Flooring. Removing old linoleum and carpet and replacing with LVT. They were great! Competitive…read morepricing. Good at communicating what is going on. Love the new floors! I would recommend.

I would highly recommend FLOOR COVERINGS INTERNATIONAL in Canton to anyone looking to install…read morecarpet or flooring. I contacted Toni Robinson, Manager, Customer Service about installing Laminate Flooring. Two days later Grerg Costello, Owner, Sales, came to my house and we reached a reasonable deal for installation. The Flooring was delivered. I was told the installers Danilo and jake would arrive at 8AM in the morning. At 8AM in the morning Toni Robinson arrived with the installers, she introduces everyone and answered any questions. The installers went to work immediately and only took a short lunch break and completed the job a 6PM. (10 hours). They were very respectful and did a professional job of installation and did an amazing job cleaning up. Outstanding Customer Service Reasonable Price Professional Installation Definitely a FIVE Star Operation

After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

Beware if using this Flooring Company. We hired Brandon…read morePaine of Paine Floor Covering to refinish hardwood floors in a home we purchased in May. He finished the job and we paid him in full. Check cleared our account and all was good. We listed the home and within a day, the listing agent received a call from a person we've never heard of claiming that Brandon Paine never paid him for the work he did on the hardwood floors. Brandon has avoided calls from all of us. Once we finally reached him via phone and text, he admitted that he wasn't going to pay this guy, even though he actually completed the work. The guy who did the actual work has now filed a materialman's lien against the property for more money than what we were actually charged to do the job. We plan to deal with that in court. So, beware if you ever get a bid from this guy. He's the most dishonest person I've ever done business with.

Paine Flooring did such a good job! They stripped and sanded existing flooring and installed new…read moreflooring, it looks great! They were great to work with and recommend if you need new flooring installed.

Jason came today and did a fabulous job. My carpet is expensive and fairly new so I was careful to…read morechoose a company that I felt would not "soak" my carpet and expensive padding. It rained today so it took 2 hrs for it to be completely dry. I vacuumed it again to make sure I got all of the residue that the machine helped bring to the service. This is what Jason recommended I do and he seemed to know what he was talking about. The carpet looks great and I'm glad I called them. Kathleen

VAPOORIZER?? Where's Jack Black from the movie Envy? Carpet…read moreowners beware! If we could have left a review with ZERO stars for this business we would have! We found Oxi Fresh Kennesaw owner Jeremy Brown online when looking for our 5 year old carpet to be cleaned for the 1st time. Why they state that its Marietta GA and not Kennesaw GA where we live is beyond me. We wanted someone local because you should be able to trust local RIGHT? We scheduled our appointment and were promised online to receive a deep clean with less water and 1 HR dry time???. The day of our appointment the tech (Ricky) called at 10:20 am, 3 Hours early asking if he could come now instead of our booked 1:30 appointment claiming a scheduling issue, I agreed and now wish I never opened the door. Ricky came to our home and I showed him the carpet and asked if he could do 3 things, remove a perfume odor from my Mothers room, get out furniture marks like we had done with our rental home, and most of all clean the 1164,00 sf of carpeting which included 1 lg living room, 1 hall, 1 lg master bed , 1- 2nd bed, and 13 carpeted stairs with 2 landing areas. I was informed that the process didn't use much water and that they had a spray they put down to pre treat carpets prior to cleaning. I showed him the water and the utility sink because I was informed that nothing was removed to the truck. I made Ricky coffee with a slice of cheesecake as he brought in his plastic sprayer canisters like an exterminator would use, and a power carpet sweeper with rotating brushes and a small, shallow dustpan flap on the back named the Renovator. After 41 minutes of Ricky starting his "Work" including the time he took filling up his water extermination tanks, I was retrieved and told that everything was done. Done?? The carpets were wet, the machine left pretty roller markings. But done? I think not. Rickys claim to fame was that I couldn't smell the perfume anymore. I stated that he had only exchanged 1 odor for another. I noticed that furniture marks were untouched as well. I then asked him to produce the DIRT? Ricky claimed the dirt was gone. GONE? WHERE? he opened the dust pan and it was empty except for pieces of carpet his machine chewed out of doorways where laminate or tile met. Ricky had no dirt or any filth to show from a 5 year old carpet. Ricky claimed that the chemical made it disappear? Sure (VAPOORIZER???). I had Ricky contact the owners on his phone, I first spoke to Mrs. Brown and voiced the issues I had with the service but she wanted her husband to call back. When Jeremy Brown called back I was voicing my concerns and asked him to come look at the Job that was done which shouldn't have been an issue seeing how he lives only 2 miles from my doorstep. Mr. Brown became sarcastic stating "Who do you think I am Stanley Steamer?" I then handed Ricky the phone back and refused to pay until everything was resolved. I told Ricky to let the owners know that if they wanted to come back and view the job then I was willing to work it out with them. Which was also recorded on my Ring video along with everything that entered our door. Instead, a couple hours later I was met at my door by the Cobb police stating that the owner wanted a Police report for court. I guess this owner definitely doesn't know the meaning of resolving issues amicably. Instead it was straight for the Juggler vein. I then had my daughter bring over her carpet cleaner and only cleaning a 4x4 area of carpet with using only hot water, the carpet was to be found filthy. My husband came home and said it smelled like Dog Feces! the one hour dry time advertised? It took 3 days for our carpets to dry after all the solution that was dumped on it. We immediately hired Busy Bee carpet cleaners only days later and our carpets were cleaned with full extraction to remove the filth, the chemicals left from Oxi fresh, and smelled amazing after 3 full hours of meticulous work. I paid the Busy Bee invoice in full and gave a gratitude tip as well. I would recommend Busy Bee to everyone. Oxi Fresh didn't even vacuum our carpet as owner stated they did. Its a shame for some businesses that Word of mouth still means everything to us little people paying the bills. Fortunately for me and whoever is looking for carpet cleaning, freedom of speech is still a right in this country. I was then served a subpoena to appear in court to be sued by Oxi fresh. So, if it sounds too good to be true, chances are it probably is! Don't fall for the hype or you could be next.

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Bentley's is locally owned and operated and they are customer-first. They take great care with your…read morefurniture and carpet, go over and above to make sure you're happy with their work and Alex is the star of the company. He is absolutely delightful and you'll have a smile on your face after he leaves your home. HIGHLY RECOMMEND! Great price. Superior service. Wonderful experience.

Very pleased with the carpet cleaning services I received from Bentley Residential and Commercial…read moreServices! The owner, Patrick, was very responsive and quick to answer my request. Bryce came out to perform the services and he walked me through the process and what to expect regarding stain removal. My carpets came out looking better than I expected and I'm very happy with the results. Highly recommend!

I purchased the Groupon and called to make an appointment. Utter disorganization. The agent was…read moreready to release the call stating that "I had an appointment" before I even gave out my address. This interaction did not inspire confidence, and so I called to confirm my reservation a few days later. The representative on the phone was incoherent, volatile (actually began yelling at me when I requested to confirm my appointment), and 100% unprofessional. I was hung up on twice and verbally berated over the phone. We had to write to Groupon for a refund. Run away, far far away.

Called and made an appointment on 03/12/14 for the following Thursday 03/19/15 for the $40 group on…read morecarpet cleaning. I called back on the 03/18/15 to confirm and the lady who answered said someone would call 30 minutes before the appointment. The day of my appointment no one called or showed up. The following day a gentleman called and asked if he could come and take care of my carpet. I told him he should have called the day of my appointment. That is was bad customer service not to call our show up. If it sounds to good to be true it usually is.

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!