I just finished my quarterly "Established patient wellness check." A Medicaid benefit, something…read moreunremarkable, but never with Sue. I'm grateful for the good health I enjoy, but more importantly I'm grateful for the continuity of her care. Sue knows my name and condition without having her nose in a screen. We talk about things generally and she's always present in the moment. I cannot put a value on my good fortune to have Sue as my nurse, a caring provider who knows me, and absolutely does her best for me.

Sue is absolutely amazing as my provider! I have not felt this cared about for a very long time!…read moreShe has encouraged me so much in my weight loss and health conscious journey!

Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!

I wish there was a zero stars option for Heather Dietz. My first appointment with Heather Dietz…read morewent really well I felt like she was going to take the time to follow my medication requests. My second appointment was the worst experience I have ever had with a medical professional, I was ready to walk out within the first 10 minutes but had already paid $250(!!) for the appointment. When I arrived for the appointment Heather had no interest in listening to my input or opinions. She was extremely confrontational and rude to any remark I had to say. She provided zero trust and did the complete opposite of my requests. Our visit made me feel 10 times worse about myself and my medical future. Instead of providing helpful solutions she pushed me and prescribed me medications that I did not want to take.

First of all, Amber and Michael at the desk are amazing! They are kind and compassionate. You…read morecouldn't ask for better. Heather is excellent, she really knows her meds and she listens very well. I trust them and feel fortunate to have found them

The counselor that we saw was great though turns out he couldn't assist with what we were seeking…read more My problem is I have them my insurance info before the appointment, and no one told me he wasn't even in the network plan!! Why would they make an appointment with him then?!?! I was referred to the counseling center through my Saint Al doctor, and my husband works for Saint Al's yet they couldn't seem to make sure that insurance would cover the appointment. When I called and informed them of the huge bill, the lady on the phone was super rude and said it was my job to call the insurance company ahead. I did call them ahead!! The Insurance co said a copay for counseling is 20 bucks. How am I supposed to know I need to check the specific counselor's name for coverage? The receptionist was unfeeling and rude. They Don't take care of their patients and don't take any responsibility for their errors.

Have special needs testing places are hard to find with out being on a 18 month waiting list. This…read moreoffice was very quick getting my son in for his nero testing with professional staff and extremely kind staff and a very clean office and calming environment. My son and I were very pleased and i would suggest them to any parent or caregiver that needing to get right in or lost on how to start getting mental health services in order.

Where to begin? My mom who has been trying to trash my…read morerelationship with my oldest for years brought my 17 yr old to see Rebecca. First no one called us to approve the visit. Second my daughter was diagnosed as clinically depressed or possibly bipolar within 30 minutes of sitting in their chair. During this visit Rebecca went through messages between my daughter and I saying I was trying to gas light her then offering her medication. My daughter lives with me is on my insurance and under my care. I have truly been in deep thought wondering if its normal practice to analyze, pick apart then demean a custodial parent? Especially when said child is doing negative things that can endanger their life or image? Since this fiasco my best friend/daughter who was in chaos because she had survived a hurricane 5 and her whole town was destroyed including our home has decided to move out, and not talk to us anymore. She is unemotional toward us and her sisters who idolized her. I had contacted the office complaining about the situation. I was contacted by Rebecca who in turn told me the office didn't violate any laws because A) my daughter is 17 and B) Because my mom who is not her parent said it was ok but Rebecca had decided to terminate the patient contract. Which is weird why would they do that if no one was in the wrong? Rebecca then called my mom and spoke with her for over 15 minutes discussing my child and her care. Rebecca then in turn offered over the phone counselling to my child. Since everything has taken the turn that it has I contacted the office asking for a email so I could be discrete and give them a update on how counsellors shouldn't fuel angsty teens fires while disrespecting their parents or maybe just get parents permission before treatment. So since this strange establishment doesn't like to contact custodial parents asking permission to diagnose then medicate their child after one session They don't have a website or email And their management doesn't like to return calls

Kellee, Ross, & everyone else there is really great & have helped me a lot. It doesn't hurt that…read morethey also take my insurance ;)

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

I can't recommend seeing any doctor/PA at this office, but the front desk staff is delightful…read more I found that the medical staff does not chart well. I've had to tell them numerous times the same information. Medical information. You know, data they're supposed to have handy. I've had tests ordered missing key markers and had to go back and do them again. I've had incorrect tests ordered. Total waste of time. Overall, the quality of care here is poor and not worth your time.

Update: Beware on leaving reviews. Shortly after posting this the owner called me (which means they…read morelooked me up in their system). 2nd Update: Received a pages long direct message (separate from her response below) in Yelp in which I was chastised by the owner for hanging up the phone on her and in which my confidential medical information was discussed. Additionally, three additional immediate five star reviews were quickly posted so I personally might be a bit cautious about where those came from. OP: I thought I was starting up with an established primary care provider. The signs on the building were temporary and removable. Did the initial appointment and bloodwork. They scheduled a follow up in two weeks. In the meantime I did some research and clinics by the same name in other states had terrible reviews and said it was a scam to sell supplements and weight loss surgeries. I went back to see what happened. They reviewed my results and presented a list of supplements I needed that I would be able purchase at the front counter. Keep in mind, I am on prescriptions for daily multivitamins, daily prenatal vitamins (not pregnant, for folic acid), and vitamin B-12. I didn't go back.

Where to start! Dr. Sergey & Lauren are awesome! Super thorough which I cannot wait to go down the…read morejourney to fixing my health! Dr Sergey is very understanding and he listens as we go through life history& see key points for when things could affective my health! Love him! And I believe Amelia that was helping us for the membership& scheduling was super nice and awesome! Everyone was amazing ' can't wait to see what the future holds!

I just want to say thank you. From the front desk to behind the scenes. Since I have been there…read moreabout 3 to 4 years at the Eagle office and the other offices, when needed, it has gone smooth and follow up has been wonderful. The portal is such a great way to find and communicate what you need. I enjoy my time spent talking thru any issues and have been so happy with what we are working on. My heart and soul are filled. :-D. Thanks again to all of you.