I can't recommend NOT using Moving Right Along strongly enough. First, they're a bit sleazy. When the movers arrived at my apartment the day of the move, I was required to sign a document stating that I'd be responsible for all parking tickets. I was told that they would not perform the move if I didn't. I should have been informed about this policy when getting the estimate. The loading-up phase went OK. It was when we got to my new place that the problems started. First, I was informed that they left my desk in the elevator at my old building! The plan was that they'd unload all my stuff into the basement in my new building, then go back with the empty truck and get my desk. Since they're now under the gun with respect to time, they started tossing my stuff around. Of the ten pieces of furniture they moved for me, six arrived with scratches or gouges. They also left dollies full of boxes in the public hallway for 45 minutes at a time, irritating my new neighbors. The claims process was pretty unpleasant, and gave me the feeling that they were hoping that if they made it difficult enough, I'd just go away. The "furniture repairman" they sent was a joke; he tried to fix everything by slathering on wood putty and rubbing with a towel. I don't believe his repairs would be considered acceptable by anyone. The claims manager, Natasha, made herself extremely hard to reach. She claimed to have never received a single email I sent her. Most of my calls to her went unreturned. When I did reach her, she'd have to call me back "in a day or two." I'd never get a callback, and I'd end up chasing her down a week later. I'm still negotiating a settlement with them, and considering a lawsuit. Save yourself time and grief, and use a different mover. read more

We selected Moving Right Along Movers based on their excellent rating on Yelp. We are very happy we did. We moved from Brooklyn NY to Jersey City NJ on Sunday May 25th. They arrived on time, were extremely professional, extremely careful with our possessions and made the move less stressful for us. They were FAST, extremely knowledgeable moving to NJ to our building, they had the required Insurance documents for the Building. The supervisor was excellent, his team was perfect, they really worked smart and fast. I don't give out 5 stars too often, but they really deserve it. I am moving my office this summer in Manhattan and I will be using Moving Right Along Movers again, and I highly recommend them to anyone. After the move was complete we went through the bill line item and they DO NOT nickel and dime you to death, they were right on the quote and accept Credit Cards. Very honest and hard working movers!! Thank you Moving Right Along Movers!!! :) read more

This moving company did a great job and made hiring movers completely worth it. They were really friendly and nice, super efficient, and finished the job in less time than they estimated. Uriah, who I spoke to to and gave an inventory when I booked, was great as well! We were able to leave clothes in our dressers and they scooped all the clothes from our closets upon arrival and placed them in wardrobe boxes (which didn't cost extra). Upon arriving at our new place, they took their time to put back together our bed frame and placed everything exactly where we wanted it. I'd highly recommend this company! read more

Kudos to Moving Right Along Movers! Always within the estimate always on time and carefully handling all my possessions with ease. White glove experience! read more

The men from Moving Right Along were efficient and courteous. When faced with an unexpected hurdle (a flight of service stairs, about which I'd entirely forgotten) they just hustled and made it work. They were conscientious and a pleasure to work with. read more

Careful , courteous and on time. What more can I say. We had never used a professional moving company before and had to relocate some furniture.The building would only allow a professional company to deliver the furniture. These guys arrived on time, the price was as quoted and delivered our furniture intact. Great company! Thanks read more

I have used Moving Right Along 3 times, 2 moves for me and the most recent for my Mom this past weekend. Once again, the guys were great!! They were so patient and very careful with all my Mom's stuff. I would never use any other mover....these guys are top notch the best!!!! read more

Simply the best! This is the 2nd time I've used Moving Right Along and both times were a wonderful experience. My mover Francisco was great. All of my items were moved with care and attention to detail; not a single item damaged. Everything was thoroughly wrapped and protected on my first move to a storage unit and everything was carefully was placed where I asked on my next move from the storage unit to the new home. Francisco even put the front door back on the hinges when we were done. Bonus...The job was finished earlier than the estimate. I would highly recommend Moving Right Along to anyone!! read more

Hmn, I just wish this company had shown me the same level of customer service as the other reviewer, then maybe I wouldn't be writing this review now. My experience is very different. The movers raided my fridge, tried chatting me up, damaged my belongings and despite purchasing full insurance coverage, took about 4 months to pay me; the repaired items were returned a bit quicker (2.5mths). My response from the company (when I managed to get one): no discount, no apology, just a request to sign a general release before they'd pay me for the items they damaged. read more

