Excellent service and very prompt delivery. We moved 3 cars from California to Illinois and I was very pleased with their service and delivery. Highly recommend them to anyone. read more

All American was recommended to me by two different moving companies. We shipped two vehicles, were given a great price, and the delivery was fast and professional. read more

I recently moved from CT to CA and after reviewing a bunch of companies I decided to use All American Trucking & Transport Inc to transport my car. As you can imagine I was nervous to put my car in the care of someone else, but after speaking to Marge on the phone I was put at ease. She went through all the details of the move with me and was happy to answer any of my questions. I honestly can't say enough about my car transport experience. From beginning to end everyone at All American T&T Inc was very nice and accommodating. My car arrived to LA in perfect condition and I do not have a single complaint to report. Moving can be stressful and I'm very thankful to All American Trucking & Transport Inc for making it that much easier! Thanks guys! read more

We were looking to ship a car from California to Florida and must have looked at over a dozen companies. The team at All American were the most professional of any group we dealt with. Justin- Marge and Elliot were great not only did they provide guarantees and no cost until after the car was delivered, they also sent several links about the industry and pricing. For a first timer that sealed the deal. I would tell all of you looking beware of hidden costs - All American quotes one price and that was it - all in. Don't be fooled by others offering cheap deals as you get what you pay for. Best of all car was delivered 4 days earlier than expected a great surprise as we were already on Florida so no logistics issues. Absolutely a 5 Star Rating. read more

Excellent customer service! Delivered car earlier then expected! We couldn't be happier!

i had a great experience start to finish with all american trucking & transport. i needed my car shipped from san francisco to colorado and got a recommendation from bekins (who was moving my other belongings) to use them. the process was extremely smooth and totally organized. initially, i received a quote and then booked the move about a month later. i even dropped my car off after hours and used the company's "shuttle'" to get to the airport. communication is always key in situations like this & all american did a great job of keeping me updated on the whereabouts of my car at all times. best yet, i dropped my car off on a friday night and was quoted a delivery of friday - sunday of the following week, but my car ended up arriving a day early & in perfect condition. You can't beat that! I'd highly recommend all American to anyone looking to move a car cross country. read more

I just want to say that this was the best experience I have had with car transport. We got our car next day (as promised). Thank you for effortless experience. I will highly recommend your services anytime....Thanks again! read more

I had a good experience with All American Trucking & Transport shipping my car from the Bay Area to northern Vermont. They picked up on a Thursday evening and delivered to the hotel where I was staying on the Thursday morning of the following week. I had just arrived a couple of days earlier so the timing was great. The drivers kept me informed about the pickup and delivery times and showed up exactly when they said they would. Marge, the customer service manager, promptly answered a few questions I had as the car was being shipped. All and all, I was very satisfied with the service. read more

Recommended by two moving companies. Recommended by me, too. I had added a few hundred extra pounds, including some plants, and was informed that there may be an extra charge (they ask for limited weight due to state highway charges) (also, plants can be thrown away by state inspectors). All made it across the country, on time, and with no extra charges! Good customer service, too. read more

After doing a lot of research on car shipping companies, I used All American to ship a car from Virginia to California this month. The price was somewhat more expensive than quotes we received from other companies, but it was worth it- they were professional, friendly, and punctual, and didn't charge us anything until after the car was delivered. Once the car was picked up, it took about a week to travel across the country. They brought the car right to our doorstep in California, arriving right when they said they would. The car (naturally) had a film of dust from the road but otherwise was in perfect shape. I was expecting this process to be stressful, and instead it was easy and straightforward. Well done All American! read more

Everyone hates moving. I was really anxious about my car but this group of people worked together so well and were so careful to keep in touch with me that I would trust them shipping anything. They got my car cross country in the middle of winter and delivered it just as a blizzard was hitting the east coast. Krystal was always on top of things and keeping me informed. All the dispatchers in Downey were great! But kudos to the drivers who were the ones who did the really hard work. Juan and Kijun are the best! Thank you. I don't know if I'll ship anything again but I would always use you guys. read more

