommend! He is my first call for plumbing, electrical, water intrusion and so much more!

Jesse is THE most unreliable and unprofessional operative in Big Bear. Avoid at all costs…read more My tenant is experiencing a potentially fatal gas leak and I needed emergency assistance. Jesse said he could only be there from 8:30am to 9am this morning. My tenants rushed up from the valley to be there to let him in, as it's unsafe to stay there, and he didn't show up. He also didn't respond to any phone calls or texts, despite the fact that I can see he read them. How any tradesman can survive with this level of unprofessionalism or incompetence is beyond me. I can only assume that there's no other competition up in the mountains. Find any way NOT to use Jesse at Big Bear Maintainance.

I purchased a brand new GE dryer from Costco had it delivered plugged it in and started making…read morenoise. The tech that installed it took the back cover off bang some stuff around and it stopped making the noise. After the third time of using it it stopped drying I called GE they sent me an email stating that John's lake appliance would contact me within 24 hours after three days I contacted them and the gentleman who answered the phone said yeah he received the email and he would be out sometime did not give me a date nor a time. Once he came out I met my housekeeper he told her it needed a heating element after 30 days I contacted him and asked him about the part he was kind of irritated that I was asking where the part was come to find out he did not order it. Since then I've left him three voicemails with no response whatsoever avoid this Business

John's Lake Appliance are flakes. Maytag scheduled the appointment with us for Wed 7/31. Then John…read morecalls to say he only works Fridays & we accept his rescheduling wishes for Fri 7/26 between 12:30p-8:30p. We waited at the house & he never showed. When you call his # 909-731-6675 it says don't leave a voicemail on this line call his office line 909-866-5757. Lo & behold the office line doesn't ring. Totally unacceptable. We'll be making a big deal about John's Lake Appliance ghosting us with Maytag Corporate.

I can't say enough good things about this company…read more I had my Samsung Dryer stop working, before it did it was making a banging noise until it just stopped altogether. I called, they got me on the schedule right away. They communicated with me along the way, and were able to get the dryer fixed the day of the call. If you're looking for a serious appliance repair company give them a call, you won't regret it! [:

Thank God for Bill At Expert Appliance Service. Honest, reliable, helpful. HIGHLY RECOMMEND!!!read more

Professional, thorough and a timely turnaround are some words I would describe Alana and Craig's…read morework. My wife and I always marvel that it's like walking into a hotel when we enter into our Air B&B in Big Bear. This duo works hard and takes pride in what they do. They have the mentality to treat your home like it's their own. Not only do they clean but can do maintenance as well. On top of all that, they are both great people and 100% trustworthy, responsive and responsible. Craig and Alana have been maintaining our home for well over a year and with that we highly recommend them!

Beware of this con-artist and STAY AWAY from this scammer: Craig Allen! He gives you a quote for…read moreyour job and requests a deposit to purchase the materials without even giving you a receipt for the materials. Then he shows up after 2-3 weeks increasing the quote/price right there before even starting the work. If you disagree, then he steals the materials that you've already paid for and doesn't give your money back! This guy should not be allowed in our community scamming and stealing from people. STAY AWAY From this scammer!

Mike what is Zelle con…read more Great job Mike very nice and curious fixed dishwasher I did not need to buy a new dishwasher OK

Poor follow through. No response/ghosting to messages after taking easy money for initial…read morediagnostics. Would not recommend Mike.

Marco and his team went above and beyond what we originally asked! He was very communicative,…read moreespecially since this is our rental property and we don't live in Big Bear. He made it so easy to give us a quote, and it took him about a week to finish the project! He sent us pictures of the before and after, which we really appreciated. He was fairly priced as well! I highly recommend Marco and his team at Vertz!

From the owner: I'm Honest and hardworking and all my work is clean and precise. I offer warranties on all the work…read moreI do and If you're not satisfied I will not take your money until I get it right. Call today for a free estimate.