I have been with this practice for several years. Dr. Kalarickal was wonderful and I had good…read moreexperiences when he was my doctor, but he moved to another location and I was assigned Dr. Reddy. My recent experience with an endoscopy was terrible. Other than the front desk staff, the nurses and staff were not friendly and clearly in a hurry. Very few even made eye contact, leaving me feeling like a leper. I never saw the anesthesiologist. No one explained the anesthesia process to me prior to the procedure and I didn't even meet the cRNA until I was in the OR. Her only words to me were to mock my Yankee accent. When I was rolled into that room, I felt like I was crashing a party. The staff was more concerned with one another than with their patient. I didn't see Dr. Reddy until the OR either. Following the procedure, I was told that they had taken biopsies and they would let me know when the results came in. I was patient and after three weeks decided to call thinking that was longer than I've ever waited for any test results. Eventually nearly a month following the procedure, I got a call from Dr. Reddy apologizing because he had been on vacation and somebody dropped the ball yada yada yada. The bottom line is a very disorganized poorly and not very compassionate staff left me with no confidence whatsoever in this practice.

I write this as a cautionary tale. Three years ago my GP recommended this practice to address…read morefrequent heartburn. My first appointment should have been a red flag-- the doctor did not show up and I was stuck with a well- intentioned, but rude nurse who informed me that I would need an endoscopy. The doctor who performed this ( not the doctor who didn't show up -- I never heard his name mentioned again) was professional and did a great job of informing me after the procedure. But I then became a part of their system that points to money making and NOT patient care. It took 3 weeks and persistence to get final results and then I was told the doc who performed the endoscopy was booked for the next 4 months, but his nurse could see me. She was sweet but I later found out she had just received her advanced degree in Family Practice several days before joining the practice. She was not that informative, simply handing me a sheet of paper listing the GERD diet ( potatoes, white rice, cereal!!!). She had me on medication way too long and when I tried to see a doctor I kept getting the same issue that the doctor was booked up for several months. I was ok for a short while but when I started having a reaction to the medication she insisted I continue taking it. I went off it cold turkey and became much worse. She even told me to take strong medicine over the counter that caused even worse symptoms. I went to another doctor who had me go through more tests because I was so sick ( and lost considerable weight). I eventually ended up at Emory and the doctor there quickly diagnosed what had happened triggered by the medication. BTW, that nurse is no longer at the Gainesville practice. They have the nurse s treat you and seeing a doc tajes a long tine-- meanwhile you could be getting worse. I would recommend another practice.

I highly recommend this facility if you need a colonoscopy. Everyone was so nice and caring…read more From Vanessa, the receptionist, who was so caring And made me feel better about the procedure to all The staff and Dr. Ranvir Singh. It was fast and painless. They were all so professional and truly cared about Me.

I walked in at 930 as my appointment dictated. My husband told the front desk my first name, took…read moremy license, and insurance ID card. He signed all of the paperwork. I checked my bracelet and it had a similar first name to mine as well as a birthdate of November 1955. My birthdate is March 1974. The woman just heard my first name and said that I was there. She didn't bother to see that there were two women with similar names. Nor did she check my license or insurance ID to verify it was me. My husband asked to go home to grab something at check-in, and was told no. I finally got called back at 10:30. I was asked to go to the bathroom, and not flush. My BM was still brown. I was asked which solution I was prescribed, but I honestly did not know. Wouldn't they know if they prescribed it for me? I was also asked when I stopped taking pills, and I responded when the person I talked to through your company told me to stop. I was then told to go to the store, pick up (forgot name), and return at 1230. I went to the store as soon as I left the practice, picked up the product. Took an anti-nausea (that was prescribed) pill, and continued to drink the stuff. I believe I finished at noon. Got back to the office at 1230, where there was no receptionist. Someone finally got to me after waiting a few minutes. I told them I finished my drink at noon. They were shocked it took me so long to complete it. I had gastric surgery, so eating and drinking take me a long time. The anesthesiologist said I had to wait to be the last patient of the day because of the time I finished my drink. Completely understood for my safety. It is about 130 now. My husband had a DR appointment at 2 and asked to go there. They would end up saying yes, because he scheduled his appointment after he thought I would be home. I finally got pulled into the procedure room. I had to wait a long time for the doctor to come in. They finally started to put in the anesthesia. The Doctor then started the procedure, but didn't see that I was still awake. They had to place my IV in my other arm. Then I drifted off to sleep. While I was waiting in the pre-op room, I heard the nurses tell other patients about post-recovery. Not once did they tell me. At post-recovery, I had to ask about post-recovery. Honestly, there were to many issues with this office. I will NOT be returning.