This is the 2nd time we used Moving Right Along. Professional, courteous, friendly and took their time with our delicate furniture. One of the strap snapped and ended up dropping my armoire base down the stairs. It was damaged and they immediately called the office to alert them of the damage. I called the following business day and arranged for a furniture repair man to evaluate the damage. A week later, they brought the base back and assembled the armoire. Extremely happy with the service and make good on the damage - we ended up taking the $50 insurance policy and knew the damage would be more than the policy. Everyone from start to finish - professional, helpful and friendly and would recommend them to anyone moving - they take the stress out of a otherwise stressful time in your life. read more

A friend recommended Moving Right Along and the estimate was on target. However, the final bill was twice as high. Worse yet, a desk was broken. It wasn't an expensive piece of furniture but the principle as we had requested that the "limbs" be dismantled and the movers refused. Moving Right Along promised to have it fixed. Six weeks later--no response. The only thing that made them respond was when I called the credit card company and disputed the charge. They promised the company that it would be fixed, strung everyone along for 4 months and then never fixed the desk. This company has no integrity. Fixing the broken piece should have cost less than $100. They just couldn't be bothered. Stephanie is quite the screamer and was incredibly abusive to deal with. Lesson learned. Get a U-Haul and stay away from this company. read more

Best movers ever (and I've tried a few in NYC...). Everybody from customer assistance when you contact the company to the drivers and the guys actually carrying your stuff up and down your stairs is extremely kind, helpful, and understanding. Super-professional during the entire process, and very much aware of the fact that moving is also emotionally quite stressful. They may be a bit more expensive than other companies, but totally totally totally worth it. read more

Horrible customer service. Move in my furniture, damaged shelves. Promised to fix it. never did. Not nice on the phone with you. Spent 30 minutes on the phone talking to 10 different people telling them the same story. Would not recommend it!!! read more

The movers themselves were fantastic. Hard working, careful, fast, and nice guys. The management wasn't. My old place had bed bugs so they fumigated the truck overnight and then delivered my stuff to my new place the next day. On day 2 of the move, the crew did an amazing job and got everything in the apartment in under an hour. At $150/hour and an estimate of 3 hours, this should have saved me $300, a huge portion of which I wanted to make up to the movers in tips. But they charge you for a minimum of 3 hours no matter how quickly your move goes. I called the office to complain that I didn't think it was fair that their minimum time was three times longer than it actually took for the job--I thought that estimate was way too far off to be fair. Instead of handling it calmly, a manager called me back and screamed at me. SCREAMED at me. Called me an idiot, asshole, etc. I don't think any company that charges by the hour should charge you for three times as long as it takes. They should restructure their billing to be more honest if that's what they need to charge. And no service company should scream at their customers. He tried to make it seem like I was being disrespectful of his movers who he needs to pay, but the crew foreman told me he just got a raise to $10/hour and agreed that the way they bill is unfair. This is a smaller peeve, but when I was arranging the move the guy told me that he was going to give me a discounted hourly rate on the second day of the move. As it turns out, I was actually just paying a higher rate than normal on the first day because of the bed bugs, and then the normal rate on the second day. It is totally fair to charge more on the first day because the guys had to wear really uncomfortable bed bug-proof suits. But I think it's deceptive to not mention the higher bed bug rate and instead pretend you're extending a discount on the second day. Next time I need to move I'm calling the crew directly and skipping the middle man. read more

I bought a wardrobe from Moving Right Along and getting it delivered was a happy experience. We had to work out a time for delivery and so we stayed in touch until they were available when I was home. They came exactly as planned. The wardrobe was very securely packed and brought into the house and down the stairs with great care. It was placed in the right spot. They took all the packaging away. Highly recommended. read more

I have used Moving Right Along and would never, ever use them again. Some of the movers complained the entire time about how hard the job was, well then work in a library. After having my stuff taken out of storage the bill was not even close to what we agreed to but they would not release anything until I paid them. Upon delivery there were things missing such as my microwave. When I called to complain they assurred me it would be returned asap. I called everyday for a month. Finally when I came home from work I found a dirty microwave, not mine in front of my apartment door. I never called to complain because they obviously DO NOT CARE!!! DO NOT USE THIS COMPANY!!!! read more

