This practice demonstrates concerning unethical behavior, including abrupt client discharges with…read moreminimal explanation, lack of transparency, and a biased, unsupportive owner. There are also serious concerns about client confidentiality and HIPAA compliance.

Marcey and her team at Let's Communicate have worked with our son, who has HF Autism and ADHD, for…read moreover 4 years now and what a difference! Not only has she taught him how to communicate clearly, he has learned how to interact appropriately with his peers and strangers. He looks forward to his sessions and asks to go back every time. I don't know what we would do without her!!

Best speech therapist for young children !!! :-)…read more We have been bringing our child here for 6 months. We have seen much improvement in our child's speech. Thanks to Judy!

Worst speech therapist! I was referred by my child's Doctor. My child began services with this…read moretherapist the first sessions I stayed in the room the whole time (everything was fine) then One day in the middle of the session I stepped out to go to the bathroom and when I came back to the room this therapist is on the phone paying a bill. I was upset but I never said anything I figured I'll just let this slide and hope it doesn't happen again. Well Another time I took him inside and I stayed outside because I had an important phone call I needed to make well I'm outside in my car and I hear my son scream so I immediately go to the door and the door is locked so I start banging on the door. Until I'm outside for a few minutes banging on the door she then opens the door and says " Im so sorry I left your son here in the room while I went to go talk to the other therapist." After this, it was the last time I took my child. I am paying her for my hour to help my child with speech she obviously doesn't care and doesn't take her job seriously.

I had to camp in front of their office for 2-4'hours before they opened to schedule appointments…read morefor the month. They schedule appointments one day a month and it's first come first serve. The office workers are rude and since a majority of their clients are medical/IEHP patients and they can't legally charge "no show" fees, they only allow you to make appointments a few weeks at a time. They keep accepting more patients and don't have enough appointments for the clients they have!! They are forcing clients into group therapy session instead of one on one sessions. They are more concerned about their bottom line than their clients. Go to Judy Morgan, Let's Communicate, Let's Talk or EMC. This place is insane and horrible to clients.

just i want leave review for Jenne judge she's the ABA supervisor…read more actually she's amazing person i'm appreciate it her for all the helping and support that's she helping me and my kids all the time, any thing and any time i'm asking her she's answering me with a nice words, and she advised me about my son and he changed a lot with her advices.i don't have any thankful words enough to her i'm lucky to meet her thank you so much for all your efforts guys

We went and Visited this locationin Indio'and Absolutely Do Not recommend…read moreNot clean and neat!!

Our 18 month old son was referred to Ensemble Therapy for both physical therapy and speech therapy…read moreand we were left in the dark for months due to their total lack of communication and follow-through. We never received a single call about either referral. Not one. We assumed the referrals had been denied--only to later find out that Ensemble had, in fact, received them and just... did nothing. Six months passed with no action on their end. No chart was created. No communication. Nothing. When I finally got through to someone and asked why we'd never been contacted, the rep literally said, "We apologize for never having called, but we're here now." That was their explanation. After we took initiative ourselves, completed their intake forms and HIPAA paperwork, and were told our son would be a scheduling priority, we were strung along for two more weeks without a single returned call or email. I followed up again--and again. Still nothing. Eventually, I had to file a formal grievance with our insurance provider. Only then did they suddenly call my husband (not me, the primary contact) to set up a Zoom intake just to see if our son might qualify for services. That was their version of intake--no in-person evaluation, no therapist assessment. By that point, we had already found another provider who actually provides care, so I canceled the Zoom appointment. Instead of acknowledging their failure, Ensemble emailed back (to the same address they had ignored for weeks) and gaslit me, claiming they'd "tried to help" but I canceled. No acknowledgment of the months of neglect or unresponsiveness. What's worse is that this seems to be a pattern. I've since spoken to multiple professionals who confirmed it is not standard practice to evaluate toddlers for PT or OT through Zoom. In fact, many insurers won't even recognize that as a valid intake. And if you check Google, you'll see other parents have had similar experiences. Since I filed my grievance, they have solicited a bunch of new positive reviews. They've also wiped or restarted their Yelp listings to erase poor reviews--so be aware that what you see now may not reflect their full history. We never even got far enough to evaluate the therapists themselves because the administrative gatekeeping was that bad. And honestly, even if their therapists are competent, the front desk and intake system are such a disorganized, unprofessional, dishonest mess that it completely erases any potential benefit. If you are a parent trying to get your child the support they need, please don't waste your time here. It was not only a complete failure of care, but an emotionally exhausting experience that delayed essential services for our son - especially at an age where every week is monumental for brain development.

I was looking forward to finally get started on this journey for my daughter (ST & OT) but the…read morecommunication was horrible in the very beginning... wouldn't return calls when I left voicemails..I was told my daughter's speech therapy would be in person but last minute told that it was virtual, I tried asking about changing our days was told I could but when I brought it to the Dr's attention it was possible so not sure what happen with that.. I just pulling my daughter as of today out..