Care, Knowledge, Compassion and Integrity!…read more I would like to take a moment to express my sincere appreciation and gratitude for the exceptional level of care I have received from Dr. Morales and his medical assistant, Daniela Lopez. From the very beginning of my treatment, Dr. Morales has demonstrated an outstanding level of professionalism, urgency, compassion, and medical diligence. His proactive approach in identifying and testing for several potentially serious conditions gave me not only confidence as a patient, but also reassurance during a very stressful period. It is evident that he genuinely cares about the well-being of his patients and takes his responsibilities with great seriousness and integrity. Equally deserving of recognition is Daniela Lopez, whose commitment and consistency throughout this process have been truly remarkable. During Dr. Morales' absence, Daniela maintained continuous communication regarding my treatment progress, follow-up instructions, updates, and coordination of care. She ensured that I remained informed while also keeping Dr. Morales updated on my condition and response to treatment. In today's healthcare environment, that level of attentiveness, accountability, and patient-centered care is unfortunately becoming increasingly rare. As a patient, this is precisely the type of execution, communication, and dedication that builds trust and confidence in a medical practice. Dr. Morales and Daniela Lopez represent the standard of care that every healthcare organization should strive to achieve. At the same time, I would also like to respectfully share a concern regarding my repeated experiences with the front desk staff. Unfortunately, interactions at the reception level have often felt dismissive, disorganized, and lacking the professionalism reflected by the clinical team. Routine administrative matters that should be straightforward have repeatedly become unnecessarily frustrating and difficult to resolve. It is important for me to be honest in saying that the primary reason I continue with this practice is because of the extraordinary care and professionalism consistently demonstrated by Dr. Morales and Daniela Lopez. Their dedication, communication, and commitment to patient care stand in stark contrast to the experience often encountered at the front desk. I share this feedback not to criticize unfairly, but because I genuinely believe that professionals such as Dr. Morales and Daniela Lopez deserve a support structure and patient experience that reflects the same level of excellence they personally provide every day. Thank you for your time and for taking this feedback into consideration. Sincerely, Michael McGrath

Very disappointed with this facility. Everyone in healthcare does not belong in healthcare. Tram…read moreDang does not follow up emails in a timely fashion. Only caring people should work in healthcare not cold heart people. I will be moving my care to another provider once I get all records and test that I paid for. Wouldn't recommend my dog to this practice.

I saw Dr Quadri for many years having various procedures. During my recent endoscopy, I was left…read moreseeing a new and rude PA for the follow up who did not address the serious concerns I had that required the endoscopy. The front office demanded I pay a co-pay that was paid the day of my procedure. Dr. Quadri's office has gone downhill from what it used to be and I no longer recommend them.

I'm a combat veteran, and Dr. Qadri is a classless, arrogant, caste system wanna-be BRAHMIN. I had…read morean appointment, and this was my 3rd reschedule. He wanted me to reschedule again, and I was in serious pain. I demanded to be seen, and when I left, he made a remark that I would never forget. I had a gold chain pendant picture of my late cousin TYSHON Dye, who recently passed, and he made the remark, "Why do you have a picture of TUPAC on your pedant?" and laughed. The staff just looked at him in disgust, and then I explained, and he nodded. Oh, well, it was at Athens Digestive Healthcare Associates, located at 1360 Caduceus Way, Bldg 300, Watkinsville, GA 30677.A

Very knowledgeable and truly cares about his patients I have…read morebeen seeing him for 10 years.

I had a procedure done back in May. Dr. Smith was amazing…read more And Miss Mary explained everything so good. The staff was really nice and friendly.

Dr. Kukler put me through a sudden and unexpected botched endoscopy in 2022. We refused to pay the…read morefinal bill from Gwinnett Cty. EMS because we were taken to an ER at a facility we had not had good experiences with. Spent 4 days in the hospital the week before Christmas!!! Two years later after multiple requests to escalate our case, the office staff FINALLY agreed to pay the outstanding balance of about $650. This is what malpractice insurance is for. What should have been a simple procedure and a simple resolution to an unpaid balance issue was continuously delayed time after time with unreturned phones and ignored emails. TWO YEARS, people!! Totally inexcusable! Medically speaking, this is hands down the worst experience of my entire old age life. I will absolutely NEVER again darken the doors of SGA!!!

I recently had a colonoscopy at Southern Gastroenterology Associates in Lawrenceville and had a…read morevery professional and reassuring experience. From check-in with Ms. Maddie to check-out, the entire staff was courteous, efficient, and attentive to my needs. The facility was clean and well-organized. I especially appreciated how the nurses and assistants helped put me at ease, which was important given how stressful GI procedures can be. Dr. Stephen Beasley took the time to listen to my concerns, reassured me that all would be well, explained the process clearly, and answered all my questions without making me feel rushed. His calm and compassionate manner was very comforting. Special thanks to: Vito, the anesthesia nurse Candice, my pre-op nurse Ms. D, the PACU nurse (I may not recall her full name, but I won't forget her patience) Jayla, the endoscope technician The procedure went smoothly, and I felt well cared for every step of the way. I would highly recommend this practice to anyone in need of GI care. They're thorough, respectful, and truly put the patient first.