Dr. Richard Nguyen was originally referred to us by a friend who is an anesthesiologist, and we are…read moreincredibly grateful for that recommendation. In the spring of 2025, my husband, Jamie, needed to have his gallbladder removed after experiencing persistent problems and inflammation. His surgery was initially scheduled for about a month later, but when his symptoms continued to worsen, we contacted Dr. Nguyen. After discussing what Jamie was experiencing, we decided it was best not to wait--and it was a good thing we didn't. Dr. Nguyen performed the surgery the very next day at Good Samaritan Hospital. Dr. Nguyen is not only an expert in his field, but he also has an exceptional bedside manner. He was attentive, reassuring, and continued to follow up after the procedure. Jamie recovered wonderfully. Fast-forward to September 2026, when Jamie developed severe abdominal pain and went to the emergency room at El Camino Hospital. Testing revealed appendicitis, and we were so relieved to discover that Dr. Nguyen was there and would once again be performing his surgery. Jamie has endured several serious health challenges over the past few years, including vestibular migraines and open-heart surgery at Stanford for an aortic aneurysm, which required part of his aorta to be replaced. Needless to say, he has been through a lot. Seeing Dr. Nguyen immediately lifted his spirits because he knew he would literally be in the best hands. Jamie is currently recovering in the hospital, where he is being monitored because of his medical history, but the surgery went extremely well, and we are confident he will have another smooth recovery. We are deeply grateful for Dr. Nguyen's expertise, compassion, attentiveness, and genuine care for his patients. He takes the time necessary to help ensure the best possible outcome and makes both the patient and their family feel comfortable and supported. Dr. Nguyen is an amazing surgeon, and we recommend him wholeheartedly. If you need a procedure within his area of expertise, do yourself a favor and schedule an appointment with him. You will not be disappointed.

Dr. Nguyen came highly recommend to me by a friend of mine who is an anesthesiologist…read more Dr. Nguyen office is located on the second floor, stairs and elevator are available. His staff are super nice and very responsive. The waiting room very comfortable and stylish at the same time. "Now for the good part" I came in for what I suspected was a recurrence of a hernia. After consulting with Dr. Wynn and him checking me out; he was not confident that a hernia was my problem so he ordered a CAT scan with contrast. "Because of my past procedures" After getting the results back he informed me that I did not have a hernia and that the cause most likely is from scar tissue. The CAT scan also found a couple other issues so he referred me to a specialist. Dr. Nguyen is fantastic, he takes his time with you and he listens. He is also very personable. He is a great doctor/surgeon

I have had two procedures performed by Dr Zare. Dr Zare and his staff have been great during some…read morechallenging times! Clear communication, easy and flexible scheduling/visits, compassionate and attentive care. No better hands to be in for hernia repair.

I went in for an umbilical hernia. I think I had to wait about 4 weeks for the consultation. The…read moredoctor recommended I have the hernia repaired and explained the procedure quite well. Megan, his scheduling assistant, was able to schedule a surgery just nine days from then. The surgery was done on October 2nd at an outpatient surgery center in Fremont. I took an Uber there by myself, and they called my wife to come pick me up; my wife didn't have to wait there. When I woke up after the surgery, my bellybutton was an innie again. There was some pain for about a week, and I took about 7 days off of work. No problems since then.

I want to acknowledge my fantastic surgeon, Dr. Gi Yoon Kim. Thank you for your honesty, skills,…read moreand beautiful bed side manor.

I met with Dr Kim a few weeks ago for my initial consultation for a colonoscopy. She was engaged,…read morehelpful, and answered all my questions completely. She also had a good sense of humor which I appreciated. I had to call her office a couple of times, and they went beyond the call of duty to accommodate my requests. The prep is no fun, but her instructions were spot on, and I have say the prep went better than I would have expected. And today she performed the colonoscopy and it went really well. I had no issues at the surgical center (which is immaculate) and woke up feeling fine, with almost no grogginess.

I saw Dr. Youn about five years ago and had an incredibly negative experience. Now that I have…read morereceived the care I needed from a more caring doctor, I feel it is important to share my experience with Dr. Youn so others can make an informed decision before seeing him. I scheduled my visit to discuss complications following a surgery in another state. Upon meeting Dr. Youn and telling him about this issue, I had my medical records in hand, which he refused to review. When I asked questions about how I can rectify my issue, he claimed he couldn't provide answers because he didn't know my medical history. If a doctor doesn't take the time to review records when offered, how can they provide adequate care? Beyond the lack of professionalism, his bedside manner was shockingly cold. I was met with dismissiveness and impatience, as if my concerns were an inconvenience. The entire interaction was incredibly rushed, with Dr. Youn giving a quick exam and giving little answers, seeming eager to leave the room before I even had time to ask questions and get dressed. Adding to the frustration, there was no patient portal or direct way to communicate with the doctor outside of limited phone hours, which is highly unusual for a medical practice. It's possible that this has changed over the past few years. Shortly after posting my review on Yelp and writing a letter to Dr. Youn, I received a call from him. He did not apologize for his behavior, but he did spend thirty minutes speaking with me. He asked me to read some information to him from my medical history (something he refused to review when I saw him in person), and he gave some insight. I found it convenient for him that he gave me the care I needed after sending him a contentious letter and publishing a public review, rather than providing the care I needed when seeing him for an appointment. So why am I deciding to publish this review now? Accountability is important. Seeing that others have had similar experiences, it is clear that Dr. Youn's aloof behavior has not gone unnoticed. I encourage him to make a significant adjustment.

