Really unprofessional, never showed up as agreed. The…read moretechnician Carlos said he would show up at 11 AM then said it would be 1 PM and then rescheduled again to 5 PM because he said he need to go to a friend's mass. We understood that but at 5 PM he didn't show up and only after we texted him did he admit the mass was still not over and he'd then have to still drive for half an hour. At this point we contacted the boss Chris and asked to please send someone else. Instead Carlos contacted us 20 minutes later to say he was on his way! We told him we cancelled it, he hung up, told Chris we were very rude and Chris told us to find another tv mounting company. Bottom line: this company defends its employees and is willing to send them to you even after they lie to you.

Just moved and wanted to mount a 75" tv. They were so quick to respond and had awesome pricing!…read moreEverything was so smooth and quick! Carlos was so professional and great! I changed my mind and ask him to mount two tvs. So he also mounted a 65" curved tv, his recommendations were so great the view is amazing. Highly recommend!

I was in the market for a security camera system. I called several locations, and finally found…read moreProtection4Less. Sergio was very e as sy to deal with. I explained what and why I needed it. I was able to book an appointment the same day. Sergio came out and we went over in detaSeril of exactly what the process would be. His price was very reasonable and quality was 5 star. Within a day or two I had a brand new security camera system. The cameras are great, I especially like the night vision on these cameras. Work was done quickly, and they were very clean. Sergio was great during the process, and has always helped me out with any issues I've come across. Glad I did business with Protection4Less, and will definitely recommend. THANK YOU SERGIO!

Sergio was attentive, quick to respond and quick to send me the estimate along with keeping me…read moreinformed on everything he was doing and why. I highly recommend this business, my place is now secure with quality cameras that won't stop recording at random times like other brands I've used in the past.

I truly do only write honest reviews that truly do review the integrity of the service I am paying…read morefor. I would have to say that Secure Tech Automation has met my standard of integrity. What I look for when finding a company to install my security cameras is a company that does exceptional installation and has great technical support, and also strives to be in service to the customers with good customer services skills, no company is one hundred percent perfect, and we can't only review a company on the negatives but also the pros, but without the negatives it would not be an honest review. I knew what I was looking for regarding security cameras because we use 5mp Hikvision motorized lenses. Which are the same security cameras we use at all our apartment buildings and our office building and storage yard. So John was very accommodating to try and create an invoice for the cameras I wanted and his bid was very reasonable for what I was expecting. So John, Fidel, Vladimir, Mr. Lee, and Chad we all very polite and respected my home and treated it like it was their own place. They came and installed all the cameras in 2 days, but I was having 18 cameras installed, 2 being on a pole. They did an amazing job on the install and I was very pleased with how it looked after they were done with installing the cameras. With all security cameras issues will arise regarding technical work and with my cameras there was an issue with lines going through the video. John tried to have the issue resolved to the best of his ability and he tried to have Fidel come a few times. Fidel was scheduled to try again and resolve the issue and he scheduled with me to come on a Monday and fix the issue. So I took time off of work to be here to provide help need be. Fidel did not tell me he was not planning to show up instead just avoided me. I am very flexible and understanding but if Fidel just told me he couldn't show up or any excuse I would have understood, but Fidel was still very respectful and never once made me or my family feel uncomfortable or need to judge his integrity. My only suggestion is to next time just tell the customer you won't show up, most people don't bite. John then sent Chad. I would have to say Chad gets a 5 star, he was very respectful and he truly did care to see to it that the issue got resolved. He went above and beyond to resolve the issue with the license plate camera, and other cameras. I will definitely be requesting Chad again. Overall my experience with Secure Tech Automation was exceptional and I was very pleased with the outcome and I would definitely be using their service again. Customer Service is very important and all businesses need to strive to provide excellent customer service including Secure Tech Automation. Thank You John and Secure Tech Automation for providing peace of mind knowing that I have a top of a line system installed. Best Regards, Atkinson Family

