I live in a unfurnished 2 bedroom 2 bath unit. I've lived here for 2 years and will keep living here until I'm done with school (another 2 or 3 years). Our apartment has tons of space, storage, and natural light. I love it here. Everything has been great except the maintenance during our first year here. It took over half a year to get maintenance in our apartment to fix our leaking kitchen sink. This is because there was only one maintenance guy at the time. Since then they have hired a few more people. Maintence doesn't seem to be much of an issue now. The last maintence request we put was fixed within a week. It's super quiet which is great for studying. MVAP is very pet friendly. My dog loves it here. The shuttle and bus seems to run on schedule. I've only ridden it a few times but I always see the bus or shuttle at the bus stop and the drivers are awesome. The office holds events all the time. We get free food and goodies from them frequently. If you're looking for an apartment to live in Morgantown, I highly recommend MVAP! read more

Apartment was not ready for me to move in on the date agreed upon in the lease. A week later it was so called approved for move in. I went into the apartment and it was absolutely awful. Fresh rat feces everywhere, dead begs, Cob webs, and leaves not taken care of in the breeze way. Electrical outlets outside are not covered. Holes in the carpet, and in other flooring. The apartment was trashed from previous tenant but definitely not in acceptable condition for move in. Was told I could hire a cleaning person myself to have it cleaned by office staff. The keys didn't work to the mailbox and I was told I had to go to the post office myself to get the right key. I would give zero stars if that was an option. Do not move here!!! read more

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There currently seems to be an issue with their transportation amenity. Student tenants often cannot get to class nor to their student employment using the transportation amenity and rely on paying out of pocket for uber with no promise of reimbursement. read more

I would never recommend this place to anyone. Was told the carpets would be professionally cleaned, walls would be repainted, and ready for move in. Was the most disgusting place I have ever stepped foot in. Microwave was shattered, carpet ripped up in multiple places, walls were so dirty. This happened with probably over half of the units on move in day. Luckily got out of my lease because of how terrible the condition was. Do NOT sign a lease here. read more

On move it the walls were unpainted, the carpet was disgusting and there are soft spots in multiple areas throughout the unit. The steps are falling apart and missing boards. Today 1/14/2024 we had a light snowfall the steps were not clear and I fell leaving for work this morning. The parking lot wasn't treated at all. I am tired of walking up the steps worried about the steps and if they are going to hold not to mention when I get to my floor the first thing I notice is a trash can outside of one of my neighbors door it has been there since at minimum the 2nd week of this years move in. The only thing they have done is place a trash bag over the lid because it was most likely starting to smell. There is siding missing on the buildings the overall look of the complex reminds me of a converted project housing in a small city. There's no way I would recommend this complex to others nor would I resign to extend my lease the next 4 months until graduation can't come fast enough so I can leave this dump. read more

I really enjoy the location and campus of Mountain Valley. It is quiet and away from the hussle and bussle. It is also very pretty up on the hill. The apartments themselves are very nice, and I have zero complaints there. I can always find parking too, and my guests can as well which is nice. It is very convenient having all your bills in one payment (all utilities included). Also, the fact that they are pet friendly is great. I also have had good experiences with maintenance, and the guy that comes is always very nice, prompt, and helpful. I gave four stars because I wish there was more dumpsters around each of the buildings or at least one up on scenic view as I currently have to drive my trash down every time I take it out. Also, they push renewals on pretty strong and early which can be frustrating. But overall I have enjoyed living at Mountain Valley. read more

The apartments are dated and cheaply built; the pool was not opened the entirety of summer 2021; the gym is filthy; they will enter your apartment with little to no notice; and they rarely respond to maintenance requests. However, the worst part is that they will charge you more than your security deposit for the smallest things, such as $300 over your deposit for "cosmetics." They will not allow you to dispute these fees, and they will send you to collections if you try. Please go find a good apartment that is not owned by a money-hungry corporation. read more