My experience with this company was fantastic from beginning to end. I arranged to have a vehicle sent to my son in Burlington, NC and the vehicle arrived exactly on the day promised. Mike walked me through the whole process and i knew exactly what to expect. Mike is a very professional young man (young for me I'm 65!!) and did not waste one minute of my time.I am usually very particular about HOW I am treated rather than by simply rating a company on what they do. These folks are courteous, professional and a pleasure to work with. Highest marks for All American and I would definitely use them again should the need arise. read more

I used these guys to ship my car from the Bay Area to Texas in April and everything went off without a hitch. They weren't the friendliest upon drop-off, I had to wait a while for the taxi to the airport, and I never received a call or any updates from their central dispatch, but I got my car undamaged fairly quickly and the driver was fantastic about updating me on my car's arrival. read more

I am not a big yelper, but this company did such a fantastic job, they deserve 5 stars. I was in a bind as another company promised to pick up my Rogue, but never did! I called All American on Monday and the vehicle was picked up on Tuesday (the next day!). Ashton was very helpful when assisting me. He told me the vehicle would be picked up right away and he followed through with the promise. My SUV arrived safely 5 days later in Chicago! The driver was so nice and called me the day before to let me know he would be delivering my SUV the following day. Moving is so difficult and Ashton and the team made it so simple. I just wished I went with them from the start. Too bad I couldn't give more stars. I highly recommend this company. read more

Moved from SF to DC and needed to ship my car. Excellent customer service! Marge, in particular, was responsive and helpful. Definitely recommend. read more

Great service start to finish! We called on the Friday of a holiday weekend at 4:30 and not only got someone, but got a reasonable quote for shipping a car from SF to Boston. The dispatcher followed up after the holiday with more info, including the timing. We dropped the car off on a Thursday, they loaded it on the truck on Friday and it was delivered in Boston the following Thursday, several days before the earliest promised date. Since we needed the car to get to Boston as quickly as possible this was great for us. Hope we don't need to ship a car coast to coast again, but if we do, I know who we're going to call! read more

We live in San Francisco and I was moving my daughter back to school in Chicago. We decided to have her car transported rather than drive cross country. My friend had used All American Trucking and Transport and was very pleased with their service, so I decided to call them. From start to finish, they were very professional. The office was very clean and the staff polite and helpful answering any questions. They also kept up updated as to where our car was during transit. The car arrived on the date promised! I would definitely recommend All American Trucking & Transport! read more

Excellent customer services! Krystal Ramos was always in contact with me providing status updates each steps of the way. I would highly recommend All American Trucking! read more

A painless experience. I have shipped several cars (including to/from Europe) and believe it's best to go with a local shipper who won't pull your car off and on transporters a half dozen times between point A and point B. That's how they get damaged. All American picked up my car and dropped it off the next day, with nothing more than a few dead bugs on the windshield. Communication was clear and thorough and the price was reasonable. read more

This company is awesome!. I used them twice. Last year I transported my two cars from San Diego to IL through this company. I have to say Krystal, who I have been in contact is a nice person and really tries to help customers until work is done. Last week, I contacted Krystal again to transport my brother's Honda from MS to IL. Work was done in a couple of days from pick up to delivery. I do not hesitate to recommend this company to anyone who wants to transport their vehicles. I am 100% satisfied with Krystal and with the company. read more

I just moved from San Mateo to South Carolina and had All American Transport ship my car. These folks are wonderful - Alex and Crystal in particular made the process easy. The office kept in touch with me during the shipping process to let me know the status of things, as did the driver himself. The driver was a couple of hours later than expected as he ran into construction on the way (perfectly understandable) but then was willing to meet us at 10:00 at night to be sure we got the car as fast as possible. Courteous, efficient service - I highly recommend this company. read more

