Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Had a fantastic experience with Dr. Blum today. Was my first official eye test in years and it went…read moresmoothly. She explained everything throughly. Also the front of house staff were very sweet and warm!

Well. I've been going here for my glasses for years and this was probably the sorriest experience…read moreI've ever had. A few things, the setting up of the exam and the exam was fine. Everything went according to plan. However, the pick up of my glasses was extremely problematic. I had ordered a pair of regular frames and a pair of sunglasses. I arrived onsite to pick my glasses up on 7/22 after receiving a call. When I arrived, I did ask the associate about my sunglasses. I was advised at this time that my sunglasses weren't ready and they would call me in a week. No real issues with that because of Covid-19. August 1st hits and I haven't received a call. I call on August 2 (no answer), and I called the next few days after and I finally left a voicemail on 8/6. On August 10th, I finally speak with an associate who said that she had listened to my message and a shipment was coming in. She advised that she would check and call me back. I never got that call. Then I finally called on August 17, and the associate who answered said that yes, my sunglasses were in and had been since the July 22nd and they had called me. Now if this was the case, when I was there to pick up my regular frames on 7/22, why didn't the associate give my sunglasses to me? Heck, even if they had left me a voicemail after I picked up my regular frames, why didn't the associate I spoke with on 8/10 tell me that my glasses were in? To her credit, the associate on the phone was apologetic but when I went into the location to pick it up, there was literally no explanation, no apology, just a 'we called you'. So, they weren't gonna call me at all? Yeah, no. On my next go around, I will be going to another provider all together. Do better, PearleVision-Ferndale.

5.0 / 5.0 Rating | Ready to Copy & Post…read more 5/5 Stars -- Outstanding Personal Service & Top-Tier Eyewear! I couldn't be happier with my experience at Berkeley Optical! What really sets them apart is that you're dealing directly with the owners of the company. That owner-operated care and attention to detail make a huge difference in customer service. On top of the fantastic service, the quality of the glasses is incredible. I picked up a pair of Silhouette reading glasses and prescription Ray-Ban sunglasses, and I get compliments on them all the time. If you're looking for high-quality eyewear and people who truly care about their customers, go to Berkeley Optical!

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.

I will never come here ever again I have been waiting on my glasses since march I have talk to…read moreseveral people they don't do their job here they tell you they are reordering your glasses and don't they call you and tell you they are reordering and still don't my glasses were supposed to have been reordered about 4 times according to everybody I've talked to and still nothing then on top of me already paying for my glasses they asked me for more money Never Ever Again if I could give no stars I would

I've been so impressed with how quick, friendly and affordable ABC&E's has been. I was able to get…read morean appointment the next day and the visit was thorough but quick. After picking out some glasses, a staff explained what would be covered by my insurance and what I was responsible for on my end. She also asked a couple times if I had any questions with the billing side. Only thing I wasn't used to was coming back in to tell them if my contacts were okay (I've had to call in instead of going back in) but that was quick too and was able to get my contact shipped to my place. Definitely recommend A's for quick and affordable glasses!

I love this Locally and family owned business. My family has been going here forever! Even when we…read moremoved to Ann Arbor for a couple of years we still drove all the way back to Detroit for all of our Vision needs...that's for our entire family of 8 (6 Children & 2 men). Great customer service and timely return of glasses. I only wish they had a wider selection of frames for children.

Improve your customer service. Condescending and unhelpful staff. Won't shop here at allread more