I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

They quoted me a price and when I go to pay the bill it was double they said 8 to 10 hours of…read morelabour I go to pay the bill. It was 28 hours of labour and then they told me a week and they've had my vehicle for a month. This place is a bunch of crooks. I wouldn't bring my wheelbarrow here.

I am a60 year old woman with a strange noise in my car... Leo's answered my call and treated my…read morewith respect and kindness. He could have tried to take advantage but didn't. I am confident that my car is ok, that I will recommend Leo to my friends, and that I will call him again for my car need s. Even my next oil change... In my driveway... Woo hoo!

Leo went out and completed a prepurchase inspection for us on a used vehicle. He was very thorough…read moreand communicated along the way. He seems like a very trustworthy guy and I would not hesitate to contact him again if the need ever arises!

Fantastic service all around. I stupidly locked my keys in my trunk after loading it because I was…read morein a hurry and not paying attention. I called FIVE locksmith/towing etc. companies, of those, only two answered and one was over a two hour wait. Krista with Hart's not only actually answered the phone nearly immediately, but she was also wonderfully pleasant and helpful, I was given a very reasonable quote for service pricing and a time estimate from her in probably under a minute. The estimate for wait time was 30 minutes until arrival at my vehicle. Elwood with Hart's arrived in 29 minutes and had my vehicle unlocked easily in record time. I paid and bam, back on the road to get home. I was SUPER STRESSED because my dogs were boarded and I was due to pick them up that evening. Because of Hart's ability to answer the telephone right away and swift service, I was able to pick up my dogs just as the kennel was due to close for the evening. THANK YOU so much, Krista and Elwood. You saved me a ton of anxiety and another night's boarding fee for two dogs.

Excellent! After what seemed like forever with a flat in the highway for our road service tow, a…read moretrooper came by and suggested Harts. Robert was our driver. Not only did he arrive in under 20 minutes, he found a tire store closer than we had found with our tires in stock! He was super courteous and went above and beyond. Highly recommended.

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

I am so happy to have discovered the guys at Broadway. Especially Benji, he has been so…read moreunderstanding and helpful and resolving my alternator replacement. They have gone above and beyond providing outstanding service even making sure I get home. This I believe is my four or fifth time with Broadway on various services all have been outstanding.

I take my car to Broadway Automotive & Tire for all routine maintenance and for all repairs as…read morewell. This is a family run business that has a way of making you feel like part of the family. They've saved me a small fortune in repair bills simply by being honest people of exceptional character and integrity. From a simple oil change to a squeaky suspension or a nagging dash light, I always know I'm going to be treated fairly and my car is getting expert care. As a senior citizen who has to rely on this car for many years to come, I am beyond grateful for these good people.

DO NOT RECOMMEND!! I paid Dillon for new parts and service, and never received the new parts, a…read moreresponse, or a project completion. I paid the asking price for buying the parts and installing them (new front and rear brakes, front and rear rotors, windshield wipers) for one vehicle, and a throttle body (part only at that point) for another vehicle. NEVER repaired the throttle body. Removed it, 2 other parts were broken during the removal process, left that vehicle in parts in my yard with the engine cover missing. Then stated he would need to take the entire rear part of my motor off (and maybe another part), it would be a 2 day job, he needed to order a part that could only be purchased from the manufacturer, that part would take 2 weeks to arrive, would cost $2000 due to tariffs, and he could get it all finished for 2500-2800 when parts arrived. I questioned the continued increase in the price and was told it was because of tariffs and no place has the plastic part only the manufacturer. ALL of that regarding the necessary parts or how to fix the throttle body was incorrect. I ordered new parts for the ones that were broken (they were not broken before the old throttle body was removed) for less than $200, and the repair was done in a couple of hours for no where near what Dillon was stating he would charge. NEVER replaced any rotor or the front brakes for the other vehicle despite stating the rear rotors were replaced when the rear brakes were replaced. He only replaced the rear brakes (and they started making noise less than a week later--never made any noise prior and I stated I needed brakes and rotors based on my visual inspection of them and that is how i knew the rotors were never replaced--I looked the following morning). Stated there are 2 different types of front brakes for my vehicle, and he purchased the wrong ones despite entering the VIN in to search for parts. That also is incorrect--you type the vehicle information into the system, and there are different brands for brakes, but not different types (he said one type had 2 prongs and the other had 3 prongs). He stated that if I paid him for the parts (and he showed me some price list on his phone), he would drive to my work the next morning and repair my brakes so that I could get it inspected on the way home from work. That never happened. I never heard anything until after I sent emails and texts stating I was very concerned because I paid for the parts and install, but had not heard anything. Hours later he responded and stated he would be heading my way after he finished an alternator job. He never came or responded again that day/evening. I reached out again the following day inquiring about when the work would be done since I had paid for the parts and install already. He came late that day and then only "replaced" the rear brakes, but said rear brakes and rotors were replaced. After not repairing the brakes and rotors as paid for, he told me to take my vehicle to a shop in Churchville for a state inspection since the person working there "knew his [Dillon's] work and doesn't really check anything for the inspections, so it will be a guaranteed pass and will save you in the long run". I just want a refund for the parts and services I paid for and never received or give me the parts that I paid for and never received and refund for the install fee that was paid upfront as asked. They do not respond to texts or emails and the voicemail is full, so you cannot leave a message.

Dillon and his team are great!! Our car overheated at 8pm on a Friday. Dillon was the only mechanic…read morein the area open and willing to meet us where we were. They got to us within an hour, diagnosed the issue, and made sure we made it to our destination. He wasn't as responsive over the next couple days (he said he'd do some long term fixes), but the temporary fix was exactly what we needed. And the price was more than fair! Thank you, Dillon and team!

Jumping battery Had…read morea dead battery. They were prompt, courteous and provided exactly the service needed. Did not try to oversell with unnecessary charges or services. Told us what was needed and where we could buy it.

Great help from a new employee. Bill was fast and friendly. I would give them a call in need.read more