All American trucking and transport did a great job trucking my dad's van from Iowa to Colorado. Alexander was very professional and prompt in getting my information, and booking only took a couple days after that, it was very quick! The truckers who drove the van were very communicative, I knew when they were going to pick it up, and around when they were going to arrive. They were very nice and courteous. All in all great experience. Thank you! read more

I recently moved from Northern VA to a small town in western Colorado called Glenwood Springs. I had never made a cross country move before, and was definitely stressed out about the logistics of it all. I did some research about car shipping companies, as I didn't want to put the extra mileage and wear/tear on my Toyota FJ Cruiser by driving it all that way. I was having a really difficult time figuring out which company would be my best option, and had no idea how exactly go about choosing the right one. I was having trouble finding a good company that I thought I could trust, and that would be able to actually deliver my car right to my new town (since it is such a small town). I found All American Trucking and Transport, Inc and got in touch with Ashton. From the beginning, he was incredibly helpful and patient. I had a lot of questions and was pretty anxious about the whole process... but he assured me that everything was taken care of and that my car would be in good hands. It was picked up the day after I left Virginia, on a Friday morning. We arranged for my dad to drop it off for the driver since I was already in Colorado. I got a call on Sunday from the driver letting me know that he would be in Glenwood Springs by Tuesday morning! Only 4 short days after it had been picked up! Way faster than I had anticipated. The driver, Mark, was really nice and kept me informed about the trip the whole way. He delivered it right to the parking lot of where we were staying before our condo was ready. He was incredibly nice, right on time, and took great care of my car. I couldn't recommend this company enough... Ashton was super responsive, helpful, and took all the stress out of this part of the move for me. Mark, the driver, was great and my car was delivered before I thought it would get here in perfect condition. I will definitely be using this company for all future moves, and will be sure to recommend it to friends/family. I really can't say enough good things about how easy and stress free the process was with All American Trucking and Transport. Thank you so much!! read more

I did a lot of research on shippers and this company has the most reviews and the longest history of doing this that I could find. When I booked the transport I asked very specific questions and I requested that my car not have any transfers, they told me no problem and my car would be picked up and dropped off by the same drive. During the 3 day window for pickup we did experience a hiccup(we got a call from a tow truck driver wanting to pick up our car-I told the tow truck drive I would call them back after calling the company), I called the company and they responded within an hour of my complaint that I had been told my car would be picked up and dropped off by the same drive. The issue was handled in an extremely professional matter. We told the booking agent we were fine to wait a few more days but we wanted them to stand by the policy of only one driver having possession of our vehicle-the booking agent completely understood. Our car ended up being picked up two days late BUT the driver they arranged was fantastic, he called us twice, kept us updated on his location and asked us what times worked for us. We were happy to do a drop off later in the evening too. When it was time to meet the driver it went off without a hitch, he was extremely professional, checked our car and loaded it all in front of us. Our car even arrived at it's destination early and the person picking up the car said the driver was professional, communicated well and the car was great. All in all our experience wasn't perfect, but the professionalism of the company was nothing short of perfect. My best advice when shipping a car, be a little bit flexible and give yourself a few extra days in case of a hiccup. Definitely will recommend this company to everyone. read more

Do not use this company! They are liars! Told us in 4 days we would have confirmation when they would be picking up our truck and by day 7 I had enough and just wanted to cancel and take care of it ourselves. When I called to get our 410.00 back on our credit card no one was willing to help do this until the credit card company called to threaten dispute. Then they said they would credit my card the money and sent me an email confirmation on February 3rd. It is now February 17th still no credit and they must have caller id so no one answers on any ext. I can just leave a message. So thank god I never cancelled the dispute process and hopefully I will see my 410.00 back soon. They are horrible!! I don't know how people can do business that way. read more

