Fast and easy. Fair cost and convenient payment options…read more Stayed in contact and did not leave me "hanging". I will call him next time I have an appliance problem.

I will definitely be using Jeff for any appliance issues in the future. He communicated well, was…read moreextremely knowledgeable, installed my washer boot quickly and charged a very fair price. I highly recommend him for any appliance problems.

Jessie was extremely knowledgeable! He answered all my questions. Was able to get an appointment…read morefor the next day. He serviced my LG washer and dryer and even took a look at my Bosch dishwasher and Samsung refrigerator! Great value! Highly recommend NexGen! I'll be making them my go-to appliance repair guy.

Quick response from the owner and fast and friendly service. Diagnosed and fixed our gas dryer…read morequickly. We would recommend and use again without hesitation.

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

Sean was able to come out the same day and quickly diagnose the problem to our dryer making a…read morewhining noise. He discovered our toddler put one of his socks past the lint trap door which got sucked into to blower motor and was causing the sound. Sean was personal in his service and charged only the diagnostics fee. Highly recommend Sean!

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

I had a very frustrating experience with this company. I was told one thing about what was wrong…read morewith my dryer, but it didn't feel accurate, and there was zero follow-through. I had to keep calling over and over just to get updates, and most of the time I didn't even get a response. Communication was poor, and the lack of accountability made the whole situation worse. At this point, I don't trust this company for any future service. Be careful if you decide to use them--you might end up paying more than necessary for a problem that isn't clearly explained or properly handled.

My dryer broke and a service technician came out that morning and had fixed in one appointment…read more Nice technician Ethan did a great job. Very happy with the service, thank you!

Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

I had my Samsung icemaker replaced. Miguel was efficient, timely and cleaned up after himself when…read morethe work was complete. He explained all that needed to be done because of this particular Samsung refrigerator model. I would definitely recommend his services!

Never heard back from Miguel…read more Called on 5/13/24 at approximately 5:00 PM in regard to a Frigidaire dishwasher that's not powering completely after resetting the appliance. During the call, I was instructed to send a photo of the model/serial number of the dishwasher. I sent Miguel a photo of the model/serial number of the appliance shortly after the call, at approximately 5:10 PM.

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!

Juan Alvarez just repaired my washer. He was here in 30 minutes from the beginning of the 2 hour…read morewait time. He got to work right away and finished in perhaps less than 20 minutes. Kind, hard working, and honest. He also gave me some valuable advice too. I just finished a load of laundry. Thank you Juan!

We were very pleased with Haas and his work. He was thorough and…read moretook time to explain the problem and what it would take to repair it. He also was informative about preventing further problems. We will certainly call him again for service. This company is very professional and we highly recommend it.

Dave very quickly got back to me on a question about installing a washing machine in Marina that…read morehelped me understand what is the best value for getting what I wanted. I didn't actually hire Dave (he recommended a better option), but I greatly appreciate his quick and correct advice. I really hope the people he can serve best - and I know for a fact there are many that he can help that don't have our specific different circumstances - will hire him!!!

Big D did amazing job! He works fast but clean. BIg D was recommended from someone that doesn't do…read moreappliance installation. We needed our 20 year old Microwave removed and our new one put in. He had informed us he would fit us in Tuesday of next week we were ok with that. But we're pleased when we received a text leting us know he could fit us in today Friday the 25th of April. Like I said already he works fast but is clean no mess no fuss. Would highly recommend his business to anyone I know. We will definitely be using Big D's appliance installation again. Christina Ps Raiderrrrrrrrrrrrrrs

Armando was amazing I had 2 other appliance companies come out... from my Warrenty insurance…read morecompany they both were terrible. Agent and they said if you get an appliance they will pay them. I looked up online and saw his appliance repair. Left a message to call me back.... I didn't a chance when Armando called me said he missed my call. Told him my issue .... He said I know your washer... I may have a pump in my van... send a picture of model number to make sure I'll bring it out tomorrow send me directions to your ranch. The next day he came out looked at the washer and said it's the pump. He was meticulous in taking the washer apart. Front seal of the door, top the top off ... then panel in front of the washer. Asked for a small pot to catch water from the pump. Then removed the old pump and installed the new one and put the washer back togeather . Turn it on and made it pumped water out. Armando was professional, prompt, he ssid i order the correct pump... There are pumps that are cheaper and they dont last for a few year then they brake down. He said he does the best repair , and if you have any other appliance that need repair... keep my phone number. I recommend him to anyone that needs to have any appliance repair. He said he has the same model and it's the best washer you could have. I was beginning to think that there were no appliance repair companies any longer. Armando is " Honesty repair " man of the year... Just amazing and so friendly... give him a call you will not regret giving him a call to service your appliances... He really made my wife happy ... Give Armando a call

AMADOR came to assemble some patio furniture for us and hang over 10 wall paintings and mirrors and…read morealso install fairy lights in my daughters room. He did a great job! He was patient and very thorough and did a fine job! He's based in salinas but did this job in pacific grove. I wish him and his family well and would leverage his services again!