I really love my apartment itself, and how it is pet friendly here! However, the maintenance is terrible! When I first moved in, the dishwasher was broken so I put in a work order. It took over 2 MONTHS for this to be fixed. I called the office repeatedly asking when they could fix it, and they always said this wasn't an "emergency" because the dishwasher wasn't flooding the apartment. My smoke detector is now broken (I've changed the battery, it's something to do with the wiring) and the work order has been in for a month now, still not fixed. I have also noticed recently that there are cigarettes littering the grass around my building, which is unsafe for the amount of dogs that are walked here. I can't decide if I want renew my lease or not, solely based on the maintenance issues. Update: more maintenance workers have been hired, and they seem to be a lot quicker now. I ended up renewing my lease because the apartments and community are so nice! They also now offer a discount on rent based on your GPA which is amazing! read more

me gusta los apartamentos porque hay seguridad y las personas de la oficina son amable y tienen cámaras de seguridad les doy un 10 de 10 me encanta todo la área de la alberca y todo read more

Best apartment complex in Morgantown hands down! Best value, staff, amenities, and a pretty awesome location. If you haven't checked them out then you're cheating yourself! read more

Great place for a great price! Pet friendly and wonderful facilities! Would recommend

The convenience of having 2 dog parks to take my pup to is great. It's very friendly and laid back place to live.

I'm still waiting 10 months later for deposit money to be returned even though the apartment was left cleaner and in better condition then we moved my daughter in and we have their release stating there was no damage. Be careful with this company, they don't spend a cent on upkeep for their properties. read more

This complex not living up to their sales pitch. *Waited 2-6 week's for appliance repairs. *Gym was closed for 3 months and is reaccuring. *Vast majority of gym equipment is broken or on last leg. *Limited Club House/ Business Lab evening hours *Accounting Issues, not properly applying payments to rent. *Mountains of trash bags around complex. *Full Trash bins (including dog litter bins). * Hot Tubbroken/ or out of gas for nearly 1/3 Summer *Pool had green in it at end of summer *Rising rent, year to year *I could go on.. read more

Mountain Valley Apartments is a pretty great place to live. It provides all the basic amenities, (provided in apartment) plus extras like a pool and hot tub (shared, those are at the clubhouse). The apartments are well cared for, and sometimes they do fun things with the community. I'll be honest, the best part of it for me is the shuttle, washer and dryer, and the fact that they allow pets. At the last place I lived, the washer and dryer and gas would have run me an extra 100-150 a month. Considering how affordable that makes it, I'm happy. As far as I know, the only reason they wouldn't get 5 stars is because sometimes maintenance takes a while. I haven't experienced this myself, besides the doggy bag dispensers not being full, but this seems to be common. Though I do believe you are expected to fix a certain amount of things yourself. (Lightbulbs and all that.) This is fair, they can't do everything. read more

Nice little community and a great place to live of you want something a little quieter than your average college apartment complex.

I lived here through school. After the change in management, I started receiving overage fees on utilities that were supposedly included in my rent every month. There was a period of three months that I did not live in my apartment, yet somehow my overages on electricity increased by $50 a month during that time. When I questioned the office, I was told they didn't know what to do and that I must have been using more electricity than usual and to pay up. My fiancé and sister currently live in two separate buildings at Mountain Valley. They keep their heat on the same number throughout the year, and they use an equal amount of electricity, yet my fiancé just received a bill for over $100 in overages. Don't live here unless you like paying extra money and being lied to/avoided by the office. read more

Love living here! My favorite parts about living here is the great location and having all utilities included! Friendly staff and super helpful maintenance crew! read more