I had an amazing experience transporting my car from CA to FL. My customer service rep was in contact with me throughout the process - from beginning to end. The driver was prompt and dispatcher was helpful. Overall a very positive experience and would absolutely use them again. read more

I recently had two cars ship via All American Transport (AAT), the first car arrived on time w/ no damage. The second car, VW Jetta Wagon, was stored by AAT for roughly a month and then transported to Tallahassee FL. After the delivery date came and went I started emailing Marge at AAT regard the whereabouts of the Jetta - she was quick to have the driver call me w/ a update. The email/call/update went on for a few days (nearing a week), the driver had all kinds of excuses as to why I wouldn't receive my Jetta that day or the next. Finally, the car was delivered. The driver a sub contractor of AAT (news to us thought AAT was transporting) was quick to get my car off his rig and to point out how there was no damage - this should have been cause for alarm. I signed his Bill of Lading (BOL) and he was gone. The Jetta was really dirty (expected) so I washed it and that's when I noticed the DAMAGE. Both factory roof bars had been gauged (about 1/4" deep x 7"), directly to the inside, on the roof panel, there were long (~7") deep scratches . On both rear door panels there were rub marks (like a strap had been wrapped up and over the car) which are permanent and brown. Upon further inspection I discovered and had confirmed by two body shops that whoever caused the damage tried to HIDE it w/ black paint, yes they painted the roof rack gauges in an effort to hide the damage! I continued my detailed inspection only to discover that the tie down under the rear bumper had been bent and snapped in two! I contacted AAT and started corresponding w/ Marge about the damage. Marge requested I send pictures that detailed the damage so I did. She (Marge) seemed skeptical that the damage had been covered up, but w/ a more detail (high res) photo she was quick to agree. Marge then informed me that I would need two quotes from independent body shops, one having to be MAACO (Since they a business arrangement) and the other of my choice. She specifically told me not to go to VW, because they will charge and arm & a leg. I provided the quotes to Marge, the pictures and the BOL. I was told that AAT's claims dept would review the specifics. After a few weeks, closer to a month, I received a letter from Marge at AAT stating that AAT WOULD NOT COVER THE DAMAGE. Marge in the letter (which I provide to any potential customer upon request) expressed that SHE AGREED that the damage was not noted on the original inspection (at drop off in Burlingame). She also was quick to point out that the outcome was non-negotiable and due to the fact that I - after paying to have my car delivered in like condition, waiting multiply days for the delivery, going out of my way to have estimates - didn't note the damage that AAT caused on the BOL I'm out of luck and out of pocket $1600.00 in repair costs. Marge expressed that this was a hard decision, really, if it was so hard while doesn't AAT do the right thing and pay to have the damage repaired - seriously AAT YOU ARE THE WORST! I have sent a letter to Governor Jerry Brown, lodged a complaint w/ the BBB, AAA and the Burlingame City Council. As Marge pointed out, the Dept of Transportation has AAT's hand's tied - well they have heard from me as well. I HIGHLY recommend that you steer clear of All American Trucking & Transport Inc. Thanks for the headache! read more

All American Trucking & Transport - AAT&T - was recommended to me by North American Moving in San Rafael as well as friends who said their experience with AAT&T was great. I was moving from California to Maine in February 2013. I was traveling with a pet for the first time on a flight that left at 9:20AM. The team at AAT&T came to work early - 7AM so I could get to SFO early, expecting issues checking in. Everything went perfectly. My car headed east on a truck two days later. The winter of 2013 had very bad weather in the mid-west. Not surprisingly, the truck was delayed. AAT&T kept me informed. I was happy that the trucker was being safe. I would have hated to hear of an accident - especially if someone got hurt. Safety first- it's just a car. To save $, AT&T and I agreed that I would meet the truck rather than have it delivered to a terminal. The truck driver called to say he'd meet me at 6PM on the assigned day. At 6:01, my car was being off-loaded in perfect condition. There were some companies that gave me cheaper quotes - but not by much. I didn't want cheap, I wanted hassle free service with a company I could trust. AAT&T is that company! Service, communication and my overall experience couldn't possibly have been better. I highly recommend AAT&T. read more

