Jessie was extremely knowledgeable! He answered all my questions. Was able to get an appointment…read morefor the next day. He serviced my LG washer and dryer and even took a look at my Bosch dishwasher and Samsung refrigerator! Great value! Highly recommend NexGen! I'll be making them my go-to appliance repair guy.

Quick response from the owner and fast and friendly service. Diagnosed and fixed our gas dryer…read morequickly. We would recommend and use again without hesitation.

I will definitely be using Jeff for any appliance issues in the future. He communicated well, was…read moreextremely knowledgeable, installed my washer boot quickly and charged a very fair price. I highly recommend him for any appliance problems.

Wonderful service. Fast. Knowledgeable. Arrived early, did a basic purge of our washing machine (it…read morewas clogged basically), and got it working again. Washer still has issues, but that could be because the purge motor is slightly damaged, BUT not his fault. I know if I asked he might be able to replace the motor, but he'd have to order the part, and for the most part the washer is just loud now. It still works. Good value, fast service. No complaints. -A.

Cole is the type of professional you want to work with, and this is the number one reason Frankies…read morewill be our go to for appliance repair. Details... Natural gas dryer doesn't heat. I called yesterday afternoon to schedule service. Service was scheduled for 3PM today. Cole arrived an hour ealier, because he was free, and in the neighborhood. 5 minutes after we meet, Cole diagnoses the issue to either the gas solenoids, or the gas to the dryer is shut off. He asks before replacing any parts... Is the gas valve going to the dryer turned on? The gas valve going to the dryer was not turned on. A contractor mistakingly turned that valve off a few days ago. It was worth paying the diagnostic fee, not just because Cole resolved our issue in less time than I can hold my breath, but because I'm not stressing about finding a good appliance repair service anymore.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

Dave very quickly got back to me on a question about installing a washing machine in Marina that…read morehelped me understand what is the best value for getting what I wanted. I didn't actually hire Dave (he recommended a better option), but I greatly appreciate his quick and correct advice. I really hope the people he can serve best - and I know for a fact there are many that he can help that don't have our specific different circumstances - will hire him!!!

Big D did amazing job! He works fast but clean. BIg D was recommended from someone that doesn't do…read moreappliance installation. We needed our 20 year old Microwave removed and our new one put in. He had informed us he would fit us in Tuesday of next week we were ok with that. But we're pleased when we received a text leting us know he could fit us in today Friday the 25th of April. Like I said already he works fast but is clean no mess no fuss. Would highly recommend his business to anyone I know. We will definitely be using Big D's appliance installation again. Christina Ps Raiderrrrrrrrrrrrrrs

I had my Samsung icemaker replaced. Miguel was efficient, timely and cleaned up after himself when…read morethe work was complete. He explained all that needed to be done because of this particular Samsung refrigerator model. I would definitely recommend his services!

Never heard back from Miguel…read more Called on 5/13/24 at approximately 5:00 PM in regard to a Frigidaire dishwasher that's not powering completely after resetting the appliance. During the call, I was instructed to send a photo of the model/serial number of the dishwasher. I sent Miguel a photo of the model/serial number of the appliance shortly after the call, at approximately 5:10 PM.

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

I called and was able to schedule an appointment the next morning for 10:00 am. My refrigerator was…read moreleaking out the bottom, our model had the drawer freezer on the bottom. He arrived on time, spent about 1.5 hours working on the fridge. When he was done he cleaned up everything and wrote me a receipt. The price was what he stated and I was very happy with the service for the price. I will be using this company next time I need an appliance fixed!

Juan Alvarez just repaired my washer. He was here in 30 minutes from the beginning of the 2 hour…read morewait time. He got to work right away and finished in perhaps less than 20 minutes. Kind, hard working, and honest. He also gave me some valuable advice too. I just finished a load of laundry. Thank you Juan!

We were very pleased with Haas and his work. He was thorough and…read moretook time to explain the problem and what it would take to repair it. He also was informative about preventing further problems. We will certainly call him again for service. This company is very professional and we highly recommend it.

I can not express enough gratitude to Don for such a great experience…read more Even with his very demanding schedule, he did my initial service call on my first available day off. He really knows his business so he quickly determined my dishwasher problem and recommend the options. I also wrangled him into working on my refrigerator on the return visit. When my parts arrived he very kindly came to install them at the end of a long day because he knew my work schedule was also demanding. ( and that I hated hand washing my dishes) He was very thorough , knowledgable and kind. I have both my troubled appliances working like new for a very reasonable rate. I could not be happier. Thank you Don for your knowledge and hard work!

I needed a light fixture within a refrigerator repaired. GSAR ordered the required part, but it…read morewas 4 weeks between booking the service appointment and completing the repair. My tenant phoned me afterwards and said the technician was "unprofessional". She recommended that I should not use this company again. One positive: the company's owner effectively used a text link that connected him, me, and my tenant. This did result in good communication. However, the timeline was excessive and my tenant was made uncomfortable by the technician.

Armando was amazing I had 2 other appliance companies come out... from my Warrenty insurance…read morecompany they both were terrible. Agent and they said if you get an appliance they will pay them. I looked up online and saw his appliance repair. Left a message to call me back.... I didn't a chance when Armando called me said he missed my call. Told him my issue .... He said I know your washer... I may have a pump in my van... send a picture of model number to make sure I'll bring it out tomorrow send me directions to your ranch. The next day he came out looked at the washer and said it's the pump. He was meticulous in taking the washer apart. Front seal of the door, top the top off ... then panel in front of the washer. Asked for a small pot to catch water from the pump. Then removed the old pump and installed the new one and put the washer back togeather . Turn it on and made it pumped water out. Armando was professional, prompt, he ssid i order the correct pump... There are pumps that are cheaper and they dont last for a few year then they brake down. He said he does the best repair , and if you have any other appliance that need repair... keep my phone number. I recommend him to anyone that needs to have any appliance repair. He said he has the same model and it's the best washer you could have. I was beginning to think that there were no appliance repair companies any longer. Armando is " Honesty repair " man of the year... Just amazing and so friendly... give him a call you will not regret giving him a call to service your appliances... He really made my wife happy ... Give Armando a call

AMADOR came to assemble some patio furniture for us and hang over 10 wall paintings and mirrors and…read morealso install fairy lights in my daughters room. He did a great job! He was patient and very thorough and did a fine job! He's based in salinas but did this job in pacific grove. I wish him and his family well and would leverage his services again!

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

We've been using Mike's Appliance for over 12 years…read more Jeremiah rebuilt our 1998 refrigerator (home warranty paid) and it's working better than any refrigerator we've owned. They've fixed our dishwasher, fixed our oven. They've saved us money by suggesting easy and less expensive fixes. Karen is no nonsense and just great. In our experience, they are honest and fair.