Granted college towns are not known for wonderful apartment managers, but this place is EEKS! Yes, they will say they are under new management (they've had three managers since they've opened), dont fall for it! And, yeah, it "looks okay" on the outside, but the problems wont manifest themselves until you're in too deep. The "gym" is constantly overcrowded with people that dont live at the complex. Half of the weight machines are broken or unstable, and you hardly ever get to use the basketball court because of the aforementioned non-residents. People will literally wait outside until a tenant leaves the gym, grab the door, and rush in with their 10 buddies. They say they have package pick up service, but they never call you when you actually have a package. You have to know when something is supposed to arrive and call and ask if it's there. God forbid you get an unexpected shipment of food goodies, it will be there all darn year! The units: Well my first reaction to mine after I moved in was the overpowering smell of dog urine. Not to mention the four shades of white paint on the wall. The carpets are so thread bare (and stained) that I cut my feet on rug staples if I'm not wearing slippers. NO water pressure. If I have to actually use toilet paper (even three sheets), I need to use a plunger. NO hot water. It never gets hot enough, and it only stays somewhat lukewarm for three seconds before you have to readjust the temperature. Sure, call the management, they come out and figure, well "Technically" it's still working on some level so we dont know what your problem is... Yeah, sure you have water and it gets warm, but unless you are good at taking a 3 second shower, it gets old! And using a plunger every time you have to flush isnt "funsies" either. They never plow -- well, that's not entirely correct, they will plow well after it has stopped snowing around 1 or 2 am, never earlier and never more than once -- so if you havent made it up the hill or down the hill before the snow hits, make sure you say a prayer before trying to run the hill - and make sure you have your snowboots in the car at all times in case the prayer doesnt work. The trash compactor is constantly overflowing. Watch out for move out days, the trash compactor and overflow area stayed full and unemptied for almost a month. They waited until the entire complex was overcome with the smell of rotting garbage before finally emptying it. My friend recently moved out, she got totally disgusted with their lack of help and finally managed to find a way out of her lease. They actually said they were sad to see her go because she "was one of the only tenants who didnt call them every day with problems!" Her response, well, when I figured out you never did anything when I called I gave up on trying! I'm so jealous of her, I cannot wait until my lease is up! All and all, is it the worse place to live, ever? Well, no. But, the aggravations add up, and, for one of highest rents in town, I expect a LOT better! read more

As a professional adult, this place is a hot mess. Every other month I get an email informing that I over due on rent, despite the fact that my account is payed in full. It's always an accounting error to blame on a third party. On top of that maintenance is weeks after and a bandage (thus causing more follow-ups). The facilities are show pieces but nearly all are broken or in need of repair. Dreadful. read more

My daughter lives at Mountain Valley. The girls in the office are always very nice and helpful. However, the attention to maintenance leaves a lot to be desired. A maintenance request was put in 7 weeks ago because of a leak in the kitchen. For seven weeks the sink and dishwasher have been unable to be used. We've made calls and emailed the property manager and management company to no avail. If they would get the maintenance issues under control, this could be an excellent place to live. As it is, go elsewhere. read more

It's pretty much what you'd expect from a college-student oriented apartment complex. My apartment is reasonably sized and the kitchen gets the job done. The build materials leave much to be desired. Want to clean a stray mark on your walls? Good luck. The paint will come off every time. The blinds are incredibly cheap. I've had to replace them several times because they break. That's just an example of what to expect. The amenities for this place are pretty hit-or-miss. They try to do community stuff on a fairly regular basis. Lately, it's all geared towards getting people to renew their leases (they're very obtrusive towards this, signs, text messages... very annoying). The gym is fairly disappointing. It takes months for equipment to be properly fixed. The straight-bar in the gym has been bent for years (no kidding). It's usable but I haven't seen them invest any money in improving it. The full court basketball is nice though. The office is helpful and friendly. After living here for two years, I've finally decided that the costs of moving to another apartment are well justified. read more

I absolutely love living at Mountain Valley and would recommend it to anyone, especially pet owners. I am a very picky person when it comes to choosing a complex and I can honestly say Mountain Valley does not disappoint at all. From free parking for my friends and me (yeah Morgantown people I said PARKING, free parking DOES exist. Crazy right?), dog parks and potty areas for my pup, an awesome rec center with gym and tanning, some of the friendliest staff EVER, to the apartments themselves, this place really does have it all. I have a one bedroom apartment here so I was concerned with not having enough storage space for all my extra stuff. I was amazed when I moved in at how well the layout was made in the floor plan so that there was actually so much space for storage in both my kitchen AND my bedroom. I've had no issues with anything besides a flickering light which is super minor and I figured would be examined within a week or so after I reported it. NOPE. First thing Monday morning maintenance was there and finished within 10 minutes. Overall I am extremely happy living here and will be without a doubt renewing my lease for next year because I couldn't see myself living anywhere else after residing here. Mountain Valley really does set the bar high! read more