This was a bad experience. He took the money and didn't fix the problem. He kept the computer for…read morefive days when he said he could fix it " today." Now I have to dispute the charges. $ 162.00 for a problem that wasn't. The task was " download" so I can watch a tennis replay match. He cleaned the virus ( he says) and handed it back and said ..." you can do that." Don't waste your time and money going here.

The owner asked me to come to his office at 11:05 AM today on 09/25/2020. I went there but he was…read moreout for lunch! Why did you agree with the appointment time if you planned out for lunch?

Thanks to Greg for being so kind and helpful on my Hard Drive failure. Even though this store does…read morenot specialize in Clean Rooms to fix data, he was very knowledgeable and helpful to point me in the next step. Will be back next time!

Incredibly rude and condescending. Told me that ATT store…read moresent me to them to get me out of their store. Told me that they were not asurion, that if I would like to do business with Asurion that they were located somewhere on 11th Ave downtown. As I was leaving, due to frustration and attitude, they were incredulous as to my leaving. That they were ready and willing to help me. What kind of buffoonery is this? Some kind of old school boy club that has no place in my life.

Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

I was having a computer issue that was over my head. This is a real problem for me because I use…read moremy computer for work and at times, it wears "unusable ". I contacted Pineapple Pc and set up a remote session, during co vid season this was a great option to have. I only waited a few days for the appointment. Jeff was extremely helpful, precise and efficient and solved my problem very quickly. His fee was very reasonable, I highly recommend his services when you need computer help.

I called and they responded very quickly. I'm pretty tech savvy and was in such a bind with hard…read moredrive trouble. I was blown away by their knowledge and help.

I can recommend Keith at Brentwood PC. He was recommended by word of mouth by another satisfied…read morecustomer. I found him knowledgeable, reliable, courteous & polite. He listens well, and is all business, at reasonable rates. Keith was easy to reach, and easy to work with. He arrived on time for a house call, and fixed the problem handily.

Highly recommend this service for your laptop or computer. I have been using them as needed for the…read morelast 8-10 years. Reliable and reasonable. They have helped with a range of services from setting up my home office so it worked wirelessly when my day job moved to my house to replacing a keyboard on an older laptop. They will tell you upfront the cost and how long it will take if it is some type of repair and even told me when what I had in mind really wouldn't be worth it. They have done excellent work every time I called.

I've been in several times for package drop off and every time I was looking for the button that…read moreyou press that says "that was easy!" Service was so convenient, efficient, fast, and customer-conscious. The people there want to do a good job and they do.

Shout out to JT in the Print Center as JT's customer service was exceptional today and I am most…read moregrateful. JT is a stellar team member. He knew what he was doing and was able to resolve the matter for me. The guy is good y'all. Great customer service and on-point w/ his product knowledge. Thank you JT and thank you Staples.

Excellent service by a true pro. If you need anything with your computer taken care of you will be…read morein excellent hands and can go here with full confidence that you'll be taken care of from start to finish with honesty and quality.

Outstanding service, Omid is extremely competent, prompt and service oriented. I would highly…read morerecommend.

Sandra is the best! Very helpful Go see Sandra at the…read moreBellevue location for any phone needs

My wife and I upgraded our telephones today. Frank, the manager of this store was very curt,…read moredisrespectful, and unhelpful. We spent over two hours there and left with two new phones that are not working. I pointed out his indifference early on, but I was wasting my breath.