I've been a customer of Pittsburgh Cycle Center (Honda House) for decades, with bikes ranging from…read morea rebel 450, to a CM 450, to Various Shadow Motorcycles to two Goldwings (Classic and the new 2018 model which I purchased there). While *singular* experiences might yield some less-than-perfect results (name a business that never has a glitch) my experience over the long haul has been exemplary. It's the cumulative experience and expertise found here that is invaluable. From knowledgeable sales, to a parts stock/database, to a service team that is unrivaled... I've found Pittsburgh Cycle Center to be exceptional.

Friendly, knowledgeable, and helpful. Found a great pair of riding gloves and will be back for…read moremore. I love supporting local businesses rather than greedy billion-dollar soulless corporations.

Stopped in a few days ago, and found out that this business is no longer EagleRider motorcycle…read morerentals. They are now Ural Pittsburgh, and they sell and service Ural Motorcycles (made in Russia). Even though I was just browsing, I was treated like a valued customer, and was given lots of information about these unusual motorcycles. I thought they were very cool, as they all had sidecars and most were two-wheel drive. There were lots of various models in the showroom, with lots of options, colors, and accessories available. Cheers!

Well first off, this was a online/phone sale. So I have zero information or comments about the…read morephysical dealership itself. For the most part, I did all my research ahead of time, and only reached out to the dealership with a few questions and then was ready to buy! My salesperson was Mike Purtell, for the whole process. Along with a couple of emails to Jen in finance. Gotta say, Mikes very easy to speak to, seems to have solid knowledge of the sidecars and enjoys helping out the customer! A very pleasant shopping experience! I was extremely happy that this was not the usual "nickel & dime" ya to death experience. Their website list the price, shows the discounts, and if you do the math? It all adds up correctly! I have to say I really thought the paperwork portion of this, was super smooth! Since the bike was being shipped to me, all the paperwork arrived via Fed Ex. Which was really nice! I was able to get the bike registered and plated, long before it actually was delivered. Overall, I have nothing but good things to say about Mike and the staff at Ural of Pittsburgh! I hope to visit someday in person!

Great place always very helpful and extremely knowedgeable. Laid back and very chill…read more Get inspected every year and always get good suggestions and good pricing.

A few years back they inspected my 2006 VTX for me, I wasn't able to drop it off, and they did the…read morework while my wife and I waited on a little bench near the building. It was the best service I ever had for a motorcycle and the cost was less than I expected, I won't go anywhere else.

I walked into Snows a lady came out and took to the bike that I will buy from them next month,she…read morewas very kind,I shall enjoy doing business with them.

Great bike shop. I have both Honda and non-Honda bikes serviced here…read more The shop guys are nice and they have late hours a couple times a week for easy after work pick up/drop off. We're pretty lucky to have a reliable bike shop close by!

I took my Hyosung there for a state safety inspection; they were able to fit me in pretty quickly,…read moreand the service department was very courteous. Always grateful to a shop that does safeties.

Bought a 2012 Heritage Softail in 2024 Carrie was my sales person. She sold me a sold bike with no…read moreissues what so ever. Needs nothing but gas.

I built about a dozen cafe racers out of salvaged frames and engines scored at Norms over the…read moreyears. Every tire I ever bought (the 20 years I rode while living in the Burgh) I had mounted there. Every clutch in every bike (over 20 motorcycles) for a couple of decades.. Once again.. Only Norms.| There was nothing they wouldn't work on. (they even turned wrenches on my BMW's and Moto Guzzi.) I moved to Florida a dozen years ago. Decided to do a nostalgia project out of a bike I found in the back of a guys garage for cheap (1978 Honda SuperSport with the inline 4 750.) Called to check for parts while planning a trip back home.. Was super sad to find out they had closed up shop. If you ever had the experience of dealing with Norms.. You KNOW you haven't lived the pieced-it-together rat bike lifestyle until you knew where everything was in their yard and warehouse, and had invested countless Saturdays mornings hanging out in the showroom or around the side in the garage absorbing wisdom and know-how. Norm's will be a part of a lot of people's memories for a really long time. At Norm's... It didn't matter WHAT you rode.. it only mattered THAT you rode. Best to those that kept it running for so long after Norm!

Norm's will get your bike right! Friendly people with great knowledge on motorcycles and tires…read more This is an updated review. I originally left a terrible review, after I got my tires mounted and balanced by them. I saw the receipt that they gave me, and misread it. It appeared that they charged me a $90 fee for tire disposal. Gosh was I mistaken. I am looking at the receipt now, and it was a $10 fee for the tire disposal. The "$90" was just the total of the mount and balance. I was having an awful day and misread the receipt. Wow. I really suck for that, and am embarrassed. These guys got my tires mounted and balanced within a day. Couldn't find anywhere else that could get me in that quickly.

The owner is a reputable and an outstanding craftsman, his custom painting and mechanical knowledge…read moreis quite impressive. I have been a loyal customer of his for 18 years and wouldn't go anywhere else. He troubleshoots mechanic problems with great expertise, offers advise and solutions over the phone and has provided roadside assistance on many occasions. He does not have fancy showroom but you can tell by how many bikes he has in his garage getting worked on he has a massive clientel with many loyal customers. Anyone who complains about Ron obviously mistreated him, a real and honest gentlemen.

They have phone number listed online but nobody ever answers and there is no option to leave a…read moremessage. So I visited their facebook page which gives a link to their website, this ended up being some strange asian website that had nothing to do them them. I'm not sure if this is even a legit company as they have a fake website and do not answer their phone, definitely would not do business with someone who can't even do their basic job functions! Unfortunately there are not a lot of bike shops around.

I've been going to SHC for decades with every bike (six) I've owned in that time. If you're…read morelooking for polished floors and mechanics using stethoscopes as a diagnostic tool - this is not your shop. If you're an experienced owner looking for experienced mechanics and quality service - look no further. I once cracked an engine block at the oil drain plug and Ken made a truly amazing repair that was not only a total recovery of the block, but didn't cost me an arm and a leg. Fantastic work at a fantastic price.

They fixed my tire instead of forcing me to buy a new one. He helped me get the bike off the…read moretrailer and had it done the next day. All for $55!! Thanks again and I will be back if I need any more work done.

I'm not sure what to say about this charming, wonderful little shop. Dick own's the joint, and he…read moredoes the repairs and maintenance, while his wife runs the register. He does great work, at a more-than-reasonable price. If you bring your bike here, trust that the repairs will get done, in a timely fashion and with the utmost care. There are certainly other places to order parts and have them installed, but you'll miss this little slice of Americana, service-oriented nirvana that hardly exists anywhere, anymore. SUPPORT YOUR LOCAL SMALL BUSINESS, duh.

Great shop with excellent service. Always has a solution for any issues you may experience with…read moreyour bikes.