This Company nickle and dimes you. They charge from the moment the truck leaves the warehouse, commute time from pick up to drop off, per guy, each roll of tape they use to wrap your furniture, bed bags. Ive used them twice. The first time I paid $600, not including tip, the move was great. Used tem a year later and the price was $750, not including tip. They ended up breaking my bed. Instead of being honest about it, they quickly made us sign the form stating that everything arrived intact. We couldnt do anything about the broken bed since we actually didnt check the furniture and signed the form. My family and I are moving again. I called for a price, was given a price of $1770. We are moving from Queens to Upstate. No discount for having used them 2 times before.This Company nickle and dimes you. They charge from the moment the truck leaves the warehouse, commute time from pick up to drop off, per guy, each roll of tape they use to wrap your furniture, and bed bags. Not knowing that they charged for Commute time...the second time I used them after they picked up my stuff they stopped for a coffee break. So needless to say they had gotten paid to take a coffee/breakfast break on my dollar plus a tip. Check your contracts and ask what fees are included. I got taken!!! read more

I would not use nor recommend this company to anyone considering a move. I used them recently and when they moved my dining room table, buffet and china closet they damaged the hardwood floor in numerous places. The foreman wrote that I had a claim on the contract and initialed it and said that is what insurance is for. Now the Company is trying to blame me! Jimmy told me that I should have let them know the floors were new so that they would have brought floor protection. They are the experts in moving and do this day in and day out and I should tell them how to do their job? They offered to pay half since I was negligent!. My only negligence was hiring them and paying and trusting them that they would stand behind their employee's actions. Beware of this company and their business practices. read more

Where to begin? Either we were unlucky or they have a squad of the most unprofessional movers you can imagine. So we got a team of 4 guys with a massive truck to move from a smallish 2BR into a 1BR. Guy who seemed to be in charge of the group sat me down with paperwork saying he didn't suggest we purchase insurance because it's most likely nothing will happen, but if it did we'd add it on in the end. Well, boy did stuff happen. Issue #1: we had a large, custom piece of furniture that had been moved in through our elevator years ago without a scratch. The Moving Right Along (MRA) guys said it couldn't be done and huffed and puffed about having to use stairs and charging us for it. That was never discussed when we had an estimate made, nor was this charge listed ANYWHERE on the paperwork (to it's credit MRA was willing to charge a reduced rate for stairway pickup for this very reason). But long story short they crammed it into the elevator and a few pieces of paneling broke off. And I repeat, this piece of furniture moved into this very apartment before in exactly the same way with NO damage done. Pictures were taken of the broken paneling and the parts of the panels that snapped off were taken by the MRA team to their headquarters as evidence and material sample (more on this later). Next, a bed base was leaned up against a wall of the outgoing apartment and when it inevitably slipped and crashed to the floor, critical parts were crushed. The guy seemingly in charge of MRA made a big show of yelling at his co-workers for being irresponsible but fact is he was alone in the room with me and did nothing about the bed base's position, until it was too late and fell and got damaged. Ultimately it took them way too long to pack out of the outgoing apartment such that by the time we were heading to the incoming apartment we were very much behind schedule. This is a problem because, as well explained in advance to MRA back when we had a estimate made AND repeated to the movers at the start of the job day, the wrap time for moves at the incoming apartment was 5pm. We hit a little traffic on way to the new apartment so movers were waiting for us at the building and could not get into apartment, but they were able to load into the basement to at least get started. They MRA team clashed with building porters over use of door entry, which was not a good start to our new life and relationship with the building and its staff. The MRA supervisor on site then proceeded to throw up a seemingly light box into his arms like it was a toy, only to have it fumble out of his hands and fall on the floor to the sound of broken glass or ceramic. Nice job boss. Considering the fact that we were admittedly late to let them in the new place by about one hour, and the porters causing some issues with the movers, we were ultimately so delayed by MRA's slow load out from the outgoing apartment that we wrapped past 8pm - which required me to ask a HUGE favor on part of Super to bend the rules on the move in time limit - AND caused me to pay a good amount of extra $ for overtime. Also did I mention that the MRA staff got into a screaming match among themselves outside the building (even more embarrassment to us in front of our new neighbors). Oh, and a desk chair was lost somewhere on the trip too. Thankfully the insurance was taken and we processed a claim. It took us about a month to go through all the boxes to ensure a full inventory of all damages was made. Fast forward about a month and a half later, and we're supposed to get cash for broken goods in boxes, repair of the paneling broken in the move out of the elevator, as well as the parts of the bed. Over a month after the model number for a key replacement bed part was provided for MRA to order its replacement, a repairman from MRA comes in, only to tell us that ONLY the furniture paneling was to be repaired, not the bed. But to add to that, repairman DID NOT even bring the broken panel that was taken to MRA offices by the MRA supervisor on the day of the move (see above), so there was nothing he could really accomplish AT ALL. We called rep at MRA who said that the bed parts were not ordered and so confirmed the bed would not be repaired this time, nor did she even have the panel to the broken piece in her possession. Summary: stay away from Moving Right Along. Worst moving service I've ever experienced, especially considering the price. Only get two stars because there seems to be an attempt to make it right, but so far not going very well. To be continued... read more

