I just wanted to give a shoutout to Prime Storage, as there is plenty of option out there. You all…read morehave Incredible staff, who are friendly Knowledgeable and helpful. Thank you, Mariaceleste! They treat the place as their own, and it shows. I recommend your location to anyone in need of your services. Keep up the fantastic work! Dj

This is the first time I've needed a storage unit. I was helping a family member move out on quick…read morenotice when the pandemic hit. I just have to say that Anthony from Prime Storage in Somerville, MA, treated us like a friend. There was no way we were going to get there in time on the last night, and with a 5am flight the next day, we couldn't have made it then either. I called and Anthony was really understanding. We were not very late by the time we arrived, but late is late, and a lot of people would have not waited. That whole chaotic time period was so stressful and I can't say how much we appreciated that Anthony helped us out! We got a pretty large unit and it was clean. The area was very convenient for our needs. We'd go back again if we ever need another unit.

I thought I remembered hiring Michael's for our last move 16 years ago, and for a workplace move…read moretoo. So I called again! As expected, they were easy to work with, pleasant all around from the texts to the phone to the muscle! Three nice guys showed up. We weren't even done packing yet, which they took in stride, and helped us wrap, box and tape like champs. They even had to take some big items out the back way and hoist them over the 2nd floor railing! In the new place, they positioned our rugs, and our sofa and desks, even assembled our Sleep Number bed and adjusted the setting. They are VERY experienced in all things! And only one item broke, and it was too easy to break, and will be good as new with some Crazy Glue. I hope we don't have to move again anytime soon (knock wood!) but if we do, I know who to call!

I had a small bureau that I carried in myself from the truck, and one of the workers commented on…read morehow much his mom would like it. As they were finishing up, I noticed the bureau was no longer where I had put it. I checked around, couldn't find it, and ran out to the truck as they were closing it. The bureau was back on the truck. Maybe I put it back in there without thinking. I also foolishly left my watch box out. I haven't seen one of my favorite watches since I moved. Maybe I lost it. Use this information however you choose.

I use Charlestown Self Storage for personal storage, I know they have corporate clients as well…read more They offer the ability to reserve a unit on-line which is super convenient but I went to the facility personally because I wanted to see the space before I signed up. I give them 5 stars for their customer service, convenience, ample parking, reasonable rates and state of the art security (They not only have key card security and cameras they also have on site security overnight)

gave them 4 stars for a move at the end of last month. Clean…read moreDry Good customer service reasonable rates on site security overnight everything you would want in a move.

Our movers were amazing! We moved from Philly to DC in 2 days and we literally couldn't have done…read moreit without them. They packed up everything for us and it all arrived in perfect condition. They were kind, professional, efficient, and punctual! My only word of advice would be to the front office, they didn't seem to provide enough communication to the movers and they were short on packing supplies and just how much they had to pack (to be fair they still did an amazing job which is why I'm still giving 5 stars). I would've preferred a phone call as opposed to filling out the app so there wouldn't be as much miscommunication between the movers and the job they had to do. Also, while it wasn't an issue, I got an email about 18 hours before our move asking if they could reschedule it for 2 hours earlier. I would've preferred to be informed much sooner and not just through email but it worked out just fine. Overall I would absolutely hire them again and you should too! (Just be extra communicative about what you need).

Do not recommend! Be prepared to pay more than the your quoted price. I had a single room move to a…read moreplace 5 mins away. It was only a bed frame, mattress, dressers etc. no boxes. Just the heavy things I can't do myself. I was charged $742. My original quote was $405-$565. They wanted to say it's because of the 2 hour drive that was "not included." Which was already in the quoted price where it says it's included! I provided an image that says it was included. I had to argue with the movers and speak with a supervisor. I had moved an entire house for $700 before. So for a single room move for $742 is nuts. Also need to mention they will lie about the time on the detailed receipt that they worked more hours than how long it really took. The time from start to finish was 9:00 to 11:00. So be alert to look at that. Also lied that they were charging more because they were "assembling" my bed frame, which they indeed did not and I didn't need them too. So I ended up paying $600. Which is still more than the quoted price and an hour long interaction about the pricing.

