Great service. Friendly staff. Will go back for any computer issues for sure in the future!read more

I wanted all the files from an old desk top, and converted to open with windows 11 from 7…read more Reasonably priced, and completed when I was back in town.

The extremely fast shipping and the support that GigaParts gave to the W7HEN 2026 Field Day were…read moreoutstanding. They were very helpful with suggestions for our display and also in shipping the items raffled to everyone at the Henderson Amateur Radio Club 2026 Field Day. Don't miss our local video illustrating just how fast the shipment from GigaParts arrived after our purchase. ;-)

I went to GigaParts looking for a small fan to put near stereo equipment that Dave said was hotter…read morethan he liked. This store is huge and very clean. It is in the old Burlington building off University. Upon walking in, 2 sales associates welcomed us and the one closest to us asked if we needed any help. Dave explained why we were there and he and the young man spoke for a few minutes. I walked around looking at all the items. I was asked a couple of times if I needed help. The salesman took Dave straight to a shelf that had several fans on it. They weren't the type of fans we needed. I was impressed this young man knew where the fans were in the store because the store is huge! He knew the type of fan Dave was looking for and he mentioned he didn't think they had what Dave wanted but he would show the fans they did have. The salesman was correct about the fans they had were not the right type. We thanked him for his time and left. 5/5 for customer service and knowledge of fans and where they are. The young man was great.

The automated phone system is at best a complete waste of time. In a chain store such as Best Buy…read moreto not have a dedicated operator to receive and transfer calls is just ludicrous. I understand that in person customers take precedence but to have over a 10 minute hold time before I chose to hang-up is adding up to lost sales. I would urge store managers to push for additional employees that can run a multiple line set up similar to a dispatchers system. I want to also make a point, this is the type of actions that cost sales, and have customers turning to online purchases. Online sales does effect the ability for brick and mortar businesses to remain open.

We went to Best Buy yesterday to buy me the iPad Pro. We walked in and a sales associate asked if…read morewe needed help. We looked at the iPads and hubs picked out the iPad and accessories. I was lucky everything was in stock. Hubs received a discount for having a membership of some sort and that membership gave us discounts on the iPad and accessories. We were in and out in less than 15 minutes. We have always had great customer service at Best Buy.

Grocery delivery has probably been one of the biggest game changers for me - why go to the store…read morewhen I can have milk in my fridge in 2 hours? All without having to put on shoes. But then, some days, a stroll around the store can be just what you need to brighten your day. Walking around Target, feeling the texture of the pajama pants, comparing lipstick shades - things you just can't do from an iPad on the couch. Of course I ended up with things in my cart that I didn't go in for but I also didn't come home with what I wanted - the skim milk was set to expire the next day and the only available size of the laundry pods that I wanted would last me a year. Target is not much different than a number of stores today - finding help was nearly impossible. I used self checkout which I'm sure got me out a whole lot faster than waiting in the only open check out lane. I'm not about to give up online shopping anytime soon but spending an hour strolling around Target was a nice distraction.

It would be nice if employees could simply speak to customers instead of rudely pointing at signs…read morewhen they ask for help. It's very easy to miss a "card only" sign, especially when the machine has a slot that appears to accept cash. A quick, polite explanation would have made the situation much better.

I searched long and hard to find someone to fix my laptop screen. In Birmingham and Huntsville…read morethere's a lot of big chain companies that were very overpriced. On top of that, I wanted someone I could trust. If you're anything like me, you don't know that much about computers. Pedro at computer world quoted me an extremely fair price and did the repair as fast as possible (the only delay was out of his control because the part was back ordered everywhere). If I have any computer related problems I'm definitely coming back here!

I brought in my laptop which was suffering from three issues: Not charging despite new battery, a…read moreloose hinge, and a windows not genuine virus (which despite my best efforts I couldn't remedy). Pedro was very knowledgeable, and fixed every issue I'd asked. The repairs took awhile, but due to the wait in ordering a replacement part, not their work. Slightly on the expensive side, but certainly preferable to buying a new laptop or receiving cheaper but less professional work. Would certainly recommend.

I've taken my phone 3 or 4 times for little things, but for someone like me, a disaster with…read moretechnology, they were BIG things. They've been so nice to me in spite of my ignorance. I love the convenience and the professionalism of these young men.

I was impressed with the quick attention and the fast repair of a cell phone problem.read more