My car was scheduled to be transported by another company, who cancelled my transport and said they would refund the deposit. They did not answer my calls or emails once they cancelled and did not refund my deposit. I had to contact my credit card company and make a report. I was referred to All American and they were fantastic. Within an hour of talking with them, they had arrange my car to be pick up in CA and returned to NH. Krystal was great, she would update me on the transport and I am happy to say I now have my car. They have restored my faith in the transport business. read more

This company misled me. To move my sedan from Burlingame, California, to northern New York, I paid to All American Trucking & Transport $1,598, including a $400 premium to deliver my car to its actual destination and not to leave it in Albany, New York, which was 160 miles away. (The price of moving my car to Albany, I was told, was $1,198.) Four hundred dollars was expensive for an additional 160 miles, but at the time I had no reasonable way of retrieving my car in Albany and so I paid the higher price. Saleswoman S.N. assured me that the company's driver would deliver my car to its actual destination. After I left my car in Burlingame, I moved to New York, rented a car, and awaited the delivery of my car. I then received a call from the driver, who told me that he had left my car in Hartford, Connecticut, which was 270 miles from the destination, and that, "no matter what you say, I won't bring your car up to where you're at in New York." The driver provided no reason for failing to deliver my car to its destination, except to say that making the delivery would be out of his way. The driver said that he would have a local driver deliver my car from Hartford to its destination. (When I expressed some concern about his having left my car in a outdoor lot in winter, the driver dismissed it by saying that he had moved nicer cars than mine.) But as the driver's supervisor admitted to me, no local driver was willing to transport my car the remaining distance. Days passed, and the fees of my rental car kept increasing. It became clear I would have to find a way to pick up my car 270 miles away. I did that, at substantial cost and inconvenience. It's clear the company never had any intention of complying with its promise to deliver my car to its destination; that it always had intended to leave my car at some place convenient to the driver along a routine delivery route; and that it had told me otherwise in order to obtain my business. The company did return the $400 premium to me, but only after I haggled over it. The company never compensated me for the costs of its broken promise. read more

I was very disappointed with the service I got at All American Trucking and Transport. When I dropped my car off, they did a thorough walk around to note all scratches on the car. I had washed the car about a week before so it was pretty clean and they documented all imperfections. Yet at the same time, the employee noted that the car was dirty on the signature document which I didn't think anything about at the time. When I received the car at my new destination, there were new scratches that appeared to have happened in the move. I let All American know and they stated that because the car was too dirty with the initial inspection, they could not guarantee that they caused the issues. So, I am out of luck for getting the scratches taken care of. So, they noticed all the other scratches but are now saying they couldn't determine all of them because the car was dirty. This feels like a total scam to me to get out of paying for scratches they created. I would not recommend them. read more