This is the worst company you can do business with. John Kim offered free installation did a bad…read morejob installing the cameras on our tow trucks. Cameras fail next day of installation a year later still waiting for a phone call from them to come and fix them. Secure Tech automation doesn't stand behind their products. They never return our phone calls to fix camera issues. Save your self from headaches don't buy from these crooks. Obviously they don't want to fix their crappy cameras. 11/28/2017 at 11:47 After a year of trying to contact John through text, email and even driving from Santa Ana to Santa Fe Springs was a failure. After I put this yelp review he actually emailed me. I guess the yelp review hurted him more then the texts and email I sent him. After I submitted the yelp review he decided to send me an email (picture attached). I decided to drive to Santa Fe Springs to see if I can get a hold of John. I Wanted to drop of a memory card to show him that the cameras are not working properly. I also needed some footage from the camera. I wanted to see if he could retrieve it. To my surprise he wasn't there. I left the memory card with a lady that came out. He did check the memory card and send me a text saying that some cameras were only recording half of the screen and some weren't even working. Once again I asked him about the warrantee and he did not respond. He also send me an email saying that why I didn't contact him earlier about this problem. And that's a lie because I have proof of all the times I've been trying to contact him. He sends another email (Picture attached) telling me that he will mail me the memory card and once I receive it to fix the yelp review. Why would I fix the yelp review when all I've been wanting for a year is for him to fix the cameras. The last email he sent he said I'm bribing him. I have no idea what he's talking about. I told him once he fixes my cameras I can fix the review. I will not take away my review I will just update the review saying he fixed the problem. How is that bribing???? The part I don't understand is how does the warrantee get voided????? Kim how does this yelp review even bother you have you seen the rest of your reviews????? I'm not the only person with this issue. Very sad that you can't fix the cameras the Good way.

Jordi, the owner, has been working on my homes for over 12 years! I've referred them so many times…read moreto friends and realized its time for a proper Yelp review now!Image & Sound consistently deliver incredible customer service . These guys are punctual, professional and they're always a pleasure to have in the house. They recently helped bring my beach house renovation up to speed & into modern times with: - great entry systems in 3 locations - a surveillance system where I can watch my cameras from TV or phone - full-home automation I control from my i-pad or phone - complete sound system throughout the house. Life in the digital world is fun, but a great tech that is an expert with these gadgets and loves what he does is important in my experience. Image & Sound is reliable, personable, patient and accountable. Carolyn in the office is also very knowledgeable with explaining how things work - or when a software update is needed etc... I agree with John D. in the hidden reviews at the bottom (which you should also read ;) : Highest Possible recommendation for Image & Sound! ps. loved they've showed up in masks since day one earlier this year and have not strayed from the Covid guidelines every time they come by to work.

Our phone, door bell, and alarm systems stopped working. After contacting the phone & alarm…read morecompanies with no resolution, I contacted I & S. I am very happy I did! After some pretty extensive troubleshooting, owner/technician Jordi figured out the the problem. From the first phone contact to the service call everything was top notch. Thank you, Image and sound!

I was worry that this company is new but they did a really good job w installing a door cam and…read morecameras at my house. Everything works just fine. I m going to let them do another project at my business facilities soon. Highly recommend this crew!

We had Anthony come to set up two universal remotes in our home. From the 1st phone call, he was…read morefriendly and proffesional. He turned up on time with a smile on his face and made the whole process, easy and hassle-free! Even when I had other questions with technical things, not even related to the remotes, he was happy to help! He also set up Apple TV, new blue ray players, and wifi, showing me how to use everything patiently. I had originally called Magnolia to help set up the remote, but they were rude and unhelpful, not to mention alot more money! With Anthony you get the whole package at the best price! Highly recommend!

