Amazing 5-Star crew that is headed by Greg. Ty, Aiden,…read moreAnthony, Gabby, and a host of others not only go out of their way to make sure your WashU experience was superior, but do the fine detail aspects in helping you on a professional yet personal level in keeping your vehicle in top shape. They work as a family and extend that warm and friendly feeling to everyone that comes into the Des Plaines location. Great 5-Star Team.

Some times they are not using the right wash why? I have a monthly pass…read moreEvery month cutting money from my card What's wrong with the right washing? When ever I enter in some times regular washing ALL THE DIRT ON MY CAR New management Systems?

It was a free carwash weekend marketing push and I went in on a Sunday to see how this location…read morewas... maybe I got an upgraded vs general wash because it was decent. Barely had to wipe the side mirrors down and that is the litmus for me... the dryer. Vacuums worked well too. This locations equipment must be newer because everything functioned well. Good value here ... if only I lived in the area.

I went here for the first time yesterday I got the mid level wash. I think I paid $15…read more The person working in the register was friendly suggested that I pay $15 for a monthly membership and try it out for an entire month. I declined and I'm glad I did. The car wash was aggressive to say the least. I know you want your car to be clean, but this seemed to beat on my car. Also, as you're going through the car wash, there is no signage to tell you what is being applied and at what stages so I wouldn't be able to tell the difference between a $15 wash and an $18 wash or whatever the top price is. The vacuums were good and strong. I like the fact that they had the air guns for blowing out the crevices and between the seats. The only problem that I saw with the vacuums were that they did not have the standard 4 to 5 inch wand for cleaning areas of flats like the mats things like that. They only had the what I would call the crevice tool which made vacuuming the floor mats, and seats timetime consuming. The location was easy to get in and out of.

Nope. Drive to another car wash. Third time I've gone to this place in the last year where I have…read morepaid for tire shine and no tire shine is on my tires. My car still has dirt all over it, I even pre-washed the dust off my rims, and there is still dirt all over my rims. Not worth the $20 I spent. Not coming back.

This is a bare bones car wash... with a slightly threatening aura. The sloppy signs declaring…read more"free!" made me expect serial killer clowns... When we used it just now there was a large man apparently policing access to the vacuum stations. That alone would stop me from getting a membership here. Awkward and unfriendly!! We got the basic car wash and I was dismayed to see that the vacuum stations did not provide spray cleaner and rags. The suction power was also weak in our bay.

****UPDATE**** The…read morebusiness responded with what appears to be a generic, copy-and-paste message (similar to responses left for other reviewers), asking me to reach out again. However, I had already attempted to resolve this directly and did not receive meaningful follow-up. The link provided only directs to their general website, not a specific contact or customer care representative to actually address the issue. The situation remains unresolved. Original review: I had a really concerning experience at Jet Brite and gave them plenty of time to make it right, but they didn't. On January 30th, I went through their car wash when the system malfunctioned and caused my car and three others to repeatedly collide. No employees stopped it until we were honking, and I had to go inside during a snowstorm to find someone. Staff seemed completely unaware of what had just happened. We filled out incident reports and were told someone would follow up. After multiple conversations with customer care and their operations director, they denied responsibility and blamed the first car in line for "getting off neutral too early." Regardless, their system should be designed to stop in a situation like that--not allow multiple vehicles to crash into each other. A manager even contacted me to request a repair estimate, which I sent, but then never responded. Follow-ups were ignored. Overall, very disappointing experience--not just the malfunction, but how it was handled afterward. I would not trust them with my vehicle. Including photos of the damage that night as well as what it looks like now after more paint chipping.

I don't deviate much from the car wash I go to since I have had horror stories from the past…read more However, a bird must have eaten the wrong stuff & my side window was splattered so badly, I could not wind down my window. I did the drive through with an undercarriage wash. Tipped the guy to do the driver's side mat as well. It's ok. My car didn't dry completely. I liked their free vacuums, easy & fun to use. It's good value for around $13 in total. No damage to my car.

Customer Service when something goes wrong. Management rude and dont care…read more When I hade the police come to help get their insurance. They said was a civil matter and told me to take them to court. DONT USE

Used to love this place. Even got the ultimate wash monthly membership a few months ago. This past…read moreweekend there was a huge line after snow and extreme cold - no problem, I waited til Monday morning However, the wash I just got was TERRIBLE. The conveyor speed seems to have been sped up, leaving soap all over my car, which has never happened before. Considering I'm paying for the premium level wash, I am extremely unhappy. I removed as much as I could, but after driving away, I now have soap residue splattered all over my car. Tried to look for an email address on the website... and the website isn't working!!!!

Do NOT give this place your business. Went to get a wash on Sunday, and i thought hey the monthly…read morepass is almost as much as the single wash I'll sign up. Then the sales guy runs out and says oh just sign up for the deluxe membership for $35/M, the first month is free. I then see a charge for that amount on my account the SAME day! I call the business and then they tell me "oh yeah actually the 2nd month is free, not the first." I tell him the sales guy told me that the first month is free. He says sorry and mentions that even the sign says the first month is free. So why is the sign not changed and why did that guy lie straight to my face? Had the guy on the on the phone cancel my membership right there. Shady Edit: there goes the lying again. The sales guy told me that the first month is free. Keep the money, just make sure you cancel my membership.

The car wash is pretty basic your normal car wash on the rail with everything hitting your car that…read morescratched my paint and my car didn't even come out very clean. I would not recommend it nor will I return.

This is my go to place for deep interior cleaning. They always do a great job no matter how dirty…read moremy car gets from camping or my dog. I will start coming here for basic exterior wash too.

Best price in town for headlight restoration! Owner Dan, and the employee that did the work were…read morethe best. Will be back soon for interior detail