F++ All American Trucking & Transport BROKERED a deal in MARCH 2015 to transport my vehicle from California to Georgia. You, the consumer may not know that All American IS NOT OBLIGATED TO AND WILL NOT INFORM YOU, THE CONSUMER REGARDING THEIR LIABILITY/LEGAL RESPONSIBILITY. They do not have to use the language necessary to do GOOD BUSINESS AND KEEP YOU AS A SATISFIED CUSTOMER. THE ACTUAL CARRIER IS SEPARATE FROM ALL AMERICAN TRUCKING. CONSUMERS. BEFORE YOU SIGN THE CONTRACT ON THE SPOT, LOOK AT THE BACKSIDE OF THE CONTRACT. All American Trucking just wants to facilitate the arrangement and that is it! When my vehicle arrived with HIDDEN DAMAGE, I immediately filed a claim with the company. Unfortunately, I experienced DISHONESTY AND A BIASED denial of my claim. There was a deliberate channeling of my phone calls to voice mail, no return calls, and a number provided to me that DID NOT receive text. When I did receive feedback, it was of course to dispute my claim and deny it. THE BUSINESS NAME OF "ALL AMERICAN TRUCKING & TRANSPORT" CAN FOOL CONSUMERS INTO BELIEVING THAT THERE IS A HIGH STANDARD OF GOOD BUSINESS AND HONESTY ASSOCIATED WITH THE COMPANY. Today is JULY 17, 2015 and AFTER 4 MONTHS I have just been informed by the auto carrier's insurance company that my cargo damage claim has to be at least $1000.00. My damage is in the amount of $638.00. All American Trucking and RUS-AL the auto carrier NEVER INFORMED ME OF THIS. Don't bother replying to my review All American. I already know about your lack of business integrity. Furthermore, I have reported and documented your unscrupulous business practice to DOT, BBB and the appropriate insurance companies. I may have gained a loss, but, hopefully that information on file will be used to help those trusting consumers who believe in the company's title "All American." read more

I had an overall positive experience with this company. The process to get a quote was easy and the people I talked to were friendly, helpful and answered my questions. I did a lot of research in picking a car transport company and I landed with this one. It was a slightly more expensive than other companies but I was willing to do that based on the positive reviews I read about this company. I moved from NJ to AZ and shipped my 2009 Honda CR-V. The estimated transit time as 7-10 days and my car made to AZ in 6 days. My car was picked up a day earlier than expected which was inconvenient but I was able to make it work. I reached out to them to let them know that my car was picked up a day earlier than scheduled and they sent me a $50 check for the inconvenience which I was satisfied with. My car was dropped off before I was moved, which again was inconvenient but I was able to designate my sister to pick up my car for me. They did offer to store my car at their expense until I got to AZ which I appreciated but I preferred to arrange my sister to get the car. My car arrived safe and sound, no damage. Minus the slight timing issue, which I was able to be flexible with, I would recommend All American Trucking and Transport. read more

WARNING! We just had our car relocated from California to Louisiana and are now going to be forced to take legal action against All American Trucking & Transport, Inc. (Burlingame, CA). The company transported our vehicle and dropped it off at night with oil all over it (roof, windshield, side windows, doors, hood, everywhere). The company took absolutely ZERO responsibility for the situation and said it's in their contract that they are not responsible for this type of damage to cars during transport. In trying to work out a solution, I received the royal runaround from everyone I spoke to. The claims manager "Justin" was very unprofessional, condescending and tried to manipulate me into signing a release that would strip away my rights to share my negative experience with anyone, in exchange for a measly $25. I told him that was an insult. On top of all that, the people at All American Trucking & Transport, Inc. (Burlingame, CA) are horrible at returning calls and run a completely disorganized company. We called on several occasions to establish a date and timeframe to pick up our car and no one returned our calls for weeks. Then, after numerous attempts to set even a date for picking up our vehicle, they said, "Oh, no one called you? A truck is coming today." We couldn't believe it. We had not even set a date and they were just going to have someone show up to take the car. We told them no one had informed us about a pick up date and we had been calling for weeks and at that moment the car wasn't even in town. The person we spoke to said she would check to see if she was right and a truck was really coming or not and said she'd call us right back...then never called back. We called back a couple hours later, the next person said she'd check into it and call us right back...then never called back. This circus continued throughout the day and finally a truck driver called and said he'd be there in an hour and a half. We waited and waited...called and called...and hours later, in the middle of the night, we got a loud knock on the door and it was the truck driver. When our car arrived at its destination, slathered in oil, the driver dropped it off in the dark...even though the company said they'd drop it off during daylight, since the person receiving the vehicle was elderly and couldn't drive at night, due to not have very good night vision. In short, it is my opinion that this company is the shittiest transport company on earth and tries to mask it by charging very high prices! My advice is, save yourself a lot time, inconvenience, hassles and frustration by absolutely avoiding All American Trucking & Transport (Burlingame, CA)! Lastly, as some others have already mentioned, buyer beware...some unscrupulous companies post fake reviews trumping up their services. After reading through all the reviews on this company, I suspect they are using that same tactic. read more

