nice clean small room, all you need. beautiful location across from Lake Gregory. I enjoyed my…read morebalcony and views.

We had a beautiful balcony view overlooking the lake and trees. The location was perfect--right…read morenext to Toni's Mexican Restaurant and within walking distance of a grocery store, McDonald's, and several cute shops and bars. It's directly across the street from Lake Gregory, making it incredibly convenient; just park in your parking spot at the North Shore Inn and walk over. The room was clean, cozy, and even included some snacks. We had a very comfortable stay and no complaints at all. I would definitely stay here again and highly recommend it to anyone visiting the area.

We rented 6 rooms. The staff were helpful, patient, and very kinds the hotel was really nice! We…read moreenjoyed our stay.

My cabin was barely adequate. Everything in it was very old and poorly maintained…read more The AC was unbearably noisy. There were a number of small holes in the walls where art or shelves once upon a time. It wasn't spotlessly clean either; dust and some sort of gritty film covered the bathtub surround. It was advertised as a non-smoking room, but the smell of stale tobacco permeated the walls. The bed was okay...the sheets were clean, but the mattress was a bit spongy for my taste. There is a two-story much more modern motel building on the property, and it might be better; but I'll never know. I won't chance it again.

Had such an amazing weekend with Seth and Jenny. In just 2 days I felt like I did so much! Hiking…read morein the beautiful forest near the house, sound bath, yoga, delicious food, chill time and lots of good vibes and laughter. Felt 100% welcome and comfortable with the freedom to do what I wanted. Relax or join in activities. The house was cozy, the Mountain view's amazing, the fresh air....ahhhhh and Seth's and Jenny's hospitality was superb. The drive was easy and who knew this adorable hidden gem Crestline was so close. Would definitely recommend this and definitely would do it again. 1000%! ‍

We had a fantastic experience! Brandon, Leanne, and the entire team were absolutely wonderful to…read morework with. They were incredibly helpful, responsive, and went above and beyond to make sure everything was taken care of. You can tell they genuinely care about their guests and providing a great experience. I would definitely recommend staying with this team and would happily book with them again! Great communication, great service, and an overall excellent experience.

A few clarifications are needed in response to the owner's reply, since it introduces claims and…read moredetails not part of my original review. On the wildlife issue: Whether it was rodent or bat droppings isn't the point -- either way, it's a health and safety hazard, and that's what my review addressed. On timing, we were told cleaning was signed off around 3:40-3:50 PM and we weren't given access to the unit until nearly 4:00 PM. By the host's own timeline, that leaves only a 10-20 minute window for this to have happened after cleaning -- or the unit wasn't properly cleaned to begin with. Either way, it should have been caught before a family with small children moved in. As for the house rules disclosing general wildlife possibility in Big Bear: a blanket disclosure doesn't excuse an active, uncleaned health hazard in the room our kids were about to sleep in. On "solution after solution": When we first called the property's staff, we were told there was no reported active issue at the unit -- no remediation or transfer was offered at that point. It was only after we contacted Airbnb support directly that a possible move to another property came up, and by then we chose to stay with family instead rather than lose more time getting our kids settled. To be clear, we never requested compensation, a discount, or anything beyond the refund for the booking we could no longer stay at and the playpen deposit. The mention of a future discount, and later a free stay at the owner's personal cabin, were both raised unprompted by her staff and the owner -- I only followed up to ask about the discount after her team had already brought it up, and we ultimately declined the cabin offer. On the Venmo/deposit point: This wasn't in my original review because it wasn't relevant to it; the owner raised it. For accuracy: we received both the Airbnb refund and the playpen deposit refund in full. The mismatch was in urgency -- the deposit was requested and paid promptly to get our kids settled, but getting it returned took three follow-up messages over a full day before it was processed that night. On the unannounced visit: While I was upstairs on the phone with Airbnb support trying to resolve this, the host sent an unfamiliar man to the property without confirming who was there or where. My wife and our two young children were downstairs. Regardless of exact positioning, having a stranger show up unannounced during an active safety complaint is not okay. On the personal outreach: We heard nothing from the owner personally until after this review was posted. At that point, she called, left a lengthy voicemail, and sent numerous long texts to my personal phone. Some of what was shared in that contact was inappropriate and unrelated to the situation, and I won't detail it here out of respect for her privacy -- but the manner and timing of it were unprofessional. Our original review reflected an accurate, factual account of what happened. We stand by it and won't be engaging further in the comments.

My friend is looking for a home to purchase and I found YELP recommended Crestline Real Estate. We…read moremade an appointment and met with Rose. She is absolutely fantastic. Very accommodating to her clients and is knowledgeable in real estate. Unfortunately, from prior experiences, I know not all real estate agents are knowledgeable in their field. Which is important when you're buying in the mountains especially. She knows the area well and where it's best to purchase.

I have never been disappointed with Crestline real estate. I've used them for notarizing documents…read moreand they are always very helpful. Willing to meet me when needed. They are excellent choice if you're looking for Notary, thank you Rosemary and Miranda. Dena M.

The grounds were lovely and clean. The staff was friendly and helpful. I was concerned that the…read morecabins were too primitive, but the bunks are reasonably comfortable and the cabins did not get cold at night. There is electricity available inside and the bathrooms have 2 stalls and a shower. There is also a large cabinet to store small items. I was also concerned about the food because of prior reviews (burned hamburgers and cold cuts). It was 100% not true! Both mornings we had hot eggs and potatoes. One morning included sausage. There was a nice assortment of yogurt, fresh fruit and oatmeal with lots of extra toppings, along with nice pastries. Lunches were also quite nice and included hot entrees, salad and goodies. Dinners were hot meats, baked potatoes with lots of toppings to choose and cooked vegetables. I was more than satisfied with the amount and quality of the food. Even though our party arrived a little late on the first night, there was parking available near our cabin. Lots of varied activities were also available for all ages and abilities. Our group is looking forward to going again.

So fun for our daughter! What an amazing place for kids to spend time at. It's definitely a…read morebeautiful area to explore.

Cherai and her team have been cleaning my Airbnb for over a year now- they are reliable,…read morecommunicative and kind. I highly recommend their services.

Cherai thoroughly cleaned and dusted all our many shelves and all the things on them... She did a…read morewonderful job and they all look so beautiful... Cherai is also very affordable and just delightful to know!!! We highly recommend her and look forward to her coming back to our Twin Peaks cabin...