Don't use this company. They are liars. They told us that they would pack the art work and electronics. It turns out they took our artwork and put it in the truck without wrapping it. Well one of the oil paintings ripped. We had paid them for extra insurance and submitted a claim. They were very polite and helpful at first and I brought the painting to be repaired and submitted the bill to them They had made me believe this would be covered. Instead I get a letter from them denying the claim and implying that the painting was never moved by them in the first place. They took our money for the extra insurance but I believe there actually never was any insurance they just take your money. These people are liars and cheats. What kind of company doesn't stand behind their work. Find yourself another moving company. read more

I used Moving Right Along company to move my office furniture and equipment to a brand new office at the end of January. I was extremely unhappy with their service. It took them double the time that they estimated and cost me double the amount they quoted. I could have used someone much less expensive had I known what the actual price would be. I still tipped the movers 15% because it was the company's fault, not theirs. After they finished, I noticed that the back of my leather chair was substantially ripped, an incident report was filed. The company picked up the chair and several weeks went by. FINALLY I heard back form them and they told me that instead of repairing the chair, they would just send me a check. And now it is the end of May and I STILL have not received anything from them. Additionally,3 days later when we were cleaning the office and had to move some furniture around, I found a hole (!) in my newly built office wall, in the newly installed wallpaper. I didn't see this at first because of what they did to cover it up - the movers covered the hole with a piece of plastic paper and put a chair in front of it. I informed Moving Right Along company after I noticed it. They sent someone to look at the damage and then later emailed me that they can't be responsible for the costs of repair because the movers "didn't remember the incident." This is the most unprofessional service I have ever received . I filed a complaint with BBB and planing to take them to court if this is not resolved within next 2 weeks read more

I recently came to this site for the first time and I had to contribute my experience & outrage regarding this company and their so-called hired help. My mother and I were quite pleased with the move itself until we unpacked all the boxes later that week and realized that my my Mom's jewelry that was in a plastic bag that she carried on herself during the move was missing. As I recalled later that week, the thug(his first day on the job) who asked to utilize the bathroom at the end of the move shouted out to me as I was in the living room"there is a plastic bag here on the kitchen counter "What should I do with it"? I replied "Leave it, if its empty toss it".. Not thinking it was the plastic bag with the jewelry that happened to be left oddly on the kitchen counter.. Now why would someone who was hauling heavy furniture & boxes all morning be so concerned with a plastic supermarket bag??..After I settled up my bill and a generous tip to the four workers, a day or two later I received a call from the company asking about the quality of service I received. I commended the four workers not realizing later on we were being scoped out and robbed of jewelry .. To our dismay to make a claim so late and proving the after-fact robbery would have been hard to prove but to the low-life(s) who robbed us must realized Karma is a wonderful thing and you will be cursed!!! read more

I'm trying to find a way to get his review published. There are several others that are very similar in nature and hidden by yelp (perhaps because of ad dollars). Had I known I would not have used this service. I am using this number of stars to try and see if this version of the review gets through. We had bed bugs in a relatively new and agreed to spend a lot money for a move out and guaranteed fumigation. Not only did the guaranteed fumigation not work(and had to be done again after the bites re-appeared within days of the move-in), but the move was as highly non-professional. I would equate it hiring guys off the street. The "packing" consisted of throwing items in boxes, and taking our tools, and various other items. Also these guys played games, of course, with my insurance claims. This is only my 2nd review in many years. I have written letters to several new york state entities so that others can avoid the issues I had. Apparently they do storage as well. Why would you store with a company that moves bed bug infested items and stores them prior to the return move? read more

If I could leave a negative star rating, I would. We used this company to move the entire contents of my parents' house from Queens to Long Island. We ended up asking them to store all of their belongings for a year after the move because of the after effects of the Hurricane. We finally, asked them to deliver everything in late August and we discovered that they smashed every single box that had been marked with the words "China" or "Fragile" or "Glass". They cracked the two living room end tables completely in half and the movers said that the company wasn't liable for any piece of furniture that contained particle board. The Waterford crystal was smashed to smithereens, the same goes for the imported beer steins from Germany, antique English China, etc. If I could post pictures I would. We received no satisfaction from the company. The moving men were very nice. The office personnel were very nice. I have to believe that all of the damage occurred in the Ozone Park storage facility. Do yourselves a favor and find a different moving company. My parents paid this company over $10,000 for moving and storage only to find their treasured possessions destroyed. read more