5 Stars for Dr. Youn 1 star for his admin…read more I'm writing as a family member who picked n took him home from the clinic. I HATE waiting when he's ready to be picked up. Half an hour was counted after he sent me a pls pick me up text. He sent it after Dr. Youn's review, changing clothes, etc. I hope people in the clinic know waiting is not just waiting. I was thinking bad result and failed procedure (happens I hear). It's like I love my Dr, but I don't appreciate her calling me directly after running my tests. I now have a second thought after this experience and bad Yelp reviews, knowing there are other good Drs. FYI~~~ There were all kinds of refreshments in the waiting room (not for patients I assume), and I tried to indulge myself with H2O, ended up with carbonated kind. Dr. Youn performs Colonoscopy on Thursday only, not for just one patient.

I am extremely disappointed with the care my grandmother received from this surgeon. After her…read moregallbladder removal, we were told the procedure went smoothly and that there were no complications. We trusted that everything had been handled properly. About a year later, she began experiencing serious health issues. It turned out she had developed a liver abscess caused by a gallstone that had been left behind during the original surgery. This was not a minor oversight--it led to repeated procedures just to drain the infection, causing her significant pain, stress, and decline in quality of life. What's even more frustrating is that this surgeon did not offer a real solution beyond continued draining. It wasn't until we sought a second opinion that another doctor identified the root cause and performed the necessary surgery to remove the retained stone. This situation could have been avoided with more thorough care and follow-up. Patients and families deserve transparency, accountability, and proactive treatment--not prolonged suffering due to an overlooked issue. I would strongly caution others to seek a second opinion if something doesn't feel right.

Quality care and very conscientious MD and staff. I'd recommend this top notch surgeon to anyone…read morewho wants the best of care and follow up.

Dr Kaplan is very direct in his communication style. Works for me but may be off putting for some.read more

Do. Kaplan was recommended to me by a very nice ultrasound technician at Good Samaritan hospital…read morewho also works with him. He examined my injured leg and confidently proposed a treatment plan that included outpatient surgery. His office manager assisted, and they are an excellent team. From start to finish I was very comfortable knowing that I was getting the best care possible. If I had to do it over again, I would only have Dr. Kaplan treat my injury because I am feeling so much better, and I believe that he is an outstanding specialist.

Year 2017: Diagnois with "Trigger Thumb". Surgery was needed. Perfect results…read more Year 2025: Same right thumb torn ligaments. 6 months thumb & total hand remains in sports wrap. Has mended.

Doctor Kamal was great, but the front desk was clueless. Among other problems they never sent…read morepromised referral to therapist. Calling back, took me seemingly forever to wade through their horrible phone tree.

Wow, she is just amazing! Have fairly bad c-spine disease with excruciating pain. Dr. Hendow Rxd…read moremedication that really helped and recommended PT -- though it took awhile to kick in, my neck now feels fine and totally pain free. Dr. Hendow is caring, compassionate, patient -- takes the time needed to answer my Qs even when she's running late. Expertise, compassion, patience!

A post op update: I…read moream officially 8 days post op my spinal fusion. Back pain? Who is she? Dr Hendow is a miracle worker. I went from being hunched over by the end of the day and near crying BEFORE surgery to just slightly sore and a little uncomfortable AFTER surgery. I have been weighed down by this back pain since my early twenties but now I am finally experiencing what a normal back feels like. Thank you so much! Looking forward to my 2 week appointment to show off my new happiness!

I had a4:30 p.m. appointment today, and I arrived early after taking time off work. To my surprise,…read morethe office was closed. No one notified me, no one called, no cancellation, nothing. I wasted time, gas, and effort because of this careless mismanagement. This is unacceptable and shows a complete lack of respect for patients' time

Did my surgery March 18, 2026. Dr Dunn did a great job on my surgery. Had some issues with the…read morebilling but definitely happy about the outcome. If you're looking to do this, then definitely go with Dr Dunn. It's now July 21 and my body is doing great.

Dr. Hirai took care of my inguinal hernia surgery and it was the best experience I had ever going…read morethru a medical procedure. My surgery was done via robotics and a mesh was put in place. I had very little discomfort the few days after the surgery and was given pain killers to get me by just in case. His office, his guidance, and all the staff make this a place I would highly recommend to others to look at.

Dr. Hirai fixed a hernia I had using robotic surgery. He did a great job and was very easy to deal…read morewith. He let me ask all the questions I had and educated me about the procedure. His staff was pleasant, knowledgeable and professional. I highly recommend him and his office.