VERY highly recommended. Five star service, to be sure!…read more I contacted Focus on fairly last minute notice requesting an out-of-state move less than two weeks before Christmas. (Focus specializes in piano moving, and I needed my childhood piano + a few other miscellaneous items transported from Massachusetts to New York.) Owner Liviu responded to my initial quote query (which was competitive) nearly immediately and within the hour confirmed he'd be able to meet my timing needs, despite the holiday season. Furthermore, though I provided a 5-6 day window, he offered to complete the move on MY ideal date. Sweet. What was great about the move itself? My mom indicated that Liviu and his right hand man showed up at her home at the exact appointed hour and that they carefully packed and protected all of the items that were to be trucked. In fact she let me know that Liviu and crew "were the best movers" she'd ever used and that she'd be using them for her own upcoming entire-home move. A bold statement, considering she's moved a LOT. Liviu was also a fab communicator. He kept me informed of his whereabouts via text message, sent email reminders and arrived on time at my delivery location as well. Additionally, Focus stuck to its quote (and then some, as Liviu delivered a couple of other less heavy items on the house without a quote adjustment), damaged nothing in transit and carefully yet swiftly manned my heavy upright Yamaha into its new abode. Thanks Focus Moving! : )

I've used Focus twice now to move within the greater Boston area and I highly recommend them! They…read moredid such a great job with my first move that I didn't even consider any other moving company for my second. Very friendly/respectful team, very reasonably priced, and very efficient. I'm not sure what more you'd want/expect from movers!

I had a great experience with gentle giant- would highly recommend them for any move you have…read more Professional, arrived on time, and hussled the entire time. Took wonderful care of our furniture to ensure nothing was broken or lost. 10/10!

Gentle Giant is the best of the best. Don't even hesitate. They moved me out of my storage units…read moreinto my new apartment. Adam Meader, who was the foreman, was just so kind, incredible, patient, and wonderful. He and three guys arrived right on time and moved everything out quickly. They packed everything with care and loaded it carefully onto the truck. Adam came into my apartment before they unloaded, asked me where I wanted to put everything, and really helped figure out everything. Bambi, and Theresa, who organized everything behind the scenes, where so on top of things, so fantastic. Larry O'Toole, who runs the whole show, is fabulous. I will never use another moving company ever. Just can't say enough good things. Thank you, Gentle Giant, for making a stressful move, a breeze.

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

DO NOT STORE HERE! I rented a unit in March of 2026 for $120. Just got notice after 3 months…read morethey're raising my rent 50% to $170 starting July. No reason other than demand. And they told me they can raise it any amount at any time They are a bait and switch. Save yourself!!!

So, so, so flipping great even though we had to move the night of December 23. Kind, patient,…read morepolite and helped us get our sh!t together in a couple places we had NOT. The move wasn't planned or permanent so we look forward to seeing them again for the move back. Such a solid value for the money, they treated us like gold.

I would highly recommend M&M Moving! The moving process from start to finish with them, was very…read morestress-free. We moved a 3 floor townhouse worth of big ticket furniture, boxes, and other odds and ends (such as an elliptical machine) near New Hampshire, to a 3 floor house in Boston. The quoting process and their inventory system process was a breeze to use, which helped them facilite the correct sized moving truck to be used. They were very accommodating with our moving period/schedule. The communication was very clear and concise, with very prompt responses via email whenever we had a question or concern. We honestly set it, and forget it until moving day arrived. The day before moving day, we received the timeframe window the movers would come. Day of the move, the truck and three movers came. They went over the cost breakdown with us again, so that there were no surprises for us (there were none!). We gave them a quick walk-through of our place and what was moving. They formulated their moving plan, and how they'd load the moving truck, and quickly packed up and moved everything into the truck. The movers wrapped up all the big ticket furniture in blankets and taped it to avoid any dents/damage. They were also very polite, and asked for permission, when they needed a quick break (3 flights of stairs is a lot of work!). Once they we done, they drove over to Boston for the unload process. Again, they were very quick and efficient. We went through a walkthrough in the Boston house, for them to formulate what would go where, and off to the races they went. Some of the big ticket items (Queen size beds w/ headboards, antique hutches, dressers), I had concerns about fitting into bending stairways... they were able to alleviate. We had a large L shaped couch, they removed (and later put back on) the legs, and were able to navigate the tight turns going up stairs to make it fit! Once they were done with the move, they went over the cost breakdown one more time before payment (again no surprises from our end with it). I would highly recommend M&M Moving. Everyone we interacted with from their end, during this moving process, was very professional, nice, courteous, and efficient.