Erick and his son did a wonderful job cleaning the carpet and tile in the home we just purchased…read more We originally thought we might have to replace the carpet in the master bedroom, but they did such a good job cleaning it, we decided not to replace it. We highly recommend using them. They arrived when they said they wood and licked up when they were done,

Always great! Quick and thorough. Local family owned. Extra sanitizing for our elderly dog's…read moreaccidents.

I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

I called yesterday, and Isaac was able to visit today. There was a makeup mess on the carpet. He…read moresuccessfully left me with a clean slate. I am relieved that the carpet in the room didn't have to be replaced. Service was efficient and prompt. Conversations were followed up via text and/or email. To top it all off, the price was great!

Very very satisfied with this service. Issac did a fantastic job! I had 3 bedrooms, loft, stairs,…read moreliving room & couch cleaned and the price was great! I will call them in the future G Martin

George came early, was very courteous and extremely professional! My mother needed her carpets…read morecleaned and we found GMAT to have the best deals in the city with great reviews. Their performance lives up to their reputation. Her carpets had not been cleaned in 8 years and they turned out great. They even threw in deodorizer free for her. Thank you for treating my mother with such respect. It made her so happy! Use GMAT for all your carpet and upholstery cleaning needs.

Great service and response times! We have a new puppy so also had plenty of accidents but now our…read morecarpet looks and SMELLS like new! George was able to schedule me in the next day and our home is clean for our guests to arrive. I would highly recommend this company and will be using his services again!

Jason was referred to us by someone we trust…read more He surprised us by doing a quick cleaning job for us the very same day he was referred to us, without an appointment. What a gracious man he is! He is also humble of spirit and a great conversationalist. Our carpet is 14 years old and had never been cleaned before. Amazingly, after Jason and his assistant left, the area they serviced looked like it did the day we moved in: brand new! Thanks y'all.

Jason did an excellent job doing 2 bedrooms & an 8x10 area rug ... highly recommend him !!read more

Quintin did an excellent job of cleaning our rugs; this time, he also cleaned our furniture: four…read morechairs and one couch. We had an odor problem from our three small dogs, Quintan offered extra elimination spray for urine smells. Besides being a great guy with reasonable pricing, he does excellent work and is very detailed. The furniture and rugs came out smelling fresh and looking great.

Very negative experience related to cost, customer service, and sanitation…read more Suggest going to another branch. Corporate is also aware of his negative behavior and aggressive attitude.

Need your gutters cleaned? Trust in these guys! I was incredibly impressed with the professionalism…read morethat Marcus, the technician exhibited. He was soft spoken, but very kind and hardworking. We had the gutters on our 3 story home cleaned. Prior to showing up I received a confirmation text message the day before the service was completed. The morning of the service I received a text that Marcus was on his way and a call from him. They showed up on time and took their time to perform the gutter cleaning. Will definitely be using them again ... and I urge you to as well!!!

Great carpet service! Jay, the technician arrived within the time frame promised and called ahead…read more20 minutes prior to arriving. He cleaned equivalent of 5 rooms plus we added on a couch and loveseat at the last minute. Very good service. He finished in an hour and left our carpets beautful and lemony fresh! I would call them again anytime!

I was in a bind and these guys came through! Definitely recommend on their customer service alone!!…read moreThe before and after photos of their work speak for themselves! Thank you again!

I had a small stain in my carpet in front of the laundry room. I had the presence of mind to take a…read morephoto beforehand, but you can barely even see the stain. After Cleaner Carpet Concepts cleaned the carpet, well, the stain is gone, but so is the color in an entire 12" x 24" area where the stain was. It looks like it has been bleached. There's also a terrible chemical smell that I can't get rid of. The company will not return my calls or emails. AVOID!