Honest and knowledgeable service with a smile! :) Like most…read morepeople, I don't know much about audio/video set ups. I basically plug them in, shove the cords away and hope for the best. Anthony, not only does quick and clean work, but answers all of my questions without making me feel like an idiot. I've used the service a hand full of times, and really have nothing negative to say.

We shopped around for a few months before finally deciding on a home security system company. I'm…read moreso glad we decided to use Sky Network Communications!! Our "state of the art" system was installed by Will and Hector. They were so professional and knowledgeable. My husband had a few questions on the various features once the system was installed. Will and Hector were able to educate my husband and I on the features AND they explained that we could call the office if we had any questions after they left. I highly recommend this company for your home security system!

After a long process of meeting with several camera installers and hearing their various pitches I…read moredecided to go with Sky Network. They were very professional from the very beginning showing up with sample materials and doing a thorough examination of my property in order to determine the best way to meet out security needs. William and Hector came out and did an excellent job. Even when problems arose during the installation, they remained totally professional and did everything in their power to solve the unforeseen issues. They did not leave until I was fully satisfied and I had been fully briefed on how the system worked. The camera system that they installed looks great and it working like a charm. I have confidence that my apartment building will be safe now that there are cameras. I would highly recommend Sky Network to anyone who needs cameras in their business or home.

This is a bit of an update, I used Dima a D-Max systems since before 2014 on my old house. The…read moreservice was great!! So when I bought a new home in 2016 I had to have a system put in and since I was so happy with Dima I had him get me another HD system. The system was such a clean install words can't say how impressed I am.. well fast forward to today, i had to upgrade my modem and routers and really had no clue what I was doing so I reached out to Dima via text and with a few text messages and a video my system is up and running again!!! That is the BEST customer service in the world.. So with the uncertainty in today's world and home security a must reach out to DIMA and D-max systems for your security camera needs.. you will not regret it, money well spent for superior support!!

Managing a 50+ unit property is daunting without outside 'eyes' to monitor. So when we were…read moresearching for the best building camera installers, D-Max Systems stood out above the rest. They were professional and prompt to respond to our inquiries and within days, Thomas came to do a thorough walk-through, giving us suggestions and insights into how best to place the cameras. When we were ready to use their services six months later, Dima, Thomas, and Joe were on-site working tirelessly to make sure the cameras were all installed correctly and functioning well. This is a review of the result of their work, three months later, and their excellent installation service. Something to consider: * Estimate & Budget: Our initial estimate exceeded by the time the work was completed. However, this was mostly due to the fact that we decided to replace the cable wiring for the entire building. After the work began, Dima and Thomas discovered that much of our original cable was damaged. However, when it came down to our budget, Dima was more than reasonable in working with us so that we did not exceed too much over the budget cap. -----------------------------­--------------------­­­­-------- LOCATION: D-Max Systems is based in Van Nuys but the installers cover vast areas in Los Angeles. SERVICE: Thorough and professional job, even in the way they organized the camera wires in our Office looks clean and well-organized. Great communication and customer service, Dima, Thomas, and Joe worked efficiently as a team and were willing to spend extra time making sure everything was done properly. PROS: They are very easy to work with and knowledgeable about camera systems, inside and out, and keen to give effective solutions for camera location issues. Gave us tutorials on how to use the App function with our cameras and also were willing to help us over the phone with any follow-up questions we had. CONS: Even when there were concerns and questions regarding our Estimate/Budget, Dima was willing to consider every aspect calmly and professionally. Very pleasant to work with, even in these kinds of situations! PRICE: Price is competitive with reasonable rates. Definitely one of the best rates in Los Angeles. We looked into five company estimate & bids and found D-Max Systems to be the best all around. -----------------------------­--------------------­­­­-------- D-Max Systems offers professional work and hard-working attitude, both of which are so valuable in a service industry. We had just recommended D-Max Systems today to an associate of ours and will continue to do so - I am certain they will offer the same great service. Thanks, Dima, Thomas, and Joe on a fantastic job, we are happy to submit a 5-star Yelp rating!