We have brought our pets to Hillcrest twelve years now. Although not quite as good (in our…read moreopinion) at first we persisted and, well, they have really stepped up everything in the past several years-- client communication, front office staff and wait times, services offered, etc. The vets and techs are friendly and very knowledgable. And patient with our frightened fur-kids as well. A great facility. We have since moved 2 hours away and still use Hillcrest for routine appointments (Dr Adair is awesome!) and scheduled procedures.

Everyone is always so friendly and helpful! The doctors are always very thorough and take the time…read moreto explain everything. Love this place!

Best Veterinary clinic in Morgantown in my opinion. I had a dog who lived till she was 100 (in dog…read moreyears) and had heart issues. The staff were so patient and kind with us! She received wonderful care there and they were understanding and patient with me as well. I also have a cat who had FIP (neurological type) and was terribly sick having seizures and not eating. They provided excellent care for him also. I am so grateful for all they've done for my beloved pets! I also appreciate that they don't try to talk you into things my pets did not necessarily need just to run up the bill. They are very upfront about the costs. I highly recommend them!!

This is a wonderful practice with caring staff members and veterinarians. It has been a few months…read moresince we had a "quality of life" visit for our very old cat. They compensated for the urgency and uncertainty that we felt and provided time, empathy, and understanding. I recommend watching "The Cost of Caring" for anyone who wants to learn and understand what a veterinarian practice and its staff experiences on a daily basis. It certainly gave me a new perspective. Thank you.

I was charged $90 for no treatment for my furry baby, after waiting an hour and a half, and the…read morevet was a no show. The place has poor cutomer service and poor time management. The receptionist checked in people who came after me and the nurse said the vet will be with you in "just a minute." An hour and a half later I asked the nurse what's going on and she said we will be with you in "just a minute." It was 6:55 p.m. just five minutes before they close. Again,I was charged $90 for no treatment for my furry baby and after wasting an hour and a half.

Dr. Seiler is a true professional and is the best vet we have ever known. He is very kind,…read morecompassionate, respectful and knowledgeable. His interactions with his patients, our pets, and ourselves is outstanding. Thank you Dr. Seiler!

Took my stray-turned-house cat there for his first checkup (this was my 1st time to this clinic)…read moreand everyone was amazing. The front counter staff were friendly and helpful, the vet and vet techs were all so gentle with him and explained everything. Explained all the charges and anticipated charges for his next visit. Even helped me get him back out to my car when I couldn't manage the door and ramp. Highly recommended.

We're new to town and called this morning in a somewhat panicked state (well, full blown panic if…read morewe're being honest) about a change in our big boy's jumping behavior over the past few days. Much to our surprise, they got us in to see the vet today this afternoon. From the time we walked in, we were met with warm, caring smiles, and they treated our boy like they'd known him his whole life. If you're looking for great care for you kitties, look no further.

Dogs love it! Woods & trails...Be Careful during hunting season ...otherwise great place to hike.read more

We recently boarded our two adult dogs here. We had never utilized a pet hotel in our many years of…read morehaving dogs, so we were a bit nervous. As soon as we met Sean, we knew that we could relax and totally trust him to take amazing care of our beloved animal companions. Sean is so warm, calm, helpful, conscientious, and compassionate towards animals. He went above and beyond to help our dogs feel at ease. He even took the initiative to do some training with them regarding one's food guarding issues. When we returned from our trip, Sean shared these training techniques with us, which was very helpful. He gave us an honest report on our dogs' time at the pet hotel, seeing our dogs in a really kind and optimistic light. In addition, the facility is clean and offers indoor/outdoor kennels. We requested that our dogs share a kennel. All animal guests also receive loving attention from Sean and daily, private time outside in a large, fenced area. The location is very tranquil. We will definitely board our dogs here again and highly recommend Bakers Ridge Pet Hotel to others.

Noel and I was in Morgantown WV for my doctor's appointment and we stopped at Petco to shop around…read moreand check things out. The store was semi crowded but it was clean. The staff was very sparse and only 1 register was open. They were having a few really good sells. I would go again to shop here. Noel purchased some items for her new Puppy. Definitely would go back here again

I had a groomer appointment for 3 weeks. Two days ago I called and left a message because nobody…read moreanswers the phone. I asked if the puppy had his shots but not a rabies vaccine, would they still do it. The petco vet would not give him the vaccine because he is too small. Under 3 lbs. no one called back so a 50 mile trip for nothing was made. People it's a phone call.!!!!