I've decided to use them to transport my van to Midwest. Ashton has been very prompt in answering my questions and getting the paperwork done. He also mentioned I could load some personal items in the van. The driver was there a day earlier than Ashton mentioned. Looks like a bit of miscommunication there between them, but I was contacted by the driver, Tony ahead of time so had time to arrange for a rental. Tony seemed to know his business, so was relaxed. All American charged my card on pickup. The van reached on time and I was getting regular updates from Tony. Unfortunately, I could not be there to pick up the van in person, but arranged for the hotel staff to pick it up. Tony assured me that I have 24 hours to file a claim and that there was no damage. On my inspection of the van Tony was correct and I received my van the same way I sent it. I received a follow up call from All American to confirm everything was fine. Great service All American Trucking & Transport! read more

I shipped my car from CA to NJ about a week ago and I used All American transport. The sales person that assisted me was great! He was able to explain and answer all my questions I had, which were so many because I had no idea what I was doing here! All American was maybe the fifth company I called to get a price quote. Even though it was a little more expensive then all the other quotes I received. I couldn't be happier with the results of choosing All American. Other then the sales person being so helpful, they have a wonderful customer service department. My representative Alexandria was great, she was on top of giving me updates though out the transport and I always was able to get them on the phone for any questions I had. When it came down to my car almost being deliver I was able to get enough notice from Alexandria and the driver! I received my car and it looked great! I would recommend anyone to ship their car with All American transport. They made my last part of my move less stressful! Thank you again! read more

great service theyre really good at what they do. i would recommend them. i needed my car shipped up north because i sold it and it was done quickly and no hassle. plus their price was less than the other two transport companies. read more

Hi. I am planning a cross country transport from fl to cal. I just set up my order with this company. After alot of research and alot of reviews. I learned very quickly that the auto transport buisness is very shady. I am feel confident with this company after all of my research and dealings with ashton. I will re evaluate my review after the yransport takes place. I am really hoping that they live up to their reputation and advertisement. One of the things that really helped me make a decision on this company was how active the director is on these reviews both good and bad. Another major reason i chose them is because they appear based on their advertisement and on their resonses to these reviews they are one of the only ones that seem to take responsibility for guaranteing me that my vehicles will be picked up by the date that i need it to and delivered on or before the date that i need it to be. They have also guaranteed if it is late they will pay rental car fees. In my situation, i told them that i was willing to give up my vehicles as early as july 2, 2014 and needed it there as close to august 1,2014 as possible, but no early bc i wasnt flying in to ca unti july 31. Ashton said advised me that he would put pu anytime after july 7 from my house and thre pu window would be july 7-14 and deliver on or before july 21 at there location on in burlingame ca this way we know it would be there when we arrived on july 31 and we could take a cab from the airport to go pick it up. I asked if i would be charged for storing it and if it would be safe and covered by insurance from the time they picked it up until i got there on july 31. He said that he would note to waive and fees for storage and absolutely it would be safe and covered by insurance. I appreciate his reassurance. He assured me that my quote would not change and was all inclusive and that nothing would be charged on my card until i picked it up and did inspection and that i could pay in any form i wanted at that time. He sent me an email confirmation and order number. My only concern was that there was no contract showing any of the dates that i was guaranteed, waived fee for storing, etc. I called him idmediately and he said that there usually wasnt anything like that and that it was in the system and i was good to go. I told him that i wanted something in writing for myself as to what i was guaranteed he took it to a manager idmediately and said they would take that extra step for me and email it to me by noon on may 7 2014. I look forward to receiving the paperwork and a great shipment!! read more