Very sketchy company with a smooth sales pitch. ***** This review was posted on the former Alliance Van Lines Yelp page. They renamed and moved that page multiple times in order to dodge the poor reviews added there. I've contacted Yelp multiple times, but Yelp has not corrected the page, so I am posting this review on this new, correct business page. This review is for Alliance Van Lines, 2881 E Oakland Park Blvd Fort Lauderdale, https://www.alliancevanlineservices.com/ You can see other real reviews and experiences at the now-fake listing at https://www.yelp.com/biz/alliedvan-lines-oakbrook-terrace ***** Review from 5/29/2019: The agents on the phone seemed professional and very friendly. The price they gave for a cross-country move was amazing (too good to be true). I read the contract details, and it was standard language for a moving Broker; for example, they can cancel your move if they're unable to find a truck and refund you in full (leaving you stuck without a move). That language only scared me because the company has no reviews older than 6 months, and all the reviews seem fake (confirmed by Yelp, showing them as "not recommended" and Google, which removed their business page. Also see their BBB page, which shows them as being in business for 14 years, but with reviews only since January 2019.) I had paid a deposit which the contract showed as fully refundable with enough notice. I gave notice, and had to endure multiple high pressure sales calls before getting the refund 9 business days later (despite the contract saying 7 business days). Be cautious with this company. On 6/11/2019 I was contacted by Jennifer from Alliance Van Lines offering me $100 in order to remove this Yelp review. I can't be bought (well, maybe for $1 million...) read more

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I booked Alliance a few months in advance by calling and speaking to a very nice agent by the name of Toni. Toni "acted" as if she was interested in helping and assuring me that I would have a great move! I felt as if I could have trusted her, after having conversations about birthdays, my pregnancy, and more. She seemed very genuine (at the time). It's now three days before my move and I am nervous; let me tell you why! I called today because I haven't received a quality assurance call and when I called, I was assured that a Jennifer will reach out to me! I later received a call by a young man explaining to me that he's calling from quality assurance and asked me if I had any questions. I stated that I was mostly concerned about my marble table and asked could I add insurance on. He stated that I could once the movers arrive as well as packaging. I was satisfied with that answer. I then received a phone call from Jennifer. She says that she was from quality assurance as well (which I was quite confused for the second call), and she was to go over my items as well as information. I go over my items and she says that she will need to put me on hold to give me a new quote. When she comes back, the quote is now approx. $200 more than the original. She explains that an extra amount was accrued due to the change of boxes (which I could understand) and now the "delicacy" of my table. I was very irate because, I specifically explained the delicacy and more with Toni (my original agent) and was confused as to why this wasn't relayed to me from the beginning. I was fully transparent from the beginning about all of my items. This is where things get fishy: I ask to speak to her manager (Jennifer) and she states that she's the highest person I can speak to. So I ask her if she has anyone above her and she stated no. At this point, I'm very pissed and hung up. I call back to speak to Toni who I thought had my best interest in heart. I speak to her and she stated that the extra charges would be valid and she's sorry that she miscommunicated. (I felt as if she was informed of my previous conversation with Jennifer and simply complied with her decisions based off of authority.) I also asked to speak to HER manager and she said no. After speaking to them both, I really believe that it's a small company with a small amount of employees, there to get over on people. Fast forward to now, my things will be picked up in 3 days and I actually took the time to read reviews. A lot of others stated that the abused extra charges has happened to them as well, even when the movers arrived. Oh and I actually calculated, my quote for sure has me at an approx. 500lbs more. I also read that we have to pay in money order or cash and I'm very skeptical about that! I'm pregnant and just want to move back home with family knowing that my things will make it to GA safely. I hope this move goes well because I'm surely scared and have anxiety at this point. I do not want to be taken advantage of or messed over. I will be back with an update. read more

A family member hired this company on August to transport their belongings from California to the East Coast. The company seemed very professional at first, guaranteeing to move everything by September, within a maximum of 21 days only. It's currently October 8th, and nothing has arrived. Throughout the past few weeks, they have made several calls questioning the company if the moving truck was to arrive soon; they only told my family that it would be a 2-4 day wait. The days passed and my family kept making calls, only to receive the same answer. Both my family and I have concluded that this so called "company" is a scam. We are upset with this unfortunate turn of events. Do not hire these people, or should I say thieves. Update: today finally after almost 2 months my family got their belongings, still checking for all the items that are broken and/or missing... Like we thought: pairs of shoes missing, broken tvs, broken glassware, MK purses missing and the most common answer: "We don't know anything about that". People be aware, don't hire, don't even think of calling them. All the "good reviews" are totally made up by them fs read more

Do not use this company...I should have read more seriously the negative reviews in their website however I did not. This company does not reveal all costs to the customer, they do not respond to questions either by phone or email. I got an email stating from the person I dealt with that my belongings would be delivered within 7-14 days....27 days another company calls me to let me know my belongings arrived and I needed to be at my storage within 2 hours! After Alliance gets your money which is required to be cash or Postal Money order they do not respond any longer, I have used several moving companies and this is by far the worst and most dishonest people ever!!! read more

Do not use Alliance. Me and my family used Alliance to move across country. It was a horrible experience. They aren't cheap , they're not helpful , and they use carriers like LD moving out of LA , which will rip you off and take advantage of you. read more