1. Boston Seaport Self Storage

    1. Boston Seaport Self Storage

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    Boston, MA

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    Boston Seaport Self Storage

    4.4 (27 reviews)
    Closed 9:30 am - 6:00 pm

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    12 days ago

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    7 years ago

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    9 years ago

    The general manager made the process a pleasure. Jennifer is very knowledgeable and very customer friendly.

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    11 years ago

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    Ask the Community - Boston Seaport Self Storage

    Review Highlights - Boston Seaport Self Storage

    The facility is very clean and well lit - seems like an office or apartment building with many garage doors.

    Mentioned in 9 reviews

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    Your Move - Moving it gently, of course!

    Your Move

    (17 reviews)

    I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

    I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

    Bates Moving

    Bates Moving

    (6 reviews)

    If I could give Mike and his crew an even higher rating I would. I have used the same moving…read morecompany 6 times with no issues but for my final move I decided to get quotes from 3 new moving companies (I had some time on my hands). I will say that I was surprised that I jumped ship and went with Bates Moving and I will tell you why. Mike came to my home and went through my house and garage room by room and talked to me about what he would do for certain pieces, he asked questions and he explained his business plan/commitment. He has worked for several moving companies and assessed what worked and what did not work for colleagues as well as customers. He found out the biggest concerns about both and addressed them by changing how his company does things. He hires experienced staff and takes the time to train staff correctly. He expects complete professionalism from his team and they give it. They were the politest crew I have ever dealt with, in any contractor I have hired. They took such care with my homes and my belongings. They put runners down in both homes that extended the length of the house. They wrapped my doors and door frames (NEVER have I had a mover doo this) to ensure they were not damaged. They wrapped EVERYTHING from the largest piece of furniture to the smallest lamp. They cleaned up every thing in each of my homes. They marked furniture to ensure it was put back together the same way they took it apart (right down to the height of our bed). They didn't just drop the items in a room and take off, they helped reassemble everything. They also helped me move 12 heavy boxes from our basement to our attic that they did not move to our new home but knew it would be difficult for me to do it myself. The price Mike quotes you is the price the move is, period! Mike ended up bringing 2 trucks and 2 extra employees because we had such large furniture and all of my husbands work benches and tools. He did NOT charge us extra. Truthfully he does what he says he is going to do. He does not lie and he treats him team well (which I appreciate). This was the best move I have ever experienced and I have moved 3 times prior and been responsible for 3 parental moves out of 30+year homes. You cannot go wrong with this company. We hope to never have to use them again but if we do need to move Bates Moving will be our choice. I have and will continue to recommend them to friends, family and strangers. Thank you Mike and team you were exceptional!!!!!

    Brandon and Mike of Bates Moving are more than "Two Men and a Truck". They are consummate…read moreprofessionals who take pride in their ability to effortlessly move your personable belongings with care. Every item was wrapped or sealed with plastic. This is not a a couple of blokes who had nothing better to do on a particular day. Bates is seriously serious when it comes to moving your possessions. Take the stress out of moving and go with a company that truly cares about you and your possessions.

    Boston Seaport Self Storage - selfstorage - Updated September 2026

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