They always say that first impressions speak volume...and this is so true. The first time I…read moreaccompanied my sister to rent a storage I was very impressed by how clean and well kept the facility and units were! The unit was cleaned and there was no evidence of rodent activity or droppings. The store manager guy was very nice and professional. I highly recommend this place!

Drenda was kind and answer my questions very thoroughly. This is my second time getting a unit at…read morethis location and I will be back again. I got a ten by ten and I am happy. She also answered my friend's questions very thoroughly too. She was very kind when I was there with my son.

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

DO NOT STORE HERE! I rented a unit in March of 2026 for $120. Just got notice after 3 months…read morethey're raising my rent 50% to $170 starting July. No reason other than demand. And they told me they can raise it any amount at any time They are a bait and switch. Save yourself!!!

We've rented a unit at this Self-Storage facility for almost 6 years and definitely appreciate the…read moreconvenience of storing some of our belongings there. The facility is clean, warm, with a lot of light. It's very convenient to get in, using the elevator and the dolly. Parking is always available. Highly recommended.

After your introductory rate, expect an arbitrary and undeclared increase every 6 months. Our…read morerate for a 5x8 unit ballooned from $134 to $196 per month in 3 years. Also, we heard from another customer that there was a robbery of 13 units due to the cameras not being monitored when office staff leaves. In response to my concern, they told me they weren't obliged to notify clients whose units were not robbed. I should have asked more questions when we signed our rental agreement. I'd avoid any facility managed by this owner.

I guess they didn't like my negative review I wrote it twice…read moreand it was never published Returned the van and guy told me to leave the keys and go on my way Asked what about the bill. He said your get it on text I said I wanted to see it before I left He then wanted to charge me 25$ because there was dirt in the back if the truck I was shocked Asked for a Broom I swept out the truck as the 2 guys sat there eating their lunch !! Of note I'm in my 70's!!Female. They then told me I owed 14 dollars for gas I showed them a picture of the gas tank and they said ok no problem You can leave I was then charged extra for gas Deceptive business practices Incredibly rude and disrespectful workers Liars told me no charge for gas then charged me Called the manage no call back Wrote 2 reviews on their site never published They need to teach Customer service I'm also calling BBB Avoid this place at all costs

dean and Madeline were amazing employees and very helpful today was very thankful that they helped…read moreme out

Great experience! Clean, climate controlled, secure and easy access…read more We had complicated needs with multiple furniture deliveries over several days. Paula and Romaine were incredibly professional, gracious and helpful. Excellent responsiveness and communication. They really went above and beyond to make the impossible go smoothly. So glad I picked Extra Storage on Washington St.

Isai was really kind , helpful . He walked me through every step and walked me through the units…read moremake sure I don't get lost, and to the process since it was my first time doing it. He even catch a mistake on my account and promptly corrected it. It was a must for me ,making sure I leave him a review. Good job to Isai , He deserves a raise.

Michael and the Cubiq team went above and beyond for us. They dropped off cubes, picked them up on…read moretime, stored them and even arranged a summer delivery for us. Very accommodating and helpful. Save yourself the hassle during college move in and move out. They also store oversized items and their efficient scanning system leaves nothing to chance. We highly recommend them.

Michael and the cubiq team were absolutely fabulous. Every dropoff and pickup was timely and…read moreseamless, and I SO appreciated their help in moving my things into a new apartment (with no elevator). Super friendly and amazingly efficient, will definitely be using Cubiq again next time!

This company took over for cube smart and the associate I spoke to explained to get the auto pay…read moreset back up they had sent me 4 threatening emails about late payments, etc. completely unprofessional. They had no trouble emailing me, to tell me they were assessing a penalty. I'm sure it's downhill from here...

Great Company. Lizzy is my to go person. She's knowledgeable and extremely helpful. The place is…read morebig is kept clean. The hours are great. You can go right up to closing time to get into your unit. Plenty of parking and it's secure and temp controlled.

I thought I remembered hiring Michael's for our last move 16 years ago, and for a workplace move…read moretoo. So I called again! As expected, they were easy to work with, pleasant all around from the texts to the phone to the muscle! Three nice guys showed up. We weren't even done packing yet, which they took in stride, and helped us wrap, box and tape like champs. They even had to take some big items out the back way and hoist them over the 2nd floor railing! In the new place, they positioned our rugs, and our sofa and desks, even assembled our Sleep Number bed and adjusted the setting. They are VERY experienced in all things! And only one item broke, and it was too easy to break, and will be good as new with some Crazy Glue. I hope we don't have to move again anytime soon (knock wood!) but if we do, I know who to call!

I really didn't want to write this and called them 5 times over 3 weeks, but many promises of a…read morecall-back never resulted in anything. They gave me an estimate of in the $600-$800 range, but it ended up costing me $1600+ for 1 bedroom move. My inventory was accurate and there were no really heavy items. They didn't show up in the scheduled time, damaged items and an item went missing. They also lied or miscommunicated about how much a parking ticket cost. Secured their tip before showing me the final bill. I wanted to talk to the owner and try to hammer out a fair compromise but I guess he is unwilling? Hard to fathom. I'm hoping I can update this with a fair resolution